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/ ParcelWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce

ParcelWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce

By CWILL Order Tracking Development Team

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

ParcelWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce Review - In-Depth Analysis

ParcelWILL is a powerful WooCommerce order tracking plugin that enhances customer satisfaction. It offers shipment tracking, delivery notifications, and a branded tracking page.

Performance Overview

WPS Score

6.84/10

User Rating

4.9/5 (based on 538+ reviews)

Active Installations

7,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

7.2 / 10 (High Risk) It is calculated using the weighted average of all versions.

What It Does

ParcelWILL, formerly known as ParcelPanel, is designed to improve the post-purchase experience for WooCommerce merchants. It allows customers to track their orders effortlessly, reducing support tickets related to order inquiries.

The plugin offers a free plan that includes tracking for up to 20 orders per month and access to over 1,500 carriers worldwide. With real-time synchronization and a customizable tracking page, it enhances customer engagement and satisfaction.

ParcelWILL is fully GDPR compliant, ensuring that customer data is handled responsibly. The plugin integrates seamlessly with various shipping and email marketing services, providing a comprehensive solution for order tracking and management.

Comparing to Alternatives

ParcelWILL offers robust shipment tracking features for WooCommerce, standing out among several notable alternatives in the market.

Top alternatives

Strengths

Excellent and responsive customer support praised by multiple users
User-friendly interface with easy setup and clean design
Fast issue resolution and helpful live chat support
Special options tailored for dropshipping stores
High overall user satisfaction with a 4.9 rating out of 5

Weaknesses

Has had serious security vulnerabilities in the past requiring urgent fixes
Security risk score is relatively high at 7.2 out of 10
Some users might be concerned about past SQL injection and XSS issues
Potentially higher risk compared to alternatives with cleaner security records

User Sentiment Analysis

With a near-perfect 4.9 out of 5 rating from 535 reviews, user feedback is overwhelmingly positive, highlighting excellent support and ease of use.

Positive highlights

"Fantastic experience with top-notch customer care" – bartwiggers
"Fast and professional support!" – linkspark
"Very kind and useful service with quick problem resolution" – maestroluca
"Excellent plugin and even better support!" – raulman
"The plugin is great! The service and support are even better!" – fumotpro1

Common complaints

Weaknesses

Past security vulnerabilities including SQL injection and reflected XSS
Security risk score indicates moderate risk history
No current major complaints but security history may concern some users

Who Should Use This?

Best for

Merchants using WooCommerce who want a reliable, user-friendly shipment tracking plugin with excellent customer support and are comfortable applying updates promptly to maintain security.

Not ideal for

Users who prioritize plugins with a spotless security record or those unwilling to manage security updates actively may want to consider alternatives with fewer past vulnerabilities.

Pricing & Value

Free version includes

The free version provides essential shipment tracking features suitable for most WooCommerce stores, including order tracking and basic support.

Pro version

The premium version offers advanced tracking options, increased tracking quotas, priority customer support, and special features tailored for dropshipping stores.

Final Verdict

ParcelWILL is a highly rated WooCommerce shipment tracking plugin praised for its excellent customer support, ease of use, and useful features, making it a strong choice for store owners seeking reliable order tracking solutions. Its active support team and user-friendly interface contribute significantly to its popularity.

However, the plugin has a history of serious security vulnerabilities, which have been addressed in updates. Users should ensure they keep the plugin updated to mitigate risks. Those sensitive to security concerns might consider alternatives with cleaner security records. Overall, ParcelWILL offers great value, especially for those who prioritize support and functionality.

Other Notable Features

Here are a few other notable features of this free ParcelWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce plugin.

Order Tracking

Shipment Tracking

WooCommerce Shipment Tracking

Screenshots

FAQ

ParcelWILL (formerly ParcelPanel) syncs your order data from the Orders section of your WooCommerce admin.
Once an order is placed, it’s automatically synced to the ParcelWILL (formerly ParcelPanel) Shipments tab without a tracking number.
When you manually add a tracking number and select the correct courier, it’s synced to ParcelWILL (formerly ParcelPanel).
Our smart system automatically retrieves tracking details from the courier’s official website.
The tracking details are then displayed on the tracking page for easy access.

Contributors and developers

“ParcelWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce” is open source software. The following people have contributed to this plugin.