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Master Accordion ( Former WP Awesome FAQ Plugin )

By Liton Arefin

Content Management / Document Management & Downloads

Reviewed by Abdul Hameid

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Master Accordion ( Former WP Awesome FAQ Plugin ) Review - In-Depth Analysis

Master Accordion is the best WordPress plugin for creating FAQs. It allows unlimited FAQ items with titles and descriptions, featuring easy shortcode integration.

Performance Overview

WPS Score

5.94/10

User Rating

2.9/5 (based on 29+ reviews)

Active Installations

600+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Master Accordion is formerly known as WP Awesome FAQ Plugin. This plugin allows users to create unlimited FAQ items with titles and descriptions easily. A custom post type named 'FAQ' will be created automatically upon installation.

To display all FAQ items, simply use the shortcode [faq]. You can create a page for your FAQ section and update it accordingly. For category-based shortcodes, visit the FAQ Category section to find shortcodes like [faq cat_id='8'] to place where you want to show the FAQ.

Master Accordion includes various features such as no post description limits, category shortcode support, and settings options like close all, open all, and first item open. More settings are coming soon!

This plugin is developed by Jewel Theme, and support is available through their website. Users can also find installation tutorials and documentation online.

Comparing to Alternatives

Master Accordion offers basic FAQ functionality but faces stiff competition from several well-established alternatives that provide more features and reliability.

Top alternatives

Strengths

Simple and easy to use for end users
Lightweight with minimal styling needed
Offers a pro version with advanced features
Useful for basic FAQ needs
Small plugin footprint

Weaknesses

Re-order feature is non-functional or very limited
Limited documentation and options
Recent name change caused activation and data loss issues for some users
Known security vulnerabilities with medium risk

User Sentiment Analysis

User reviews show a mixed sentiment with a significant portion of low ratings highlighting functional and reliability issues, while positive reviews appreciate its simplicity and usefulness.

Positive highlights

"Very useful plugin that helps users understand the website better" - katasun
"Simple and easy to understand for end users" - dpowney
"Small and simple, requiring minimal styling" - dpowney

Common complaints

Re-order feature does not work as expected
Plugin quality is poor compared to alternatives
Activation issues after plugin name change leading to data loss

Weaknesses

Limited features in the free version
Inconsistent functionality especially with ordering
Security vulnerabilities present
Poor support and documentation

Who Should Use This?

Best for

Users seeking a straightforward, lightweight FAQ plugin without complex features who can tolerate some limitations and potential issues.

Not ideal for

Those needing reliable advanced features, robust support, or who prioritize security should consider other more established FAQ plugins.

Pricing & Value

Free version includes

Basic FAQ accordion functionality with simple styling and limited ordering options.

Pro version

Advanced features such as enhanced ordering, styling options, and additional customization capabilities.

Final Verdict

Master Accordion provides a basic, lightweight FAQ solution suitable for users who need simplicity and minimal setup. However, it suffers from significant drawbacks including a non-functional reorder feature, limited documentation, and security vulnerabilities that may concern many users.

Given the availability of numerous more reliable and feature-rich alternatives, users seeking a robust FAQ plugin with better support and security should consider other options. The pro version adds value but does not fully compensate for the plugin's shortcomings.