WP Click to Chat – Email, Live Chat, Call & Book Now Buttons Review - In-Depth Analysis
Enhance customer communication with unlimited chat apps and support channels. Create a click-to-chat button for your website.
Performance Overview
User Rating
5/5 (based on 7+
reviews)
Active Installations
1,000+
Update Frequency
Below Average
It is calculated using the weighted average of same category
plugins.
Security Score
5 / 10
(Medium Risk)
It is calculated using the weighted average of all versions.
What It Does
The NinjaTeam Click to Chat plugin supports multiple chat apps and messaging platforms, making communication easier for your customers.
With this WP Support All-in-One Floating Widget Plugin, you can create a click-to-chat button that appears in the corner of your website. When clicked or tapped, this button expands to display a selection of chat apps so your customers can choose their preferred method of communication. It works great on both desktop and mobile devices.
This plugin provides a multitude of options for your customers to get in touch, including email, phone, WhatsApp, and various social media platforms. After activating the plugin, you can easily customize the display options and design to match your site’s branding.
Comparing to Alternatives
WP Click to Chat offers a unique combination of email, live chat, call, and booking buttons, setting it apart from many dedicated live chat plugins. While there are several alternatives focused primarily on live chat, this plugin integrates multiple communication methods in one.
Strengths
- Integrates multiple communication channels including email, live chat, call, and booking buttons.
- Consistently updated with improvements and new features.
- Highly rated for usability and functionality.
- Free to use with no paid version required.
- Positive user feedback highlights helpful tech support and plugin reliability.
Weaknesses
- No paid version with premium features available.
- Known security vulnerabilities have been identified and fixed in past versions.
- Some users report issues with plugin functionality and lack of customer support response.
- Limited direct alternatives that combine all offered features in one plugin.
User Sentiment Analysis
The plugin enjoys a perfect 5-star rating from all reviewers, indicating strong user satisfaction. Positive comments emphasize the plugin's functionality, regular updates, and helpful support, while no negative reviews were recorded.
Positive highlights
- "The greatest click-to-chat plugin!" - JDani
- "Heartfelt Thanks for Your Incredible Plugin!" - Nghia Lam
- "Very useful plug in allowing you to add various chats apps." - cmlacroix
- "Excellent" - eastwardlau
- "Plugin is simple and easy to set up." - TomQv
Weaknesses
- Past security vulnerabilities related to stored cross-site scripting.
- Some users experienced non-functioning plugin behavior.
- Reported lack of response from customer support in some cases.
- Pop-up functionality issues reported by a user.
Who Should Use This?
Best for
Users seeking a free, versatile plugin that integrates multiple communication options like email, live chat, calls, and booking buttons in one package.
Not ideal for
Users requiring guaranteed prompt customer support or those concerned about past security vulnerabilities might want to consider alternatives or wait for further updates.
Pricing & Value
Free version includes
The free version includes all core features such as email, live chat, call, and booking buttons without limitations.
Final Verdict
WP Click to Chat stands out for its comprehensive communication features bundled into a free plugin with excellent user ratings and regular updates. It is a strong choice for users wanting multiple contact options without additional cost.
However, potential users should be aware of past security issues and occasional reports of limited support responsiveness. Those factors may influence suitability depending on individual needs and risk tolerance.
Other Notable Features
Here are a few other notable features of this free
WP Click to Chat – Email, Live Chat, Call & Book Now Buttons plugin.
FAQ
Definitely yes! We’re always up-to-date to give you the best experience in using our plugin.
Yes, this WordPress customer service plugin helps WooCommerce website owners convert prospects to leads or customers. It works seamlessly with all WooCommerce extensions, providing better customer support and boosting sales.
You can create a new topic in this WP Support All-in-One Floating Widget’s support channel. Otherwise, feel free to reach us at Ninja Team Support Center.
Contributors and developers
“WP Click to Chat – Email, Live Chat, Call & Book Now Buttons”
is open source software. The following people have
contributed to this plugin.
