Good concept, terrible plugin and support
Unfortunately, after many years of using it and paying for the Pro license. I am forced to uninstall it and change solution. Mainly because of the terrible customer service. They respond to tickets within 72 hours, and this means that if you need to resolve a solution, it can take up to several dozen days. A prehistoric method. The second reason is because the plugin is full of bugs and many functions do not work.
Quirky but does the job
I started out giving them 1 star because there are so many buggy things with this plugin, but decided come back and give them a better rating after working through what I now call quirks. All total I submitted about 40 tech support requests. I can’t say they fixed anything I found to be wrong, but I was able to find workarounds and a very few were just the result of me just needing some instruction. Workarounds involved having to change their default setup because it made for poor usability for the user. Other quirky problems required me closing out and reopening the quote to get it to behave better and refresh its data. Most of the quirkiness is just what the admin sees in the backend that the customer never does. Once I learned it may look incorrect to me (that’s what generated so many support requests) but that it’s correct for the customer, I became more accepting of its flaws. So while I don’t like the quirkiness, I love the app. I couldn’t find any other one out there that had the features I needed. Can it be better? Absolutely. But for getting the job done, it’s great. That’s what matters. Features I need and it provided:Ability to custom quote the shipping feeAbility to add custom fields to the formTie form fields into Woocommerce contact fieldsAbility to add my own line items with custom labels to add or subtract cost such as the credit card feeAbility to send a PDF quote and customize the PDF with my own messaging If it wasn’t so quirky I’d give it 5 stars for features..
katandmouse
September 19, 2025
|
1 reply
Free version is useless.
The free version is useless. It just adds a button on the product page and emails you. 🙂 That’s it :))))
Too many bugs
Back again to remove another star. I’m at the point now that I can’t recommend this at all. The final straw is when the customer clicked the accept link on the quote we sent them, the shipping fee got removed during checkout. This was a fixed fee we added and was not dynamically added by connecting to a shipping service. The customer changed their billing address when they checked out. That’s it. Before this, all the quirks (bugs) we had to work with were on our end and I learned how to work around them. Because this happened on the customer side, we have no control. Because of this, we can’t use it as it was intended. We are only using it to collect quotes online now. Then we take it to stripe and create a quote in stripe. Obviously, I’m looking for a different solution now. From my experience in working with them, it seems that they have not spent enough time bug testing their API connections to Woocommerce. Then when something doens’t work, they always blame it on Woo. When I turn off their plugin, woo works fine. As it stands now, I can’t recommend it. ________________________________________________I started out giving them 1 star because there are so many buggy things with this plugin, but decided come back and give them a better rating after working through what I now call quirks. All total I submitted about 40 tech support requests. I can’t say they fixed anything I found to be wrong, but I was able to find workarounds and some (very few) were just the result of me needing some instruction because it wasn’t intuitive. Workarounds involved having to change their default setup because it made for poor usability for the user. Most of the quirkiness is just what the admin sees in the backend that the customer never does. Once I learned it may look incorrect to me (that’s what generated so many support requests) but that it’s correct for the customer, I became more accepting of its flaws. The biggest problem I have now is it doesn’t work with Woocommerce’s tax plugin which is the only way we get proper sales tax in Woocommerce now. This RFQ plugin still depends on standard rates being manually added in Woo’s tax settings. With literally hundreds of tax rates for California, no one does that. Woo has a slick way of doing that now and this RFQ plugin is behind the times.So while I don’t like the quirkiness, I love the app. I couldn’t find any other one out there that had the features I needed. Can it be better? Absolutely. But for getting the job done, it’s great – as long as you know how to work around the quirks. Features I need and it provided:• Ability to custom quote the shipping fee • Ability to add custom fields to the form • Tie form fields into Woocommerce contact fields • Ability to add my own line items with custom labels to add or subtract cost such as the credit card fee (because it’s sales tax ability is flawed, at least I can add it manually this way after googling what the right rate and fee should be)• Ability to send a PDF quote and customize the PDF with my own messaging. If it wasn’t so quirky, I’d give it 5 stars for features. I just removed 1 star because of the sales tax problem that just came up.
Çok başarılı
Emeği geçen herkese teşekkürler.
manipulate email notification table product price
Hi. So I was trying to hide all the prices for the client and then in the notification after sending the quote, the email have the prices. I have tried to edit the yith-woocommerce-request-a-quote-premium/templates/emails/request-quote-table.php. Iv done like we do in woocommerce. Putting the folder in the theme section and from there manipulate the content. But nothing works. Only editing the plugin it self, deleting the last part of the code. But in future updates we will have the same problem. Can you confirm that we should be able to manipulate the template files like in woocommerce? If not the name templates folder is just leading us to the wrong place. Or its a bug that should be fixed? I will change my rating if you can fix that. Thanks
Çok başarılı
Emeği geçen herkese teşekkürler.
