TrackShip for WooCommerce

Not at all. When you fulfill an order, the shipping information is sent to TrackShip and it does all the heavy-lifting for you, we check the status of the shipment with the shipping provider every few hours and we update your store whenever there is an update in the status, and it does not impact your load time in any way.

Absolutely not! You can easily connect your store with TrackShip in a few simple steps and start enjoying a branded tracking experience in less than 10 minutes..

The trigger to auto-track shipments by TrackShip is to add tracking to the order and change the order status from Processing to Shipped (Completed). TrackShip will not automatically track orders that were Shipped before you connected your store.
You can trigger these orders to TrackShip by using the Get Shipment Status option on the WooCommerce orders admin in the bulk actions menu.

These messages are from before you connected your store, TrackShip auto-track shipments when you change the order status from Processing to Shipped (Completed).
TrackShip will not automatically track orders that were shipped when you had a connection issue.
You can trigger these orders to TrackShip by using the Get Shipment Status option on the WooCommerce orders admin in the bulk actions menu.

TrackShip checks the shipment status with the shipping providers APIs every 2-4 hours. We check for updates more often once the package is in the “unknown” status, until the first tracking event is received from the providers API and when the shipment is out for delivery.

TrackShip supports 950+ shipping providers around the globe ,if you can find your carrier on our supported shipping providers list, you can suggest a shipping provider here

Yes, TrackShip adds a Shipment Status column on your orders admin and displays the shipment tracking status, last update date, and the Est Delivery Date for every order that you shipped after connecting your store.

It doesn’t. When a shipment tracker is not supported by TrackShip or returned Unknown the Shipment tracker isn’t counted in your trackers balance.

Yes, When you sign up for your TrackShip account, you’ll get a 15-day free trial with up to 100 shipments and access to all premium features. Once your trial ends, you can sign up for a paid subscription in order to continue tracking shipments.

No. You can fully test out TrackShip and all the features with the free trial Trackers without adding a credit card. It is completely up to you if you would like to carry on using TrackShip after your trial has ended.