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Ninja Forms – The Contact Form Builder That Grows With You

By Kevin Stover

Forms & Data Collection / Contact Forms

Ninja Forms – The Contact Form Builder That Grows With You Review - In-Depth Analysis

Ninja Forms is a beginner-friendly WordPress form builder that allows users to create professional contact forms quickly. With drag-and-drop functionality, it offers a range of customizable fields and features.

Performance Overview

WPS Score

7.44/10

User Rating

4.4/5 (based on 1393+ reviews)

Active Installations

600,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

1 / 10 (Very Low Risk) It is calculated using the weighted average of all versions.

What It Does

Ninja Forms is one of the oldest form builders for WordPress, designed to grow with your business. It caters to users from various backgrounds, including small businesses, nonprofits, universities, and large corporations. The plugin is built to scale with your needs, providing essential tools for free while allowing you to add premium features as your requirements grow.

The core features include over 24 free drag-and-drop form fields, customizable notifications, and unlimited forms and submissions. Ninja Forms emphasizes user privacy, ensuring that your data remains secure and private without aggressive marketing tactics.

As you expand your needs, you can choose from a variety of premium add-ons that enhance the core functionality. These add-ons cover advanced features, submission management, payment processing, email marketing integrations, and much more. The plugin is fully documented and supported by a dedicated team ready to assist users at any stage.

Comparing to Alternatives

Ninja Forms stands out among popular WordPress form builders by offering a user-friendly interface and scalable features suitable for both beginners and advanced users.

Top alternatives

Contact Form 7 ( WPS: 7.61)
WPForms – Easy Form Builder for WordPress – Contact Forms, Payment Forms, Surveys, & More ( WPS: 7.71)
Forminator Forms – Contact Form, Payment Form & Custom Form Builder ( WPS: 7.15)

Strengths

Intuitive drag-and-drop form builder suitable for all skill levels
Responsive and helpful customer support praised by users
Flexible add-ons and integrations to extend functionality
Good balance between free features and premium options

Weaknesses

Frequent popups prompting users to rate the plugin can be intrusive
Some advanced features require purchasing premium add-ons
Limited styling options without additional customization
Certain basic functionalities available in other plugins are paid features here

User Sentiment Analysis

User feedback highlights Ninja Forms' ease of use and excellent support, while also noting some frustrations with intrusive prompts and feature limitations.

Positive highlights

"Great plugin with very competent support." – Fred
"The Ninja Forms team responds faster than most and actually gets the job done." – stargfxllc
"Very useful and easy to use form builder." – fma24com
"My go-to form builder, it works with me." – wwwireforks
"Simple and quick form. Lots of open fields in the free version." – rionskey

Common complaints

Annoying popups requesting ratings
Forced rating prompts before full evaluation
Styling issues with forms
Limited ability to extend or hook without premium

Weaknesses

Popup prompts can disrupt workflow
Some users find basic features locked behind paywall
Occasional compatibility issues with other plugins
Limited customization options in free version

Who Should Use This?

Best for

Ninja Forms is ideal for WordPress users seeking an easy-to-use form builder with scalable features and reliable customer support, suitable for both beginners and experienced developers.

Not ideal for

Users who prefer a completely free plugin without any rating prompts or those needing extensive styling and customization options without purchasing add-ons may find Ninja Forms less suitable.

Pricing & Value

Free version includes

The free version offers a solid set of form-building features including drag-and-drop interface, multiple field types, and basic form creation suitable for most standard needs.

Pro version

Premium features include advanced integrations, payment gateways, file uploads, conditional logic, and priority support to enhance form functionality and customization.

Final Verdict

Ninja Forms provides a user-friendly and flexible form-building experience backed by responsive customer support, making it a strong choice for many WordPress users.

However, the frequent rating popups and some feature restrictions in the free version may detract from the overall experience for certain users.

Other Notable Features

Here are a few other notable features of this free Ninja Forms – The Contact Form Builder That Grows With You plugin.

Contact Form

Form Builder

Lead Form

Screenshots

FAQ

No, Ninja Forms does not paywall submissions. You can view, edit, export, and more from Ninja Forms > Submissions with the core, free plugin. No purchase necessary.