/ Plugin Category

/ Communication & Messaging

/ Transactional Email

/ Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist

By Bit Apps

Communication & Messaging / Transactional Email

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist Review - In-Depth Analysis

Bit Assist is a floating chat widget that connects your website visitors with over 30 messaging platforms including WhatsApp, Facebook Messenger, and more. It integrates seamlessly with popular live chat tools and offers customizable features.

Performance Overview

WPS Score

6.93/10

User Rating

4.9/5 (based on 111+ reviews)

Active Installations

10,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

1 / 10 (Very Low Risk) It is calculated using the weighted average of all versions.

What It Does

Bit Assist makes it easy for your website visitors to quickly connect with your business through their preferred messaging apps, including WhatsApp chat, Facebook Messenger chat, Telegram chat, Instagram chat, Discord, Slack, Viber, TikTok, LinkedIn chat, and more. It supports popular live chat support integrations such as Tidio live chat, Tawk live chat, Intercom live chat, Crisp live chat and more, ensuring you never miss an opportunity to communicate directly with your customers.

Bit Assist offers unique advanced features such as a customizable Contact Form, an easy-to-use FAQ section, a built-in Knowledge Base, WooCommerce Order Details, WordPress Search, and WebHook. You can also use Bit Assist on other platforms, such as Shopify, Wix, and Squarespace, using the External Publish feature, which allows for smooth customer support across all your online channels.

With its intuitive floating chat widget, you can place the widget in any corner of your website and select widget behavior such as Click to Open, Hover to Open, or Open by Default. It also includes customizable forms and FAQs to enhance user experience.

Other Notable Features

Here are a few other notable features of this free Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist plugin.

Chat widget

WhatsApp chat

Facebook Messenger

Screenshots

FAQ

Bit Assist is a WordPress chat plugin that allows you to communicate with your website visitors through their favorite chat platforms like WhatsApp Support, Facebook Messenger, Telegram, Line Messenger, Live Chat Button, WeChat Support, Discord, SMS Support, Call Support Button, Twitter, LinkedIn, TikTok, Snapchat, Viber, Tidio, Tawk Live Support, Intercom, Crisp and Customer Support Button etc.

Contributors and developers

“Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist” is open source software. The following people have contributed to this plugin.