Was This Helpful?

Was This Helpful?

By YellowPencil

Support & Help Desk / Customer Feedback & Surveys

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Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Was This Helpful? Review - In-Depth Analysis

Get feedback on your articles with this simple plugin. It helps you understand if your content is helpful to visitors. Improve user experience based on real-time feedback.

Performance Overview

WPS Score

6.72/10

User Rating

4.7/5 (based on 14+ reviews)

Active Installations

1,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

1 / 10 (Very Low Risk) It is calculated using the weighted average of all versions.

What It Does

This plugin allows you to receive feedback on your articles. It helps you determine if the information you provide is helpful to your visitors. By understanding user feedback, you can enhance the overall user experience.

The plugin features a lightweight and simple workflow, making it easy to implement. It includes an Ajax rating system, ensuring that feedback is collected seamlessly without page reloads. The user interface is designed to be straightforward, allowing users to provide their input effortlessly.

Comparing to Alternatives

Was This Helpful? is a straightforward feedback plugin with a focus on simplicity and ease of use. It has several alternatives that offer more extensive feedback and survey features.

Top alternatives

Strengths

Simple and easy to configure
Compatible with the latest WordPress versions
Lightweight and efficient
Provides basic helpfulness feedback functionality
Positive user reception for straightforward use

Weaknesses

Limited features compared to alternatives
No advanced feedback or survey options
Mobile display issues reported
Lacks customization for feedback display

User Sentiment Analysis

With a high overall rating of 4.7 out of 5 from 14 reviews, users generally appreciate the plugin's simplicity and effectiveness. Most feedback is positive, highlighting ease of use and compatibility.

Positive highlights

'Best Plugin for feedback' - arslank7
'Easy to configure and straight forward plugin' - Arun Basil Lal
'Very Helpful' - mauri01
'The plugin is excellent, simple and effective' - Raul Valverde
'Excellent plugin' - teck87

Common complaints

Poor mobile display with no padding causing broken widget appearance

Weaknesses

Limited features and customization
Mobile responsiveness issues
Basic functionality without advanced options

Who Should Use This?

Best for

Users seeking a simple, lightweight plugin to collect basic helpfulness feedback on posts without complex setup.

Not ideal for

Those needing advanced feedback tools, mobile-optimized widgets, or extensive customization options may find this plugin insufficient.

Pricing & Value

Free version includes

The free version offers essential helpfulness feedback functionality with easy setup and compatibility with recent WordPress versions.

Final Verdict

Was This Helpful? is a well-received plugin praised for its simplicity, ease of use, and compatibility with the latest WordPress versions. It effectively serves users who want a straightforward way to gather helpfulness feedback without additional complexity.

However, it has limitations such as mobile display issues and lack of advanced features found in alternatives. Users requiring more robust feedback tools or better mobile support should consider other options. Overall, it offers good value as a free, lightweight plugin with no known security vulnerabilities.

Other Notable Features

Here are a few other notable features of this free Was This Helpful? plugin.

Feedback

Helpful

Ux

Screenshots

Contributors and developers

“Was This Helpful?” is open source software. The following people have contributed to this plugin.

YellowPencil

Free Version

WPS

6.72

Average

Ratings

4.7 out of 5 | 14

Version

1.0.2

Last updated

1 month ago

Active installations

1,000+

WordPress version

7.1.3 or higher

PHP version

or higher