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Goftino

By goftino

Communication & Messaging / Transactional Email

Reviewed by Abdul Hameid

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Goftino Review - In-Depth Analysis

Goftino is an online chat service for WordPress users. It offers a widget for easy integration and communication. Users must register on Goftino to use the service.

Performance Overview

WPS Score

6.69/10

User Rating

3.7/5 (based on 6+ reviews)

Active Installations

10,000+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Goftino is an online chat service designed for web users, providing a seamless communication experience. The plugin allows WordPress users to integrate a chat widget into their sites easily.

To utilize this plugin, you need to register at goftino.com and enter your unique goftinoID on the plugin settings page. This ensures that you can connect with your customers effectively.

For more information on setup and features, please visit the help section on the Goftino website.

Comparing to Alternatives

Goftino currently has no close direct alternatives in its category, making it a unique option for users seeking its specific features.

Top alternatives

Strengths

Lightweight and does not consume much hosting resources
Simple and straightforward chat system
Positive user feedback on recent updates
Suitable for e-commerce and service websites
Good loading speed

Weaknesses

No official mobile app for chat management
Lacks integration with Telegram in the free version
Sudden changes in feature availability without user notification
Limited features in the free version

User Sentiment Analysis

With a mixed rating of 3.7 out of 5 and a significant portion of 5-star reviews, users appreciate the plugin's functionality and updates, though a notable minority express dissatisfaction.

Positive highlights

'usefull' - goftino
'Best and eagerly awaiting new features' - mose77
'Good chat system after recent update' - samantor
'Satisfactory and lightweight' - homan

Common complaints

Sudden removal of free Telegram bot integration without prior notice
Free version lacks essential features like app and Telegram connection
Difficulty in managing messages without Telegram integration
Developers perceived as unresponsive and irresponsible

Weaknesses

Security vulnerability fixed only in version 1.7
Limited functionality in free version
No mobile app for easier message management

Who Should Use This?

Best for

Users who want a lightweight and simple online chat plugin for their WordPress site and can manage without Telegram integration or mobile app support.

Not ideal for

Users who rely heavily on Telegram integration for customer support or expect consistent communication from developers regarding feature changes and updates.

Pricing & Value

Free version includes

The free version offers basic online chat functionality with no Telegram integration or mobile app support.

Final Verdict

Goftino offers a lightweight and straightforward chat solution with positive feedback on its recent updates and performance. However, its lack of a mobile app and sudden removal of free Telegram integration have caused dissatisfaction among some users. The plugin also had a medium-level security vulnerability that has been addressed in the latest update.

While it stands alone without direct alternatives, potential users should weigh the benefits of its simplicity against the limitations and past communication issues. Those needing robust Telegram integration or guaranteed developer support might consider other options, but for basic chat needs, Goftino remains a viable choice.