LiveChat – Live Chat Plugin for WP Websites

Yes! Our support team is available 24/7/365 via live chat. Just visit our website to start a conversation.

LiveChat offers multiple pricing plans to fit different business needs. You can start with a free trial — no credit card required. For details, visit our LiveChat pricing page.

Yes. LiveChat is GDPR compliant. You can enable data consent forms, anonymize chat transcripts, and set data retention policies. Learn more in our GDPR compliance guide.

Absolutely. All conversations are protected by 256-bit SSL encryption, and we support 2-step verification, role-based access, and data masking. Learn more about our security features.

Yes! You can connect ChatBot to LiveChat to automate answers, qualify leads, and handle chats outside business hours. Learn how to get started with ChatBot.

LiveChat stands out for its speed, UX, scalability, and AI capabilities. Unlike many free plugins, we offer advanced features like chat routing, chatbots, visitor tracking, reports, and multichannel integrations — all in one app.

Yes. You can fully explore the LiveChat plugin with a 14-day free trial, including all premium features. No billing info required.

No. You can handle an unlimited number of chats with any number of customers.

Yes. The LiveChat plugin lets you view visitor location, current page, time on site, referral source, and more — all in real time.

Absolutely. You can change colors, position, greetings, and even add your logo to match your site’s branding. Learn more.

Yes. LiveChat supports 45 languages, including English, Spanish, French, Chinese, Portuguese, and more. See the full list here.

Even when you’re offline, the chat widget allows visitors to leave messages. Once you’re back online, you can review and manage them in LiveChat. Read more.

Yes. Monitor multiple websites from one LiveChat account. You can even customize the chat widget appearance per site.

Yes! Use our LiveChat mobile apps for iOS and Android to chat from anywhere – at home, at work, or on the go. Find out more.

Visit our LiveChat Help Center page for guides, tips, and customer service strategies.

Yes — see what other businesses are saying on our LiveChat customer reviews page.

We’d love to hear from you. Leave a review on the WordPress.org plugin page to help others discover LiveChat.

LiveChat uses AI-powered assistants like Copilot to help agents respond faster and more accurately. It suggests replies, summarizes conversations, and flags important insights — boosting productivity and customer satisfaction.

Yes. With ChatBot integration, AI chatbots can handle FAQs, qualify leads, and resolve multiple chats simultaneously — 24/7. If a query is too complex, it seamlessly transfers to a human agent.

Absolutely. LiveChat offers a hybrid support model: the AI chatbot handles routine questions and automatically switches to live agents when needed. Explore.

No manual coding is required. Simply feed ChatBot your knowledge base, PDFs, or help docs, and it trains itself — powered by an in-house AI. Copilot also learns from your product and account data for smarter suggestions. Learn more.

Basic AI features like Copilot reply suggestions and chat summaries are available on Business and Enterprise plans. Full chatbot automation via ChatBot integration requires a separate plan.

Yes. ChatBot can manage complicated workflows and escalate to human agents for complex issues. Copilot provides behind-the-scenes suggestions for agents handling tough queries.

You control the messaging. Bots can appear as agents or be clearly identified as a chatbot. Chats transfer to real people seamlessly when needed.

Yes. Copilot summarizes chats and highlights popular topics weekly. It can also produce analytics on chat sentiment and agent performance. Read this.

Yes. ChatBot supports multiple languages. LiveChat’s Copilot works with your localization settings. LiveChat widget is also translation-ready (45+ languages).

Absolutely. You can configure bot responses, edit suggested replies, and train chatbots to match your brand voice using the visual builder interface.

ChatBot uses generative and trained AI with knowledge fed from your own content — resulting in high accuracy and number of cases resolved automatically.

Yes. You’re in full control. Disable Copilot or the ChatBot integration at any time and manage chats manually from the LiveChat app.