CAN’T EXPORT YOUR CONTACTS WITHOUT PAYING
The free version “looks” impressive, until you actually try to use it in the real world. Out of the first 1,000 contacts in my list, a whole 5 emails bounced back… so my mail server “paused” me for an hour. But when I was allowed to continuing sending emails to the rest of the list, FluentCRM showed all the “failed” contacts that didn’t send, but left me no way to re-send or re-try… UNLESS I UPGRADED TO THE PAID ANNUAL SUBSCRIPTION! Then when I tried export my contacts list, again, it wouldn’t let me — locking it behind the annual PAID version too. They’re *MY* contacts! The whole point of hosting my mailing list on my own server was so I could own my list. And now I can’t unless I pay $123/year? Give me a break! Uninstalling and never using products from this company again. They don’t just lock “advanced” features behind the paywall — I can’t even do simple, everyday tasks!
Leaving FF after 3 years.
Warning to Non-Profit Organizations: WPManageNinja markets a “non-profit discount” on their website, claiming they want to “work with non-profits” and “contribute to your cause.” What they don’t tell you: this discount only applies to your first year. After that, you’re charged full price with no warning. What Happened: We were granted a 50% non-profit discount three years ago Multiple renewals were charged at the discounted rate Latest renewal: dashboard displayed $30.02 due, but charged $79.00 to our card Support response: “Discount is first-time only” (never disclosed anywhere) Their own website still markets non-profit support with NO mention of “first year only” This is a Classic Bait-and-Switch: They hook non-profits with a discount, let you integrate their software into your workflows, then force you to either pay full price or rebuild everything from scratch. This is not how legitimate companies support non-profits. Microsoft, Google, Adobe, and dozens of other companies we work with provide ongoing, permanent non-profit discounts because they understand mission-driven organizations operate on limited budgets year after year. Billing Issues: Their dashboard shows one amount, then charges another. When questioned, they defend it with circular logic about “renewal pricing” that contradicts their own transaction history. Bottom Line: For the price of a full license ($79/year), you can find better form builders with transparent pricing. If you’re a non-profit, don’t fall for the discount trap. Look elsewhere for partners who actually understand and support mission-driven work. Support Quality: Robotic responses, no accountability, no transparency. Alternative Recommended: Literally any other form builder with honest pricing.
Great, and getting better all the time
A truly remarkable form builder that’s been getting better time and time again. Easy to use, well integrated into the Fluent eco system, and performing well for me for the past couple of years. Whether free or Pro, it’s a must-have, even though some advanced form submission analytics features would not go unnoticed.
Good stuff
A bit of a steep learning curve (for me anyway) but overall a very complete system. Tech support a bit slow at 1-2 days, but very helpful in getting problems and special requests done.
gREAT pLUGIN
WORKS GREAT HIGLEY RECCOMENDED a MUST HAVE .
Such a poorly constructed plugin (hacks)
Just like most crappy plugins made by lazy developers, this one has all kinds of options then works in a super buggy manner. If you have two of the same forms on a page, they don’t worry correctly and interact with one another instead of having unique instance IDs. It’s such a basic functionality and a sign of horribly poor foresight.They actually promote a newsletter form on their website using their forms. But there’s no way to unsubscribe, no mechanism for actually maintaining a list or having interactions with the list.If you’re going to put out a plugin, don’t shove 300 half assed features into it done poorly. Make every feature robust with forward thinking.
gREAT pLUGIN
WORKS GREAT HIGLEY RECCOMENDED a MUST HAVE .
Much better than the competition
Love building forms again!!!
Such a poorly constructed plugin (hacks)
Just like most crappy plugins made by lazy developers, this one has all kinds of options then works in a super buggy manner. If you have two of the same forms on a page, they don’t worry correctly and interact with one another instead of having unique instance IDs. It’s such a basic functionality and a sign of horribly poor foresight.They actually promote a newsletter form on their website using their forms. But there’s no way to unsubscribe, no mechanism for actually maintaining a list or having interactions with the list.If you’re going to put out a plugin, don’t shove 300 half assed features into it done poorly. Make every feature robust with forward thinking.
Leaving FF after 3 years.
Warning to Non-Profit Organizations: WPManageNinja markets a “non-profit discount” on their website, claiming they want to “work with non-profits” and “contribute to your cause.” What they don’t tell you: this discount only applies to your first year. After that, you’re charged full price with no warning. What Happened: We were granted a 50% non-profit discount three years ago Multiple renewals were charged at the discounted rate Latest renewal: dashboard displayed $30.02 due, but charged $79.00 to our card Support response: “Discount is first-time only” (never disclosed anywhere) Their own website still markets non-profit support with NO mention of “first year only” This is a Classic Bait-and-Switch: They hook non-profits with a discount, let you integrate their software into your workflows, then force you to either pay full price or rebuild everything from scratch. This is not how legitimate companies support non-profits. Microsoft, Google, Adobe, and dozens of other companies we work with provide ongoing, permanent non-profit discounts because they understand mission-driven organizations operate on limited budgets year after year. Billing Issues: Their dashboard shows one amount, then charges another. When questioned, they defend it with circular logic about “renewal pricing” that contradicts their own transaction history. Bottom Line: For the price of a full license ($79/year), you can find better form builders with transparent pricing. If you’re a non-profit, don’t fall for the discount trap. Look elsewhere for partners who actually understand and support mission-driven work. Support Quality: Robotic responses, no accountability, no transparency. Alternative Recommended: Literally any other form builder with honest pricing.
Good stuff
A bit of a steep learning curve (for me anyway) but overall a very complete system. Tech support a bit slow at 1-2 days, but very helpful in getting problems and special requests done.
