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Zendesk Chat

By zendesk_official

Description

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.

Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.

With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.

Key Features include a mobile optimized chat widget, proactive chat triggers for engagement, and an analytics dashboard to monitor visitor flow and usage patterns.

Zendesk Chat is the most popular live chat provider in the world, loved by over 150,000 businesses. It offers a simple and customizable chat widget, a user-friendly dashboard, and 24-hour live chat support in over 40 languages.

After enabling the plugin, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.

Other Notable Features

Here are a few other notable features of this free Zendesk Chat plugin.

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chat
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customer support
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live chat

Screenshots

FAQ

Not at all! Zendesk Chat is a hosted livechat service. Simply configure the plugin and you’re done!

Contributors and developers

“Zendesk Chat” is open source software. The following people have contributed to this plugin.

WPS
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6.74

Average

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Ratings

4 out of 5 | 27
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Version

1.4.18
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Last updated

5 years ago
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Active installations

10,000+
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WordPress version

5.5.18 or higher
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PHP version

or higher
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Languages

6

Tags

Chat,Chat Online,Contact Plugin,Contact Us,Customer Support