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Wise Chat

By Marcin

Communication & Messaging / Transactional Email

Wise Chat Review - In-Depth Analysis

Wise Chat is an advanced chat plugin for WordPress that integrates AI ChatGPT bots. It supports multiple channels and offers extensive customization options.

Performance Overview

WPS Score

6.84/10

User Rating

4.4/5 (based on 105+ reviews)

Active Installations

5,000+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

6.8 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Wise Chat is a leading chat plugin that helps to build social networks and increases user engagement on your website. The plugin provides a platform to send real-time messages in chat rooms between real users and AI chatbots. The chat is easy to set up and configure, with every feature being extremely adjustable.

The plugin supports unlimited channels and users, allowing for password-protected channels and integration with WordPress users. It includes features such as moderation, banning, and flood control to ensure a safe chat environment. Users can post links, images, and files, and the chat is mobile-friendly with customizable themes.

Wise Chat also offers AI chatbots powered by OpenAI, enhancing user interaction. With options for private chats, video calls, and social media logins, it caters to a wide range of communication needs. The plugin is designed for easy installation and management, making it suitable for both casual users and developers.

Comparing to Alternatives

Wise Chat is a live chat plugin for WordPress that offers both free and pro versions, competing with various chat solutions in the market. Here's how it stacks up against some popular alternatives.

Top alternatives

Strengths

Offers both free and pro versions with advanced features in pro.
Includes unique features like voice messages and flood control.
Responsive and helpful support, especially from the developer Marcin.
Facebook chat style integration works smoothly.

Weaknesses

Update process for pro users is cumbersome and not automated.
User import feature can mix chat users with real users, causing management issues.
Lacks some granular controls like restricting file types in group chats.
Interface and features may not be as polished as some premium competitors.

User Sentiment Analysis

User feedback highlights both the strengths and areas for improvement in Wise Chat.

Positive highlights

"This is an amazing plugin, simple and easy to use. Support is on its highest." - sicelom
"I am so glad I bought this wise-chat pro and it works beautifully on my site." - junglejim620
"Thanks to Marcin for your support! Fast response times even for the free version!" - algores
"The Facebook chat style works like a charm." - junglejim620

Common complaints

Imports chat users into the main user database causing management issues.
Update process for pro version is slow and requires manual requests.
Missing features like restricting file types in group chats.
Some users feel the plugin is not worth it due to these issues.

Weaknesses

Manual update process for pro users is inconvenient.
User import feature can clutter the user database.
Lacks some requested features like file restrictions in chats.

Who Should Use This?

Best for

Wise Chat is ideal for WordPress site owners looking for a customizable chat plugin with both free and premium features, especially those who value responsive developer support and want voice messaging capabilities.

Not ideal for

It may not be suitable for users who require seamless automatic updates, advanced user management without importing chat users into the main database, or those needing granular control over file sharing in group chats.

Pricing & Value

Free version includes

The free version includes basic live chat functionality with responsive support and integration options suitable for small to medium websites.

Pro version

The pro version adds advanced features such as flood control, message clearing options, voice messaging, and enhanced chat styles like Facebook chat integration.

Final Verdict

Wise Chat is a solid live chat plugin for WordPress offering a good balance of free and premium features with notable developer support. Its unique features like voice messaging and flood control add value for engaged communities.

However, the plugin has drawbacks including a cumbersome update process for pro users and user management issues due to importing chat users into the main database. Prospective users should weigh these factors against their needs before choosing Wise Chat.