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Custom Contact Forms

By outlawgt

Forms & Data Collection / Contact Forms

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Custom Contact Forms Review - In-Depth Analysis

Create and manage custom forms with ease using Custom Contact Forms. Enjoy live previews and a user-friendly interface for submissions.

Performance Overview

WPS Score

6.87/10

User Rating

3.5/5 (based on 171+ reviews)

Active Installations

6,000+

Update Frequency

Outstanding It is calculated using the weighted average of same category plugins.

Security Score

7.4 / 10 (High Risk) It is calculated using the weighted average of all versions.

What It Does

Custom Contact Forms enables you to build forms and manage submissions the WordPress way. User experience is at the top of the list for this plugin. Build forms in the media manager instead of going to separate areas of your site. Live previews of your forms are generated on the fly making your life much easier.

This plugin is built for much more than just contact forms. Flexibility and extensible functionality allow you and your team to create forms to power subscriptions, payments, events, and more.

With features like various field types, conditional fields, AJAX submissions, and easy export of submissions to CSV, this plugin is designed to meet diverse form needs. Customize notifications, manage form visibility, and prevent spam effectively.

Comparing to Alternatives

Custom Contact Forms is a popular plugin but faces strong competition from many other WordPress form builders offering more frequent updates and extended features.

Top alternatives

Strengths

Simple and easy to use interface appreciated by many users
Works well across multiple websites according to positive reviews
Has been a favorite form plugin for some users
No paid version means full functionality is available for free
Recognized as a solid option for basic contact forms

Weaknesses

Has not been updated in over two years, raising compatibility concerns
Known security vulnerabilities with some critical issues in past versions
Compatibility issues with recent WordPress versions causing site errors
Lacks advanced features compared to newer alternatives

User Sentiment Analysis

The plugin has a mixed reception with about 62% of users rating it 4 or 5 stars, but a significant 31.6% giving it 1 or 2 stars, reflecting concerns about compatibility and maintenance.

Positive highlights

'Works perfect across three websites!' - zvdh
'My favorite Form Plugin' - Modulino
'Absolutely love this contact form plugin.' - dhilly

Common complaints

Plugin not working with WordPress 4.8.1
Causes fatal errors leading to websites going down after WordPress updates
Has not been updated in over two years, raising security and compatibility concerns

Weaknesses

Security vulnerabilities have been identified and fixed only in recent versions
Plugin is no longer actively maintained
Compatibility issues with newer WordPress versions

Who Should Use This?

Best for

Users seeking a straightforward, free contact form plugin for basic needs who are using older or stable WordPress versions without frequent updates.

Not ideal for

Users requiring up-to-date security, advanced features, or compatibility with the latest WordPress versions should consider more actively maintained alternatives.

Pricing & Value

Free version includes

The free version offers full functionality without restrictions, as there is no paid version available.

Final Verdict

Custom Contact Forms is a plugin with a solid user base and ease of use, making it suitable for basic contact form needs. However, its lack of recent updates and known security vulnerabilities pose significant risks, especially for sites requiring robust security and compatibility with the latest WordPress versions.

Given the availability of many actively maintained and feature-rich alternatives, users should carefully consider their needs and the plugin's security history before choosing Custom Contact Forms. For those prioritizing security and ongoing support, exploring other options is advisable.