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/ Lime Connect (formerly Userlike) – WordPress Live Chat plugin

Lime Connect (formerly Userlike) – WordPress Live Chat plugin

By Lime Connect

Communication & Messaging / Transactional Email

Lime Connect (formerly Userlike) – WordPress Live Chat plugin Review - In-Depth Analysis

Free live chat plugin for WordPress to engage with website visitors. Customize the chat box and integrate various messaging channels.

Performance Overview

WPS Score

6.78/10

User Rating

4/5 (based on 4+ reviews)

Active Installations

900+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

3 / 10 (Low Risk) It is calculated using the weighted average of all versions.

What It Does

Lime Connect is Germany's leading AI agent platform for customer communication. It offers a live chat plugin for WordPress that enables businesses to connect with customers through website chat and their preferred communication channels, including WhatsApp, Facebook, Instagram, Telegram, Email, Threema, and SMS.

The plugin is free, easy to implement, and allows you to start engaging with website visitors within minutes. Lime Connect helps companies manage customer communication across the entire customer journey, bringing together conversations from various channels in a centralized message center.

At the core of Lime Connect is Connect AI, which combines autonomous AI agents and an intelligent AI copilot for service teams. This allows for efficient handling of customer inquiries and seamless transitions between AI and human agents.

The visual no-code Workflow Builder lets you design structured processes to automate customer service tasks. You can also connect external chatbot providers via the chatbot API.

In addition to customer service, Lime Connect includes WhatsApp marketing capabilities, allowing businesses to send newsletters and offers directly through WhatsApp. Lime Connect is GDPR-compliant, ensuring data privacy and security.

This plugin is suitable for any company size and industry, scaling with your needs. It offers features like intelligent routing, live translation, and analytics to measure performance.

Other Notable Features

Here are a few other notable features of this free Lime Connect (formerly Userlike) – WordPress Live Chat plugin plugin.

Live chat

AI agents

Customer communication

WhatsApp marketing

Messaging integration

Screenshots

FAQ

The Lime Connect Dashboard is HTML5 compatible and uses the latest web technologies.

Lime Connect supports the following browsers:

The last two versions of Safari
The last two versions of Safari for iOS
The last six versions of Edge
The last six versions of Firefox
The last six versions of Chrome