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WSMS (formerly WP SMS) – SMS & MMS Notifications with OTP and 2FA for WooCommerce

By VeronaLabs

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

WSMS (formerly WP SMS) – SMS & MMS Notifications with OTP and 2FA for WooCommerce Review - In-Depth Analysis

Send SMS/MMS notifications, OTP & 2FA messages, and WooCommerce updates with support for multiple gateways and plugin integrations.

Performance Overview

WPS Score

6.85/10

User Rating

4.1/5 (based on 107+ reviews)

Active Installations

7,000+

Update Frequency

Outstanding It is calculated using the weighted average of same category plugins.

Security Score

6.13 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

WSMS lets you send SMS/MMS notifications, one-time passwords (OTP), and two-factor authentication (2FA) messages straight from WordPress. It supports a wide range of SMS gateways and integrates with popular e-commerce and form builder plugins.

Use WSMS to keep customers updated on WooCommerce orders, collect subscribers with SMS newsletter forms, secure logins with OTP & 2FA, alert admins about new users, logins, or updates, and run marketing campaigns with scheduled or bulk SMS.

Unlock additional features with All-in-One — the plan that gives you access to all premium add-ons in one package. With All-in-One you get secure login & registration with OTP & 2FA, scheduled & recurring SMS/MMS, two-way SMS inbox, enhanced e-commerce features, membership platform integrations, advanced form builder SMS capabilities, marketing automation integrations, booking system compatibility, URL shortening service integration, and all future add-ons included.

Comparing to Alternatives

WSMS (formerly WP SMS) stands alone in its category with no close direct alternatives available, making it a unique choice for SMS and MMS notifications with OTP and 2FA for WooCommerce.

Top alternatives

Strengths

Supports SMS and MMS notifications with OTP and 2FA integration for WooCommerce.
Includes a pro version with advanced features and premium support.
Highly rated by a majority of users for its functionality and support.
Regular updates addressing security vulnerabilities.
Offers integration with multiple SMS gateways including Twilio (with pro version).

Weaknesses

No close direct alternatives to compare feature-for-feature.
Some users report limitations with OTP login design and phone number update flow.
Free version has limited support for popular SMS gateways like Twilio.
Security history includes multiple medium to high severity vulnerabilities, though fixed in recent updates.

User Sentiment Analysis

With a 4.1 out of 5 rating from 107 reviews, most users appreciate the plugin's functionality and support, though about 18% of ratings are 1-star, highlighting some significant issues.

Positive highlights

'Top notch support' praised by snowbird2012 for quick and effective assistance.
kieranhyphen commended the plugin and customer service as 'Great Plugin + Amazing Customer Service'.
sjacob7266 highlighted the plugin's usefulness and excellent support, especially with Twilio and Elementor forms.
robertstaddon noted satisfaction with the Pro version and responsive support for feature requests.
Hari appreciated the refund process and support despite OTP login design limitations.

Common complaints

Free version's claims about SMS-based 2FA support are misleading, especially for common gateways like Twilio.

Weaknesses

OTP login flow lacks mechanism to prompt users to add or update phone numbers after login, breaking usability.
Free version does not fully support popular SMS gateways, limiting functionality without pro upgrade.
Security vulnerabilities have been present historically, requiring users to update promptly.
Some users experienced issues with WhatsApp Business Cloud API OTP functionality.

Who Should Use This?

Best for

Users needing a comprehensive SMS and MMS notification system with OTP and 2FA for WooCommerce, especially those willing to invest in the pro version for full gateway support and premium features.

Not ideal for

Users seeking a fully free solution with broad SMS gateway support or those concerned about past security vulnerabilities and requiring flawless OTP login flows without additional customization.

Pricing & Value

Free version includes

The free version offers basic SMS and MMS notification features but has limited support for popular SMS gateways like Twilio and lacks full OTP 2FA functionality.

Pro version

The pro version provides advanced features including full support for popular SMS gateways such as Twilio, enhanced OTP and 2FA capabilities, and premium customer support.

Final Verdict

WSMS (formerly WP SMS) is a robust plugin offering valuable SMS and MMS notification features with OTP and 2FA integration for WooCommerce. It enjoys strong user support and a majority of positive reviews, especially praising its customer service and pro version capabilities. However, users should be aware of its past security vulnerabilities, which have been addressed in recent updates, and the limitations of the free version regarding SMS gateway support.

While it lacks direct alternatives, potential users must consider the plugin's OTP login design limitations and the need for the pro version to fully utilize popular SMS gateways. Overall, WSMS is a solid choice for those seeking comprehensive SMS notification solutions with reliable support, provided they stay current with updates and are prepared for some learning curve in OTP management.

Other Notable Features

Here are a few other notable features of this free WSMS (formerly WP SMS) – SMS & MMS Notifications with OTP and 2FA for WooCommerce plugin.

SMS notifications

MMS notifications

WooCommerce SMS

Screenshots

FAQ

Any WordPress site that wants to enhance communication with users, customers, or subscribers via SMS. Perfect for businesses, bloggers, and e-commerce stores.

Contributors and developers

“WSMS (formerly WP SMS) – SMS & MMS Notifications with OTP and 2FA for WooCommerce” is open source software. The following people have contributed to this plugin.