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FeedFocal

By FeedFocal

Forms & Data Collection / Lead Capture & Opt-in Forms

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

FeedFocal Review - In-Depth Analysis

Collect user feedback with easy survey tools. Create surveys in seconds.

Performance Overview

WPS Score

6.87/10

User Rating

4/5 (based on 3+ reviews)

Active Installations

2,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

FeedFocal is a data analytics platform for collecting user feedback data.

We have a range of surveys designed to collect feedback from your users at different points along the customer journey, which helps you identify areas to focus on when improving your user experience (UX).

We are passionate about user experience, and know how important user feedback is to the success of any website or business in general. So get started today with the free FeedFocal plugin. Create surveys in seconds and begin collecting valuable user feedback to improve your user experience.

Create and track your performance in key feedback areas, including customer satisfaction and customer effort surveys. Find out how your users really feel and where you need to improve to make sure your users are happy with your service.

Our surveys take seconds to create and take seconds to complete! Then see your results in beautiful simple to understand charts.

Comparing to Alternatives

FeedFocal currently has no close direct alternatives in its category, making it a unique option for users seeking its specific functionality.

Top alternatives

Strengths

Unique functionality with no direct competitors
Positive user feedback highlights satisfaction and effective support
Simple to install and use for those who have had success
Responsive customer support with live chat assistance

Weaknesses

No option to deactivate or delete once installed, causing user frustration
Lack of transparency about changes made within WordPress
Known medium-level security vulnerability fixed only in recent update
Limited user base with only a few ratings available

User Sentiment Analysis

With a majority of 5-star ratings but a significant minority of 2-star complaints, user sentiment is mixed, reflecting both satisfaction and serious concerns.

Positive highlights

"I am using this plugin and I am satisfied with it. Highly recommended!" - scotttaylor3
"Useful plugin and fast support! Had a small issue installing the tracking code, but their live chat was so fast to help." - ataylor1992

Common complaints

Plugin self-activates with no option to deactivate or delete
No clear information on what changes the plugin makes within WordPress

Weaknesses

Medium security risk due to past unauthenticated tracking code update vulnerability
Limited control over plugin once installed

Who Should Use This?

Best for

Users looking for a unique plugin with specific tracking features and who value responsive support may find FeedFocal beneficial.

Not ideal for

Those who require full control over plugin activation and deactivation or who prioritize security without past vulnerabilities should consider other options.

Pricing & Value

Free version includes

The plugin is fully functional without a paid version, offering its core features at no cost.

Final Verdict

FeedFocal stands out as a unique plugin with positive user feedback and helpful support, but it is hampered by significant usability issues such as the inability to deactivate or delete the plugin once installed. The presence of a medium-level security vulnerability, although fixed, is a concern for cautious users.

Given the lack of direct alternatives, FeedFocal may be suitable for users who prioritize its specific features and support, but those needing greater control and security should proceed with caution or consider other solutions.