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/ Brevo – Email, SMS, Web Push, Chat, and more.

Brevo – Email, SMS, Web Push, Chat, and more.

By Brevo

E-commerce & Shopping /

Brevo – Email, SMS, Web Push, Chat, and more. Review - In-Depth Analysis

Brevo turns your WordPress site into a marketing powerhouse. Engage your audience and drive sales with Email, SMS, and more.

Performance Overview

WPS Score

6.67/10

User Rating

4.1/5 (based on 283+ reviews)

Active Installations

100,000+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

6.05 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Brevo is an advanced platform designed to enhance your marketing efforts through various channels including Email, SMS, WhatsApp, and Chat. It provides tools to manage customer relationships effectively.

With Brevo, you can create omnichannel marketing campaigns that integrate seamlessly with WooCommerce and other major platforms. This allows for abandoned cart recovery, personalized product recommendations, and effective revenue tracking.

The platform offers a free forever plan, enabling you to send up to 9,000 emails per month while managing unlimited contacts. Brevo also ensures high email deliverability, helping your messages reach the inbox.

Features include customizable forms, advanced list management, and powerful marketing automation tools. You can create visually appealing emails, automate workflows, and track campaign performance with actionable analytics.

Brevo is GDPR compliant, providing built-in consent management and data protection features. It is easy to set up, making it accessible for users without coding skills.

Comparing to Alternatives

Brevo offers a multi-channel communication plugin integrating email, SMS, web push, and chat for WordPress. While it covers many bases, it faces competition from other specialized plugins.

Top alternatives

Brevo – Email, SMS, Web Push, Chat, and more.

Strengths

Supports multiple communication channels including email, SMS, web push, and chat.
Freemium features available for free users.
Integrates with popular WordPress forms.
Offers a unified platform for various messaging needs.

Weaknesses

Plugin can slow down website performance due to bloated code.
Limited support responsiveness and motivation reported.
Issues with integration of Brevo native forms into WordPress plugin.
Web push feature is intrusive and affects dashboard usability.

User Sentiment Analysis

User feedback reveals mixed experiences with the Brevo plugin, highlighting both its capabilities and shortcomings.

Positive highlights

"Brevo offers a unique freemium features and integrates easily and freely with all the most popular WordPress forms." – killjack
"The email process seems to work fine." – whuchumeen
"Cela fait sept ans que je m’en sers ; parfait." – kambro

Common complaints

Plugin slows down website performance significantly.
Cannot connect or import forms created in Brevo itself.
Unwanted services like WonderPush cause PHP errors and resource issues.
Newsletter checkbox in WooCommerce checkout is mandatory, causing GDPR compliance issues and lost sales.
Support is unmotivated and offers limited solutions.

Weaknesses

Plugin code is bloated leading to slow page speeds.
Web push notifications are intrusive and hard to disable.
Persistent PHP errors related to third-party services included by the plugin.
Poor integration with native Brevo forms and WooCommerce checkout issues.

Who Should Use This?

Best for

Users seeking an all-in-one communication plugin for email, SMS, web push, and chat with freemium features and basic integration with popular WordPress forms.

Not ideal for

Users requiring seamless integration with Brevo native forms, fast website performance, or those needing reliable support and GDPR-compliant WooCommerce checkout options.

Pricing & Value

Free version includes

The free version includes access to multiple communication channels such as email, SMS, web push, and chat, along with basic integration capabilities and freemium features.

Final Verdict

Brevo is a feature-rich plugin offering multiple communication channels in one package, suitable for users who want a freemium solution with basic WordPress form integration.

However, performance issues, intrusive features, poor support, and integration limitations make it less ideal for users prioritizing speed, reliability, and GDPR compliance.

Other Notable Features

Here are a few other notable features of this free Brevo – Email, SMS, Web Push, Chat, and more. plugin.

Brevo

Email Marketing

SMS Marketing

Forms

Newsletter

Screenshots

FAQ

Brevo is a powerful all-in-one marketing platform. Over 500 000 companies around the world trust Brevo to deliver their emails, SMS and web push messages.
Brevo combines competitive pricing and excellent deliverability & powerful features such as Email, SMS, Web Push, WhatsApp, Chat, CRM, and marketing automation.
Available and supported in 6 languages: English, French, Spanish, German, Italian, and Portuguese.