Good plugin and great support!
I’ve used BackWPup to restore my site before after bad crashes, and while this time it didn’t work (due to BlueHost imposing a 20GB storage cap which truncated an archive) their support was more than willing to help me out. When I found the source of the corrupted archive, they took my concern seriously and told me they intend to look into ways to warn users about this issue should it occur again. I’ll definitely keep using BackWPup as long as I’m rolling WordPress for my site!
kerrath
August 24, 2025
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1 reply
Even the free version is well-supported
when I was having issues setting up this plugin, their support team was a great help and advised me on how to escalate the issue with my hosting provider. Thanks to their assistance, my hosting provider fixed the issue and the plugin is now working. Thanks, backWPup! Aside from that, it’s really easy to use, with a simple interface and settings that are easy to understand. The free version has all the functionality I need for a small website. I’m very happy with this plugin.
rjj1
January 9, 2026
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1 reply
funkioniert nicht
Das Erstellen geht einfach und schnell.Es wieder hochzuladen nicht. Word wieder gelöscht.
makigo
November 9, 2025
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1 reply
Even the free version is well-supported
when I was having issues setting up this plugin, their support team was a great help and advised me on how to escalate the issue with my hosting provider. Thanks to their assistance, my hosting provider fixed the issue and the plugin is now working. Thanks, backWPup! Aside from that, it’s really easy to use, with a simple interface and settings that are easy to understand. The free version has all the functionality I need for a small website. I’m very happy with this plugin.
rjj1
January 9, 2026
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1 reply
nice ux, simple customisation
i have been using backwpup for many years and have always loved its easy handling. there were some quirks in the beginning after the relaunch but they seem to be mastered now. when i had some issues, support was always fast, friendly and constructive.
pigsound
December 23, 2025
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1 reply
BackWPup IS BACK!
I’ve been using BackWPup for many years now, and it has always been one of my essential WordPress plugins. I’ll be honest: the transition to version 5 was difficult, and I did experience some issues at that time. But I’m really happy to say that today, the plugin is once again fully stable and working perfectly in my setups. What impresses me the most is how the support team handled this whole period. They didn’t just push updates blindly — they actually listened to our feedback, took our problems seriously, and worked hard to improve and stabilize the plugin step by step. You can really feel that they care about their users and about the long-term quality of the project. I’m now confident again recommending BackWPup for reliable backups, and I want to sincerely thank the whole team for the work they’ve done and for listening to us.
benoitfouc
December 10, 2025
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1 reply
Even the free version is well-supported
when I was having issues setting up this plugin, their support team was a great help and advised me on how to escalate the issue with my hosting provider. Thanks to their assistance, my hosting provider fixed the issue and the plugin is now working. Thanks, backWPup! Aside from that, it’s really easy to use, with a simple interface and settings that are easy to understand. The free version has all the functionality I need for a small website. I’m very happy with this plugin.
rjj1
January 9, 2026
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1 reply
nice ux, simple customisation
i have been using backwpup for many years and have always loved its easy handling. there were some quirks in the beginning after the relaunch but they seem to be mastered now. when i had some issues, support was always fast, friendly and constructive.
pigsound
December 23, 2025
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1 reply
BackWPup IS BACK!
I’ve been using BackWPup for many years now, and it has always been one of my essential WordPress plugins. I’ll be honest: the transition to version 5 was difficult, and I did experience some issues at that time. But I’m really happy to say that today, the plugin is once again fully stable and working perfectly in my setups. What impresses me the most is how the support team handled this whole period. They didn’t just push updates blindly — they actually listened to our feedback, took our problems seriously, and worked hard to improve and stabilize the plugin step by step. You can really feel that they care about their users and about the long-term quality of the project. I’m now confident again recommending BackWPup for reliable backups, and I want to sincerely thank the whole team for the work they’ve done and for listening to us.
benoitfouc
December 10, 2025
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1 reply
It doesn’t work
I stopped using the plugin due to the issues with a previous update, since those issues have been sorted, I reactivated it and updated it, and I really wish I didn’t. What happened to it? The old plugin was way better. This version gives absolutely no feedback whether anything is happening or not. Since my old backup jobs are in limbo somewhere, I tried to create a new backup job using FTP. I put in the FTP details and hit Test and Continue. Is there supposed to be something to show me if the connection is working or not? or do I just have to guess?So, to test the connection in a more practical way, I ran the backup.. did the backup fail, did it run.. I don’t know, because there is absolutely no feedback from the plugin to tell me.I had this plugin on about 50 clients websites, and it used to be an amazing plugin to work with, particularly for triggering backups remotely from my custom WordPress management system that I built. I am now installing Updraft on all sites and using that instead. If you guys do happen to revert your plugin back to the way it was, I would not hesitate to use it again, and install it on all my clients site, some of which had their own paid licenses.
stapolin
December 3, 2025
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1 reply
funkioniert nicht
Das Erstellen geht einfach und schnell.Es wieder hochzuladen nicht. Word wieder gelöscht.
makigo
November 9, 2025
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1 reply
You have ruined a brilliant plugin
What have you done? You’ve ruined what was a brilliant plugin.There is now a horrible wizard and despite all my attempts I just cannot get it work.I implore you to revert to how it worked originally otherwise you will get more appalling reviews.
rwassell
November 5, 2025
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3 replies
