Simply not good enough
The ability to quickly connect the plugin to a Stripe account is a big step forward (no more messing around with endpoints, hooks and manually coping and pasting code back and forth). Being able to quickly turn on a broad range of payment options is also useful (card, Klarna, Apple and G Pay etc). However, it us utterly unacceptable that a major payment gateway like Stripe is publishing software that doesn’t meet basic web standards for accessibility—particularly those relating to the visually impaired. When adding card details during the checkout the user has to type using mid-grey text on a light-grey background—how are the visually impaired supposed to see this??? Also, the ability to style the payment section so it matches the website brand palette is nigh on impossible. Why would Stripe make the styling of fonts, colours and background elements so needlessly difficult?! So many basic problems.
J
March 12, 2026
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3 replies
support on stripe gateway plugin
Support was usually accurate, detailed and gradually guided through what was a somewhat difficult problem, and eventuated in a solution. The support team spent the time needed over several days, to sort it out.
stumats
August 29, 2026
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1 reply
Updates force features to Turn on magically
Almost every update has been re-enabling the “link” feature. Now with the latest update , despite begin disabled , it is forcing the link options to be present and confusing customers . They have also implemented an element that you cannot see called “AiAgentPaymentSteering”it always amazes me when a company continues to find new ways to aggravate its customer base.
ctwatty
September 2, 2026
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1 reply
Updates force features to Turn on magically
Almost every update has been re-enabling the “link” feature. Now with the latest update , despite begin disabled , it is forcing the link options to be present and confusing customers . They have also implemented an element that you cannot see called “AiAgentPaymentSteering”it always amazes me when a company continues to find new ways to aggravate its customer base.
ctwatty
September 2, 2026
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1 reply
support on stripe gateway plugin
Support was usually accurate, detailed and gradually guided through what was a somewhat difficult problem, and eventuated in a solution. The support team spent the time needed over several days, to sort it out.
stumats
August 29, 2026
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1 reply
Slow, Awful
The internet moral police, run by Karens think they can control what you can and can’t do on the internet. No. It’s time for Stripe to go. There are better alternatives than this useless plugin run by a useless company. The plugin is simply flakey.
support on stripe gateway plugin
Support was usually accurate, detailed and gradually guided through what was a somewhat difficult problem, and eventuated in a solution. The support team spent the time needed over several days, to sort it out.
stumats
August 29, 2026
|
1 reply
Fast helpful support
Fast helpful support. Thank you.
Excellent Support
A big thank you to the support team for being so helpful and quick to respond.
ashain7
February 1, 2026
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1 reply
Updates force features to Turn on magically
Almost every update has been re-enabling the “link” feature. Now with the latest update , despite begin disabled , it is forcing the link options to be present and confusing customers . They have also implemented an element that you cannot see called “AiAgentPaymentSteering”it always amazes me when a company continues to find new ways to aggravate its customer base.
ctwatty
September 2, 2026
|
1 reply
Slow, Awful
The internet moral police, run by Karens think they can control what you can and can’t do on the internet. No. It’s time for Stripe to go. There are better alternatives than this useless plugin run by a useless company. The plugin is simply flakey.
No Good
Just stopped working. Rolled back to prior to when it stopped working, still not working. Lost a few thousand dollars in sales. Tried everything through Stripe to get it up and running again. It worked when logged in as an admin, outside folks couldn’t see any payment options. Guest checkout was enabled. Payment links just showup wherever they feel like putting them randomly. Switched over to Payment Plugins which is free and uses Stripe. That fixed every problem I had, was cleaner, and it gave me more options. That’s the route to go. They just can’t keep up with this plugin.