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Wise Chat

By Marcin

Communication & Messaging / Transactional Email

Reviewed by Abdul Hameid

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Wise Chat Review - In-Depth Analysis

Wise Chat is an advanced chat plugin for WordPress that integrates AI ChatGPT bots. It supports multiple channels and offers extensive customization options.

Performance Overview

WPS Score

6.95/10

User Rating

4.4/5 (based on 105+ reviews)

Active Installations

5,000+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

6.54 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Wise Chat is a leading chat plugin that helps to build social networks and increases user engagement on your website. The plugin provides a platform to send real-time messages in chat rooms between real users and AI chatbots. The chat is easy to set up and configure, with every feature being extremely adjustable.

The plugin supports unlimited channels and users, allowing for password-protected channels and integration with WordPress users. It includes features such as moderation, banning, and flood control to ensure a safe chat environment. Users can post links, images, and files, and the chat is mobile-friendly with customizable themes.

Wise Chat also offers AI chatbots powered by OpenAI, enhancing user interaction. With options for private chats, video calls, and social media logins, it caters to a wide range of communication needs. The plugin is designed for easy installation and management, making it suitable for both casual users and developers.

Comparing to Alternatives

Wise Chat is a popular chat plugin with several direct competitors offering live chat and chatbot functionalities. Here are some notable alternatives to consider.

Top alternatives

Strengths

Offers both free and pro versions with advanced features in pro.
Includes flood control and message clearing options.
Supports voice messages and Facebook chat style interface.
Responsive and helpful customer support.
Simple and easy to use interface.

Weaknesses

Has had multiple security vulnerabilities in past versions.
Update process for pro users can be cumbersome.
Imports users into the database which can mix with real users.
Lacks some file restriction options in group chats.

User Sentiment Analysis

With a strong majority of 5-star ratings and positive feedback, users appreciate Wise Chat's ease of use and support. However, about 12% of ratings are 1-2 stars, highlighting some issues.

Positive highlights

"Amazing Plugin, simple and easy to use. Support is on its highest." - sicelom
"Super Wise-Chat Pro works beautifully with many great features." - junglejim620
"Fast response times even for the free version!" - algores
"Good plugin but missing option to restrict files in group chats." - ak14985

Common complaints

Imports 200 users into user database causing management issues.
Update process for pro version requires emailing support for download links.

Weaknesses

Security vulnerabilities reported in past versions.
Update and support process can be slow or inconvenient.
User import feature can cause database clutter and confusion.
Missing some desired features like file restrictions in group chats.

Who Should Use This?

Best for

Wise Chat is best suited for site owners looking for a simple yet feature-rich chat plugin with good support and willing to invest in the pro version for advanced features.

Not ideal for

It is not ideal for users who require seamless automatic updates, strict user database control, or those concerned about past security vulnerabilities without applying latest patches.

Pricing & Value

Free version includes

The free version offers basic chat functionalities suitable for small to medium websites.

Pro version

Includes advanced features such as flood control, message clearing schedules, voice messaging, and Facebook chat style interface.

Final Verdict

Wise Chat is a solid chat plugin with a strong user base and positive reviews praising its ease of use and support. The availability of a pro version adds valuable features for more demanding users.

However, past security vulnerabilities and some user complaints about update processes and user import functionality should be considered. Users willing to manage these aspects will find Wise Chat a capable and flexible solution.