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/ Customer Reviews Collector for WooCommerce

Customer Reviews Collector for WooCommerce

By Trustindex

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Customer Reviews Collector for WooCommerce Review - In-Depth Analysis

Automatically collect reviews from Google, Facebook, Yelp, and more. Customize and schedule email invitations for customer feedback.

Performance Overview

WPS Score

6.89/10

User Rating

4.7/5 (based on 24+ reviews)

Active Installations

5,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Collect customer reviews automatically from various platforms including Google, Facebook, and Yelp with ease. Our system simplifies the review collection process.

Utilize our automated invitation system to send fully customizable emails after order completion. This ensures that gathering customer reviews becomes effortless.

Gain over 100 customer reviews quickly, enhance customer trust, improve your SEO, and increase sales with our plugin.

Comparing to Alternatives

Customer Reviews Collector for WooCommerce is a solid choice among WooCommerce review plugins, with several alternatives offering similar functionalities.

Top alternatives

Strengths

High user satisfaction with a 4.7 rating from 24 reviews
Effective integration with Google reviews interface
Automated email requests for customer feedback
Redirects negative reviewers to a complaint resolution page
Quick and easy setup process

Weaknesses

Some users report delayed or failed feedback request emails
Support responsiveness has been criticized
Known medium-level security vulnerabilities fixed in recent updates
No pro version available for advanced features

User Sentiment Analysis

The plugin enjoys predominantly positive reviews, with over 90% of users rating it 5 stars, though a small minority report issues mainly related to support and email functionality.

Positive highlights

'Extra' - tonerhouse
'Excellent Google interface' - broomfish
'Great App! Hands down, it’s the best customer reviews collector!' - Ernso Jean
'Fantástico, configuración rápida y funciona genial!' - anab85
'Awesome Plugin. Working just perfect!' - 2schaa

Common complaints

Feedback request emails not sent for extended periods
Support is unresponsive or ineffective

Weaknesses

Support quality is inconsistent
Occasional failure in sending feedback requests
Security vulnerabilities were present but have been addressed

Who Should Use This?

Best for

Merchants seeking an easy-to-use WooCommerce review collector with Google review integration and automated feedback requests, who prioritize a plugin with strong positive user feedback.

Not ideal for

Users who require prompt and reliable support or advanced premium features, or those concerned about past security vulnerabilities despite recent fixes.

Pricing & Value

Free version includes

The free version offers automated email requests for reviews, Google review integration, and a complaint redirection system for negative feedback.

Final Verdict

Customer Reviews Collector for WooCommerce stands out with its high user satisfaction and effective Google review integration, making it a strong choice for WooCommerce store owners wanting to collect and manage customer feedback efficiently. The plugin’s ease of setup and automated features are praised by many users.

However, some users have experienced issues with support responsiveness and feedback request delivery, and the plugin has had medium-level security vulnerabilities in the past that have since been fixed. Those needing advanced features or guaranteed support might consider alternatives or additional solutions.