Contact Form 7 Multi-Step Forms

This message usually means step-tracking data is missing. Check these first:

1. Caching is blocking cookies. Exclude cookies named cf7* from cache behavior.
2. Form step URLs do not match protocol/domain. Every step must use the same domain and protocol. For example, if your first page uses https like https://webheadcoder.com, your second page cannot use http:// or a subdomain of that.
3. The first form is missing first_step in its multistep tag, for example:
   [multistep multistep-123 first_step “/your-next-url/”]

If the page reloads on submit instead of using AJAX, Contact Form 7 JavaScript is not running correctly or the REST API is disabled.

Use Contact Form 7’s troubleshooting guide:
https://contactform7.com/why-isnt-my-ajax-contact-form-working-correctly/

[multiform “your-name”]
Use the multiform tag to display values captured on earlier steps. Replace your-name with your field name.

multiform is for the Form tab only.

For email content in the Mail tab, use standard CF7 mail-tags such as [your-name], not [multiform "your-name"].

Also confirm the last step includes the multistep tag.

Yes. Enable “Send Email” in the tag generator, or add send_email directly in the tag:
[multistep multistep-123 first_step send_email “/your-next-url/”]

Start with these checks:

• Confirm every step includes a multistep tag.
• Look for JavaScript errors from other plugins or themes that may block CF7 scripts.
• Temporarily deactivate other plugins and test again to isolate conflicts.

multistep is a hidden field and intentionally adds minimal spacing. If another element is placed immediately after it, that element may appear hidden.

To avoid this, insert multistep at the end of the form or add a line break after the tag.

Use the “Skip Save” option, or add skip_save in your multistep tag:
[multistep multistep-123 skip_save “/your-next-url/”]

Unchecked checkboxes are not submitted, so the final step may not know that field exists.

Add a hidden field with the same name on the last step, for example:
[hidden field-name]

This ensures the final step submits either the saved value or a blank value.