Excellent Support and a Smooth Migration ⭐⭐⭐⭐⭐
I’ve been using this plugin since it was owned by WebToffee. When it became a ThemeHigh plugin, the transition was seamless for my store. My existing setup continued to work, and I wasn’t forced to upgrade to the Pro version. More recently, I experienced a checkout issue with the Stripe plugin. ThemeHigh’s support team investigated the problem thoroughly, provided me with a patched version to test, and stayed in contact throughout the process. After testing the patch on my live store over multiple successful orders, the original issue appears to have been resolved. I appreciate their responsiveness, technical expertise, and willingness to work through the problem until it was fixed.
It barely works…
4 months of back and forth with support tickets and useless time wasting. Half of my orders have something wrong with it because of this dumb plugin. Thousands of lines of code so complicated that I can’t figure anything out to fork it and fix things myself. And apparently they made it so hard to work with that they can’t figure it out themselves either. The absolutely inability to resolve any issues from their support nerds is appalling and a waste of everyone’s time. And what’s worse. It’s the only one that barely works… So I can’t even switch to another plugin.
Webtoffee sold plugin to themehigh
It looks like some time ago webtoffee sold this plugin to themehigh… It got worse. After installing themehigh application in stripe we are redirected to page where they state that we need to purchase premium in order to connect our webiste to stripe, which is not true: Get started Thank you for installing the ThemeHigh App. With this app, you can set up the Stripe payment gateway in WordPress/WooCommerce installations to accept payments for your eCommerce website. This app requires the premium version of the WooCommerce Stripe Payment Plugin by ThemeHigh to be installed and activated on your WooCommerce store. Once you have your plugin activated in your Wordpress dashboard, go to the General Settings of the ThemeHigh Stripe plugin and click on the Connect to ThemeHigh App button. Follow the onscreen instructions, review the permissions and click “Install app. Once the connection is established, it will pass ThemeHigh keys to API server and connection with ThemeHigh Stripe App would be established. Support If you need any assistance with the ThemeHigh App or WooCommerce Stripe Payment Gateway plugin, please reach out to our support team.
xdekhckr
February 3, 2026
|
1 reply
Excellent Support and a Smooth Migration ⭐⭐⭐⭐⭐
I’ve been using this plugin since it was owned by WebToffee. When it became a ThemeHigh plugin, the transition was seamless for my store. My existing setup continued to work, and I wasn’t forced to upgrade to the Pro version. More recently, I experienced a checkout issue with the Stripe plugin. ThemeHigh’s support team investigated the problem thoroughly, provided me with a patched version to test, and stayed in contact throughout the process. After testing the patch on my live store over multiple successful orders, the original issue appears to have been resolved. I appreciate their responsiveness, technical expertise, and willingness to work through the problem until it was fixed.
Webtoffee sold plugin to themehigh
It looks like some time ago webtoffee sold this plugin to themehigh… It got worse. After installing themehigh application in stripe we are redirected to page where they state that we need to purchase premium in order to connect our webiste to stripe, which is not true: Get started Thank you for installing the ThemeHigh App. With this app, you can set up the Stripe payment gateway in WordPress/WooCommerce installations to accept payments for your eCommerce website. This app requires the premium version of the WooCommerce Stripe Payment Plugin by ThemeHigh to be installed and activated on your WooCommerce store. Once you have your plugin activated in your Wordpress dashboard, go to the General Settings of the ThemeHigh Stripe plugin and click on the Connect to ThemeHigh App button. Follow the onscreen instructions, review the permissions and click “Install app. Once the connection is established, it will pass ThemeHigh keys to API server and connection with ThemeHigh Stripe App would be established. Support If you need any assistance with the ThemeHigh App or WooCommerce Stripe Payment Gateway plugin, please reach out to our support team.
xdekhckr
February 3, 2026
|
1 reply
Amazing support and plugin
I’ve been using this plugin for a while now. It’s a great solution. I had an issue with OAUTH 2.0 authentication on my end, and the support team helped resolve it very quickly. Thank you!
leprebro
December 10, 2025
|
1 reply
Excellent Support and a Smooth Migration ⭐⭐⭐⭐⭐
I’ve been using this plugin since it was owned by WebToffee. When it became a ThemeHigh plugin, the transition was seamless for my store. My existing setup continued to work, and I wasn’t forced to upgrade to the Pro version. More recently, I experienced a checkout issue with the Stripe plugin. ThemeHigh’s support team investigated the problem thoroughly, provided me with a patched version to test, and stayed in contact throughout the process. After testing the patch on my live store over multiple successful orders, the original issue appears to have been resolved. I appreciate their responsiveness, technical expertise, and willingness to work through the problem until it was fixed.
