Plugin logs out with no reason, re-login didn’t work
I use simplybook for two month now and I also installed the wordpress plugin for our website. During that time, it happend 3 times, that I got – for whatever reason – logged out of the plugin. I only noticed it, because some of our customers couldn’t book any more on our website. The last time, I had also problems to login again, because the confirmation code didn’t arrive via email. The simplybook support tends to claim that there is a problem on my side which isn’t the case. In the end, I don’t use this plugin any more, because I want to avoid bad surprises, when customers can’t book any more. For a premium account I would expect a more reliable solution and a better support from the provider.
Very good and convenient booking system
The booking system is easy to integrate into the website and offers a wide range of options for customization. The integration into WordPress worked flawlessly for me.The system as such, which offers a very large scope and further integration, is also highly recommended. I spent a long time comparing which system I would work with, but none offers me such a wide range of services with such easy administration as this one
The best for photographers
Use it at my photo booking website for a few years, works great!
Does not work with Complianz
Had some trouble getting it to work, but yet again Really Simple Plugins support was amazing. A bit harder to reach this time around, but a fix is a fix!
defotohoeve
December 1, 2025
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3 replies
Great, prompt support, with a straightforward solution
I have a Client whose website uses the SimplyBook system and plugin and when updating to the latest version (luckily on a staging site!!), the plugin crashed the site and had to be disabled. Jarno was great in getting back to me quickly regarding the issue and, provided a pretty straightforward solution, which I tested on the staging site before implementing it on the my Client’s live site. Brilliant support and a good plugin for purpose.
Plugin logs out with no reason, re-login didn’t work
Completely unprofessional support that makes excuses and does not solve the plugin problem. The plugin logs out on its own, notification emails are not delivered. We are losing money and reputation because the demo is displayed after logging out.
Does not work with Complianz
Had some trouble getting it to work, but yet again Really Simple Plugins support was amazing. A bit harder to reach this time around, but a fix is a fix!
defotohoeve
December 1, 2025
|
3 replies
Great, prompt support, with a straightforward solution
I have a Client whose website uses the SimplyBook system and plugin and when updating to the latest version (luckily on a staging site!!), the plugin crashed the site and had to be disabled. Jarno was great in getting back to me quickly regarding the issue and, provided a pretty straightforward solution, which I tested on the staging site before implementing it on the my Client’s live site. Brilliant support and a good plugin for purpose.
Very good and convenient booking system
The booking system is easy to integrate into the website and offers a wide range of options for customization. The integration into WordPress worked flawlessly for me.The system as such, which offers a very large scope and further integration, is also highly recommended. I spent a long time comparing which system I would work with, but none offers me such a wide range of services with such easy administration as this one
Plugin logs out with no reason, re-login didn’t work
Completely unprofessional support that makes excuses and does not solve the plugin problem. The plugin logs out on its own, notification emails are not delivered. We are losing money and reputation because the demo is displayed after logging out.
Plugin logs out with no reason, re-login didn’t work
I use simplybook for two month now and I also installed the wordpress plugin for our website. During that time, it happend 3 times, that I got – for whatever reason – logged out of the plugin. I only noticed it, because some of our customers couldn’t book any more on our website. The last time, I had also problems to login again, because the confirmation code didn’t arrive via email. The simplybook support tends to claim that there is a problem on my side which isn’t the case. In the end, I don’t use this plugin any more, because I want to avoid bad surprises, when customers can’t book any more. For a premium account I would expect a more reliable solution and a better support from the provider.
Plugin logs out with no reason, re-login didn’t work
I use simplybook for two month now and I also installed the wordpress plugin for our website. During that time, it happend 3 times, that I got – for whatever reason – logged out of the plugin. I only noticed it, because some of our customers couldn’t book any more on our website. The last time, I had also problems to login again, because the confirmation code didn’t arrive via email. The simplybook support tends to claim that there is a problem on my side which isn’t the case. In the end, I don’t use this plugin any more, because I want to avoid bad surprises, when customers can’t book any more. For a premium account I would expect a more reliable solution and a better support from the provider.
