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Export and Import Users and Customers

By WebToffee

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Export and Import Users and Customers Review - In-Depth Analysis

Easily import and export WordPress users and WooCommerce customers using CSV files. Migrate your data seamlessly without any loss.

Performance Overview

WPS Score

7.13/10

User Rating

4.8/5 (based on 442+ reviews)

Active Installations

60,000+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

7.03 / 10 (High Risk) It is calculated using the weighted average of all versions.

What It Does

This plugin allows you to import and export WordPress users and WooCommerce customers using CSV files. It is designed for hassle-free migration of user data without any loss.

The plugin is highly rated and enables you to transfer users between websites or back up customer data efficiently. You can import or export user/customer data based on various filters such as user roles and email addresses.

Key features include batch processing, retaining user passwords, and field mapping during the import process. It supports exporting guest users and allows for bulk data modification.

This plugin is compatible with the latest versions of WordPress and WooCommerce, ensuring a smooth user experience. For more advanced features, consider upgrading to the premium version.

Comparing to Alternatives

This plugin has no close direct alternative in its category, making it a unique choice for exporting and importing users and customers in WooCommerce environments.

Top alternatives

Strengths

Handles large databases efficiently, as noted by users with 25k+ users.
Facilitates seamless migration and synchronization of WooCommerce data including customers, products, and orders.
User-friendly interface that is easy to understand and use.
Includes tools to resolve conflicts such as order ID clashes during migration.
Supports both basic and advanced user data export and import tasks.

Weaknesses

No close direct alternatives to compare feature-by-feature.
Some users report issues with CSV file compatibility, especially with semicolon separators.
Email validation during import can reject valid emails without clear explanation.
Admin notification system includes intrusive banner ads for other plugins by the developer.

User Sentiment Analysis

With a high overall rating of 4.8 out of 5 from 441 users, the plugin is widely praised for its reliability and ease of use, though a small minority report issues.

Positive highlights

"Huge time saver, and worked great" — lukebryant
"Worked flawlessly on a huge database of ~25k users" — Omar AlDabbas
"Easy to use and understand for exporting basic user info" — Li-An
"Seamless migration of users and WooCommerce data" — softwarereview
"Reliable and familiar, worked well on multiple projects" — Shannon Zaragoza

Common complaints

Abuses admin notification system with large banner ads for other plugins by the developer.
Rejects about 10% of valid emails during import with no option to override.
Does not work with basic CSV files using semicolon as separator.

Weaknesses

Occasional issues with CSV file format compatibility.
Email import validation can be overly strict and inflexible.
Intrusive advertising within the admin interface.

Who Should Use This?

Best for

Users and WooCommerce store owners who need a reliable and efficient tool to export and import large numbers of users and customers, especially for site migrations and data synchronization.

Not ideal for

Those who require flawless CSV compatibility with all separators or who are sensitive to intrusive admin notifications and ads may find this plugin less suitable.

Pricing & Value

Free version includes

The free version offers robust functionality for exporting and importing users and customers, sufficient for most basic to intermediate needs.

Pro version (69 - 249 USD / year)

Premium features typically include advanced filtering, deeper customization options, and enhanced support for complex migration scenarios.

Final Verdict

Export and Import Users and Customers is a highly rated plugin praised for its ease of use and effectiveness in handling large user databases and WooCommerce data migrations. It stands out due to the lack of close alternatives, making it a go-to solution for many store owners.

However, users should be aware of some drawbacks including occasional CSV compatibility issues, strict email validation, and intrusive admin notifications. Additionally, the plugin has a history of security vulnerabilities that have been addressed in recent updates, so keeping it up to date is essential.