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/ Plugin Category

/ Support & Help Desk

/ Customer Feedback & Surveys

/ Was This Helpful?

Was This Helpful?

By YellowPencil

Support & Help Desk / Customer Feedback & Surveys

Was This Helpful? Review - In-Depth Analysis

Get feedback on your articles with this simple plugin. It helps you understand if your content is helpful to visitors. Improve user experience based on real-time feedback.

Performance Overview

WPS Score

6.71/10

User Rating

4.7/5 (based on 14+ reviews)

Active Installations

1,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

1 / 10 (Very Low Risk) It is calculated using the weighted average of all versions.

What It Does

This plugin allows you to receive feedback on your articles. It helps you determine if the information you provide is helpful to your visitors. By understanding user feedback, you can enhance the overall user experience.

The plugin features a lightweight and simple workflow, making it easy to implement. It includes an Ajax rating system, ensuring that feedback is collected seamlessly without page reloads. The user interface is designed to be straightforward, allowing users to provide their input effortlessly.

Comparing to Alternatives

When evaluating 'Was This Helpful?' against similar plugins, it stands out for its simplicity and focused functionality.

Top alternatives

Was This Helpful?

Strengths

Easy to install and configure with minimal setup.
Lightweight and does not impact site performance significantly.
Provides straightforward feedback options for users.

Weaknesses

Limited customization options for feedback prompts.
Lacks advanced analytics or reporting features.
No integration with third-party tools or services.

User Sentiment Analysis

User feedback on 'Was This Helpful?' highlights its ease of use but notes some limitations.

Positive highlights

Simple and intuitive interface appreciated by users.
Effective for gathering basic user feedback.
Minimal impact on website speed noted by several users.

Common complaints

Desire for more customization in feedback questions.
Requests for detailed analytics and reporting.
Some users want integration with email or CRM systems.

Weaknesses

Limited feature set compared to more comprehensive feedback plugins.
No premium support or advanced options available.

Who Should Use This?

Best for

This plugin is ideal for website owners seeking a straightforward, no-frills solution to collect basic user feedback on articles or pages.

Not ideal for

It is not suitable for users who require detailed analytics, extensive customization, or integration with other marketing tools.

Pricing & Value

Free version includes

The free version offers essential feedback collection features without any cost, making it accessible for all users.

Final Verdict

'Was This Helpful?' is a simple and effective plugin for collecting basic user feedback, perfect for those who want a lightweight and easy-to-use tool.

However, users seeking advanced features or integrations may find it lacking and should consider alternative solutions.

Other Notable Features

Here are a few other notable features of this free Was This Helpful? plugin.

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Feedback

check-fill

Helpful

check-fill

Ux

Screenshots

Contributors and developers

“Was This Helpful?” is open source software. The following people have contributed to this plugin.

Free Version

WPS

Exclamation-Image

6.71

Average

Ratings

4.7 out of 5 | 14

History-Image

Version

1.0.2

Last updated

2 months ago

Active installations

1,000+

WordPress version

7.0.2 or higher

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PHP version

or higher

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Languages

0

Category

Support & Help Desk

Customer Feedback & Surveys

Tags

Feedback,Helpful,Ux

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