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Trustpilot Reviews

By Trustpilot

E-commerce & Shopping /

Trustpilot Reviews Review - In-Depth Analysis

Add Trustpilot reviews to your WooCommerce site with ease. Automate review requests and showcase customer feedback.

Performance Overview

WPS Score

6.72/10

User Rating

1.8/5 (based on 71+ reviews)

Active Installations

30,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Trustpilot is a leading independent review platform that helps businesses grow and show brand trust through customer reviews.

This plugin allows you to automate your review collection for both service and product reviews. By installing the Trustpilot WooCommerce plugin, you can easily invite past customers to write reviews and add TrustBox widgets to your website.

Features include automated review requests triggered by new orders, the ability to send requests to past customers in bulk, and customizable TrustBox widgets that can be added to various pages without any coding.

Comparing to Alternatives

Trustpilot Reviews is a plugin designed to integrate Trustpilot customer reviews into WordPress sites. Compared to other review plugins, it focuses solely on Trustpilot's ecosystem.

Top alternatives

Trustpilot Reviews

Strengths

Direct integration with Trustpilot's platform ensures authenticity of reviews.
Simple setup for displaying Trustpilot reviews on WordPress sites.
No cost for the plugin itself, making it accessible for all users.

Weaknesses

Lacks customization options such as widget alignment.
Plugin updates are infrequent, leading to compatibility issues.
No premium version means limited advanced features.
Reported script errors affecting site performance.

User Sentiment Analysis

User feedback highlights significant dissatisfaction with the plugin's functionality and support.

Positive highlights

'Sehr geehrtes Support-Team... problem fully resolved after plugin removal' - ElkeWirtz (5 stars)

Common complaints

Plugin does not work as expected, causing wasted time.
Trustboxes cannot be added to WordPress sites due to outdated plugin.
Basic features like widget alignment are missing.
Script errors causing site loading issues.
Perceived unfair practices by Trustpilot affecting trust.

Weaknesses

Poor plugin maintenance and lack of updates.
Limited functionality and customization.
Negative user experiences with customer support and plugin reliability.

Who Should Use This?

Best for

Users who want a straightforward, free integration of Trustpilot reviews on their WordPress site without needing advanced customization.

Not ideal for

Those requiring reliable, regularly updated plugins with customization options or professional support should consider alternatives.

Pricing & Value

Free version includes

The free plugin allows basic embedding of Trustpilot reviews on WordPress sites but lacks advanced features and customization options.

Final Verdict

Trustpilot Reviews plugin offers a basic, free solution for displaying Trustpilot reviews on WordPress sites but suffers from significant functional and maintenance issues.

Users seeking a dependable and customizable review integration may find this plugin lacking and should consider other options.