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Contact Form by Supsystic

By supsystic

Forms & Data Collection / Contact Forms

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Contact Form by Supsystic Review - In-Depth Analysis

Contact Form Builder with drag-and-drop editor to create responsive, mobile ready contact forms in a second. Custom fields and contact form templates.

Performance Overview

WPS Score

6.88/10

User Rating

4.7/5 (based on 92+ reviews)

Active Installations

6,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

7.23 / 10 (High Risk) It is calculated using the weighted average of all versions.

What It Does

Contact Form by Supsystic is a powerful and simple Contact Form Builder that allows you to create responsive contact forms quickly. With a drag-and-drop editor, no coding is required to build beautiful custom forms.

This plugin includes features such as unlimited fields, form templates, Google reCaptcha integration, and conditional logic. You can also embed forms as popups and manage submissions easily.

Gain insights with built-in statistics to analyze form submissions and user interactions. The plugin is designed to be user-friendly and works seamlessly across devices, ensuring a great experience for both site owners and visitors.

Comparing to Alternatives

Contact Form by Supsystic is a popular contact form plugin with several alternatives available that offer similar functionalities.

Top alternatives

Strengths

High user rating with 87% five-star reviews indicating strong user satisfaction.
Straightforward and easy to use with flexible field options.
Good support, especially for complex issues like reCAPTCHA integration.
No paid version promoted, making it fully accessible without additional cost.
Regular updates addressing security vulnerabilities.

Weaknesses

Some features listed as standard are actually part of a pro version not available on WordPress.org, causing confusion.
Design is somewhat dated compared to competitors.
Security history includes multiple vulnerabilities, though fixed in recent versions.
Limited advanced customization without CSS knowledge.

User Sentiment Analysis

The plugin enjoys a high overall rating of 4.7 out of 5 from 92 users, with most reviews being positive and praising ease of use and support. However, a small portion of users report issues.

Positive highlights

"Great CRM. Way trending. Great, great, great." – Jiří Kašpar
"Practical and quite complete for my sites, especially easy to use." – ronanjannee
"Great support resolving complex reCAPTCHA installation issues." – greeenest100
"Very good contact form plugin. Easy setup and flexible fields." – reartand

Common complaints

Plugin did not work properly with DIVI theme; fields could not be moved, text formatting failed, and email sending confirmation was missing despite test emails sending.

Weaknesses

Confusion over features advertised as free but actually part of a pro version not available on WordPress.org.
Dated design requiring CSS for deeper customization.
Some users experienced compatibility issues with certain themes.
Security vulnerabilities in past versions may concern cautious users.

Who Should Use This?

Best for

Users seeking a free, straightforward contact form plugin with good support and basic customization options, especially those comfortable with some CSS for styling.

Not ideal for

Users needing advanced features advertised as pro but not available here, those requiring seamless compatibility with all themes like DIVI, or those concerned about the plugin's past security vulnerabilities.

Pricing & Value

Free version includes

The free version includes all core contact form functionalities with flexible fields and easy setup, without any paid upgrade promoted on WordPress.org.

Final Verdict

Contact Form by Supsystic is a well-rated, user-friendly plugin offering essential contact form features for free, supported by responsive customer service. It suits users who want a straightforward solution and are comfortable with some CSS for customization.

However, users should be aware of past security vulnerabilities that have been fixed and the absence of a clearly available pro version despite some features being advertised as such. Compatibility issues with certain themes like DIVI may also limit its suitability for some.

Other Notable Features

Here are a few other notable features of this free Contact Form by Supsystic plugin.

Contact Form

Contact Form Builder

Contact Form Manager

Screenshots

FAQ

Install the plugin by downloading the archive from supsystic.com, uploading it into your site and activating it.
Navigate to the insert “Add New form” and choose the Design option (e.g. Background color, width etc), Fields – all the fields you need for a full info from your client (including different kinds of lists, emails, text fields, etc.), Submit options – customize the messages your clients get, after submitting forms, links etc.
After all copy and paste the shortcode into your post or page and Contact Form will automatically create on your page using the settings you chose above. Read more info in full tutorial Getting Started