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/ Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty

Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty

By Premio

Communication & Messaging / Transactional Email

Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty Review - In-Depth Analysis

Chaty is a versatile chat widget that allows you to connect with visitors via WhatsApp, Facebook Messenger, Telegram, and more. It supports over 20 chat channels, enhancing customer communication.

Performance Overview

WPS Score

7.05/10

User Rating

5/5 (based on 1230+ reviews)

Active Installations

400,000+

Update Frequency

Excellent It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Chaty is a chat button designed to facilitate communication with your customers through their preferred messaging channels. With support for popular platforms like WhatsApp, Facebook Messenger, and many others, Chaty allows your website visitors to engage with you easily.

This plugin offers over 20 chat icons, including options for SMS, email, and phone calls, providing a comprehensive solution for customer support. You can customize the chat buttons to match your website's design and choose which channels to display based on the page or visitor.

In addition to the free features, Chaty also offers a Pro version that includes advanced options such as personalized chat pop-ups, chat agents, and WooCommerce integration. This flexibility ensures that you can cater to your visitors' needs effectively while enhancing their experience on your site.

Comparing to Alternatives

Floating Chat Widget (Chaty) stands out among contact button plugins by offering a versatile and user-friendly interface that supports multiple messaging platforms. Compared to other plugins, it balances ease of use with extensive customization options.

Top alternatives

All-in-one contact buttons – WPSHARE247 ( WPS: 6.65)
chat-me-now ( WPS: 6.73)
Speed Contact Bar ( WPS: 6.65)

Strengths

Supports a wide range of communication channels including WhatsApp, Telegram, Viber, and more.
Easy to configure with a clean, intuitive interface.
Responsive design with options to customize visibility on desktop and mobile.
Excellent customer support praised by users.
Free version offers substantial features for most users.

Weaknesses

Some design customization options are limited in the free version.
Advanced features require upgrading to the pro version.
May have minor compatibility issues with certain themes or plugins.
Lacks built-in live chat functionality compared to dedicated live chat plugins.

User Sentiment Analysis

User feedback highlights Chaty's reliability, ease of use, and excellent support team, making it a favored choice for integrating multiple chat options on websites.

Positive highlights

'Great tool!! works perfect' – casapades
'The team behind it is even better, very friendly and thoughtful support' – dswpre
'Configuration takes less than 5 minutes and free version is very complete' – onlineelestudio
'Simple and effective, supports multiple platforms like WhatsApp, Viber, Telegram' – Rico
'Fast, professional, and truly helpful support' – yoosor

Common complaints

Limited design customization in free version.
Some minor design issues reported but quickly resolved by support.
Advanced multi-widget features require pro upgrade.
No integrated live chat feature, only contact buttons.

Weaknesses

Free version lacks some advanced customization options.
Pro features needed for multi-branch widget setups.
No direct chat support within the plugin itself.
Occasional minor compatibility quirks with themes.

Who Should Use This?

Best for

Website owners who want to offer visitors multiple contact options through popular messaging platforms with minimal setup and reliable support.

Not ideal for

Users seeking a full live chat solution with chat history and chatbot features, or those needing extensive design customization without upgrading.

Pricing & Value

Free version includes

The free version includes multiple chat icons for popular platforms, easy setup, and responsive design suitable for most small to medium websites.

Pro version

Adds advanced features such as multiple widgets for different branches, enhanced customization options, and priority support.

Final Verdict

Floating Chat Widget (Chaty) is a robust and user-friendly plugin that effectively consolidates various communication channels into a single floating widget, enhancing visitor engagement.

Its strong support and comprehensive free version make it an excellent choice for most users, while the pro version offers valuable enhancements for businesses with more complex needs.

Other Notable Features

Here are a few other notable features of this free Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty plugin.

Chat

Chat Button

Facebook Messenger

WhatsApp Chat

Screenshots

FAQ

You can add unlimited chat and social media channels like WhatsApp, Facebook Messenger (and 20+ other chat channels), display the widget on mobile and desktop, choose from 6 available colors (unlimited in the pro plan), position the widget on the left or right (custom positioning in the pro plan), custom call-to-action, page targeting (E.g., show the widget on product pages, etc), date & day and hours scheduling, traffic source targeting, country targeting, and more

Contributors and developers

“Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty” is open source software. The following people have contributed to this plugin.