Excellent plugin for quotes
YITH Request a Quote for WooCommerce is exactly what I was looking for. It allows me to hide prices and give my customers the option to request a personalized quote in a professional way. The plugin is easy to configure, works smoothly, and integrates perfectly with my store. Highly recommended for businesses that don’t want to show prices publicly but still want to collect customer requests.
Quirky but does the job
I started out giving them 1 star because there are so many buggy things with this plugin, but decided come back and give them a better rating after working through what I now call quirks. All total I submitted about 40 tech support requests. I can’t say they fixed anything I found to be wrong, but I was able to find workarounds and a very few were just the result of me just needing some instruction. Workarounds involved having to change their default setup because it made for poor usability for the user. Other quirky problems required me closing out and reopening the quote to get it to behave better and refresh its data. Most of the quirkiness is just what the admin sees in the backend that the customer never does. Once I learned it may look incorrect to me (that’s what generated so many support requests) but that it’s correct for the customer, I became more accepting of its flaws. So while I don’t like the quirkiness, I love the app. I couldn’t find any other one out there that had the features I needed. Can it be better? Absolutely. But for getting the job done, it’s great. That’s what matters. Features I need and it provided:Ability to custom quote the shipping feeAbility to add custom fields to the formTie form fields into Woocommerce contact fieldsAbility to add my own line items with custom labels to add or subtract cost such as the credit card feeAbility to send a PDF quote and customize the PDF with my own messaging If it wasn’t so quirky I’d give it 5 stars for features..
katandmouse
September 19, 2025
|
1 reply
Too many bugs
Back again to remove another star. I’m at the point now that I can’t recommend this at all. The final straw is when the customer clicked the accept link on the quote we sent them, the shipping fee got removed during checkout. This was a fixed fee we added and was not dynamically added by connecting to a shipping service. The customer changed their billing address when they checked out. That’s it. Before this, all the quirks (bugs) we had to work with were on our end and I learned how to work around them. Because this happened on the customer side, we have no control. Because of this, we can’t use it as it was intended. We are only using it to collect quotes online now. Then we take it to stripe and create a quote in stripe. Obviously, I’m looking for a different solution now. From my experience in working with them, it seems that they have not spent enough time bug testing their API connections to Woocommerce. Then when something doens’t work, they always blame it on Woo. When I turn off their plugin, woo works fine. As it stands now, I can’t recommend it. ________________________________________________I started out giving them 1 star because there are so many buggy things with this plugin, but decided come back and give them a better rating after working through what I now call quirks. All total I submitted about 40 tech support requests. I can’t say they fixed anything I found to be wrong, but I was able to find workarounds and some (very few) were just the result of me needing some instruction because it wasn’t intuitive. Workarounds involved having to change their default setup because it made for poor usability for the user. Most of the quirkiness is just what the admin sees in the backend that the customer never does. Once I learned it may look incorrect to me (that’s what generated so many support requests) but that it’s correct for the customer, I became more accepting of its flaws. The biggest problem I have now is it doesn’t work with Woocommerce’s tax plugin which is the only way we get proper sales tax in Woocommerce now. This RFQ plugin still depends on standard rates being manually added in Woo’s tax settings. With literally hundreds of tax rates for California, no one does that. Woo has a slick way of doing that now and this RFQ plugin is behind the times.So while I don’t like the quirkiness, I love the app. I couldn’t find any other one out there that had the features I needed. Can it be better? Absolutely. But for getting the job done, it’s great – as long as you know how to work around the quirks. Features I need and it provided:• Ability to custom quote the shipping fee • Ability to add custom fields to the form • Tie form fields into Woocommerce contact fields • Ability to add my own line items with custom labels to add or subtract cost such as the credit card fee (because it’s sales tax ability is flawed, at least I can add it manually this way after googling what the right rate and fee should be)• Ability to send a PDF quote and customize the PDF with my own messaging. If it wasn’t so quirky, I’d give it 5 stars for features. I just removed 1 star because of the sales tax problem that just came up.
Good concept, terrible plugin and support
Unfortunately, after many years of using it and paying for the Pro license. I am forced to uninstall it and change solution. Mainly because of the terrible customer service. They respond to tickets within 72 hours, and this means that if you need to resolve a solution, it can take up to several dozen days. A prehistoric method. The second reason is because the plugin is full of bugs and many functions do not work.
Free version is useless.
The free version is useless. It just adds a button on the product page and emails you. 🙂 That’s it :))))