Amazing support and plugin
I’ve been using this plugin for a while now. It’s a great solution. I had an issue with OAUTH 2.0 authentication on my end, and the support team helped resolve it very quickly. Thank you!
leprebro
December 10, 2025
|
1 reply
Not as good as they promise
iDeal, for me the most important component of the plugin, does not work. It sends API requests to Stripe by the dozen per hour, but not when my customers need one. And if it does, it changes so fast the order bounces as failed in my system. On the other side it does not trigger email notifications for me as website owner, so how can I trust it sends email to customers? I lost a lot of money using this plugin, but since there is no better option for me, I had to switch off iDeal in the hope they fix it, I send numerous error logs, but so far they cannot solve it. I get different error messages every time, Some are mentioned here as wel, and if I do get any at all!! Because sometimes I do not even get one, and most payments don’t even make it to the Stripe Dashboard. It is like Russian Roulette, sometimes it works, most times it does not. Other payments options seem work good, only iDeal does not work. Most of my cleintes pay per iDeal so I am in trouble. When I try the Stripe checkout it does not even show on the checkout page, so something is wrong when it comes to iDeal on every action of this plugin. I have tried their other plugin, and tried iDeal through Paypal and it is the same story, the payment for iDeal does not show for customers, and those instructions don’t even resemble by far how the dashboard looks, and fields for webhooks and buttons are missing, and again iDeal is not working. I use Classispress and Classis Woocommerce. But that should not matter since they claim compatibility. It is pure a problem in de plugin with the Api requests.
Webtoffee sold plugin to themehigh
It looks like some time ago webtoffee sold this plugin to themehigh… It got worse. After installing themehigh application in stripe we are redirected to page where they state that we need to purchase premium in order to connect our webiste to stripe, which is not true: Get started Thank you for installing the ThemeHigh App. With this app, you can set up the Stripe payment gateway in WordPress/WooCommerce installations to accept payments for your eCommerce website. This app requires the premium version of the WooCommerce Stripe Payment Plugin by ThemeHigh to be installed and activated on your WooCommerce store. Once you have your plugin activated in your Wordpress dashboard, go to the General Settings of the ThemeHigh Stripe plugin and click on the Connect to ThemeHigh App button. Follow the onscreen instructions, review the permissions and click “Install app. Once the connection is established, it will pass ThemeHigh keys to API server and connection with ThemeHigh Stripe App would be established. Support If you need any assistance with the ThemeHigh App or WooCommerce Stripe Payment Gateway plugin, please reach out to our support team.
xdekhckr
February 3, 2026
|
1 reply
It barely works…
4 months of back and forth with support tickets and useless time wasting. Half of my orders have something wrong with it because of this dumb plugin. Thousands of lines of code so complicated that I can’t figure anything out to fork it and fix things myself. And apparently they made it so hard to work with that they can’t figure it out themselves either. The absolutely inability to resolve any issues from their support nerds is appalling and a waste of everyone’s time. And what’s worse. It’s the only one that barely works… So I can’t even switch to another plugin.
It barely works…
4 months of back and forth with support tickets and useless time wasting. Half of my orders have something wrong with it because of this dumb plugin. Thousands of lines of code so complicated that I can’t figure anything out to fork it and fix things myself. And apparently they made it so hard to work with that they can’t figure it out themselves either. The absolutely inability to resolve any issues from their support nerds is appalling and a waste of everyone’s time. And what’s worse. It’s the only one that barely works… So I can’t even switch to another plugin.
