JS Help Desk – AI-Powered Support & Ticketing System
By JoomSky
Description
JS Help Desk is a professional, AI-enhanced helpdesk and customer support system for WordPress. It offers a complete ticketing solution with front-end submission, guest tickets, and AI-powered reply suggestions to boost accuracy and efficiency—all 100% free.
The plugin features core ticketing and management tools, providing enterprise-level ticketing for all users with no limits on tickets or agents. It allows for unlimited departments, priority management, and internal notes for collaboration among agents.
Users can submit and track tickets without accessing the dashboard, and guest users can open tickets without creating an account. The system is fully responsive and supports rich text for ticket summaries and replies.
Automation features include AI-powered reply suggestions and automated email notifications for new tickets and status changes. It also includes GDPR compliance tools and spam protection.
Customization options are available with multiple color themes and detailed reporting capabilities. The plugin supports translations in over 35 languages and includes various shortcodes for easy integration.
Other Notable Features
Here are a few other notable features of this free JS Help Desk – AI-Powered Support & Ticketing System plugin.
Screenshots
Contributors and developers
“JS Help Desk – AI-Powered Support & Ticketing System” is open source software. The following people have contributed to this plugin.
WPS
6.31
Average
Ratings
3.8 out of 5 | 73
Version
3.0.6
Last updated
1 month ago
Active installations
7,000+
WordPress version
6.9.4 or higher
PHP version
7.4 or higher
Languages
0Tags
Ai Support,Helpdesk,Knowledgebase,Support Ticket,Ticketing SystemOther plugins you might like
WP Armour – Honeypot Anti Spam
By Dnesscarkey
WPS
6.84
Average
1.3k+reviews
active installation
Tested with
6.9.4
CF7 Apps – [Honeypot and hCAPTCHA for Contact Form 7]
By Saad Iqbal
WPS
7.11
Very Good
131+reviews
active installation
Tested with
6.9.4
User Feedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds
By Syed Balkhi
WPS
6.8
Average
295+reviews
active installation
Tested with
6.9.4
BetterDocs – Knowledge Base Docs & FAQ Solution for Elementor & Block Editor
By WPDeveloper
WPS
6.84
Average
485+reviews
active installation
Tested with
6.9.4
Ultimate FAQ Accordion Plugin
By Rustaurius
WPS
6.66
Average
433+reviews
active installation
Tested with
6.9.4
Throws SPAM Away
By ã¦ã§ãå±ã®ãã¨ã¼ãã
WPS
6.61
Average
6+reviews
active installation
Tested with
6.9.4