Bugs make it unusuable
It looks good at first, but you can’t actually use it. The entire permissions structure is bugged. Owner does nothing. Client does nothing. You can’t easily just assign people to be part of a project, and you can’t let anyone do anything without letting them do everything (full admin of the plugin settings and edit all projects). So unfortunately it’s entirely useless because it’s not functional for more than one person who is also the admin. Further, it is clear that even if the permissions weren’t totally broken, you can’t really use it in a practical sense without buying a plugin to allow front end edits. However, you can’t buy just that plugin, you have to buy a whole package. Yearly. So turns out there is no such thing as free, it’s a teaser at best, but given the bugs and apparent lack of support, this is a complete waste of time. Bummer, it LOOKS great, but they put a lot of time into making something useless and apparently abandoned it.
Complete waste of Time!
Tried to get this product working for going on two weeks now and absolute silence from support channel. I did get a couple of responses in 48 hour cycles where I was asked to provide login to the site so they could trouble shoot but I monitor the logins and they didn’t bother. Unfortunate, but it seems this is one of those half baked products with NO support. I am trying to get a refund as the product doesnt work and support will not assist, but that also seems to be falling on deaf ears. BEWARE: there is a banner offering 50% discount with a count down timer, but this is a nasty marketing ploy as the counter just resets and the discounted price appears to be the actual price. This type of dishonesty should be a clear indication of the integrity of the person/s behind this plugin. steer clear.
Between incredible promise & reality
The potential is incredible. However, as noted, permissions don’t work. Additionally, as someone who has used WordPress for over 15 years, I expect to be able to delete at the table level. I can’t. Unless everyone is out of the system, I can’t delete tasks from a project. I need more reporting so I want to upgrade but 2 days have passed without a word….. Deeply troubling. I don’t know what “fast support” means, but I am not seeing it. Just an automated response from Zen Desk. I may have to delete it and go another route….
Complete waste of Time!
Tried to get this product working for going on two weeks now and absolute silence from support channel. I did get a couple of responses in 48 hour cycles where I was asked to provide login to the site so they could trouble shoot but I monitor the logins and they didn’t bother. Unfortunate, but it seems this is one of those half baked products with NO support. I am trying to get a refund as the product doesnt work and support will not assist, but that also seems to be falling on deaf ears. BEWARE: there is a banner offering 50% discount with a count down timer, but this is a nasty marketing ploy as the counter just resets and the discounted price appears to be the actual price. This type of dishonesty should be a clear indication of the integrity of the person/s behind this plugin. steer clear.
Wonderful Product
This is a wonderful and straightforward product. It is easy to use and easily understood
Between incredible promise & reality
The potential is incredible. However, as noted, permissions don’t work. Additionally, as someone who has used WordPress for over 15 years, I expect to be able to delete at the table level. I can’t. Unless everyone is out of the system, I can’t delete tasks from a project. I need more reporting so I want to upgrade but 2 days have passed without a word….. Deeply troubling. I don’t know what “fast support” means, but I am not seeing it. Just an automated response from Zen Desk. I may have to delete it and go another route….
Wonderful Product
This is a wonderful and straightforward product. It is easy to use and easily understood
Complete waste of Time!
Tried to get this product working for going on two weeks now and absolute silence from support channel. I did get a couple of responses in 48 hour cycles where I was asked to provide login to the site so they could trouble shoot but I monitor the logins and they didn’t bother. Unfortunate, but it seems this is one of those half baked products with NO support. I am trying to get a refund as the product doesnt work and support will not assist, but that also seems to be falling on deaf ears. BEWARE: there is a banner offering 50% discount with a count down timer, but this is a nasty marketing ploy as the counter just resets and the discounted price appears to be the actual price. This type of dishonesty should be a clear indication of the integrity of the person/s behind this plugin. steer clear.
Between incredible promise & reality
The potential is incredible. However, as noted, permissions don’t work. Additionally, as someone who has used WordPress for over 15 years, I expect to be able to delete at the table level. I can’t. Unless everyone is out of the system, I can’t delete tasks from a project. I need more reporting so I want to upgrade but 2 days have passed without a word….. Deeply troubling. I don’t know what “fast support” means, but I am not seeing it. Just an automated response from Zen Desk. I may have to delete it and go another route….
Complete waste of Time!
Tried to get this product working for going on two weeks now and absolute silence from support channel. I did get a couple of responses in 48 hour cycles where I was asked to provide login to the site so they could trouble shoot but I monitor the logins and they didn’t bother. Unfortunate, but it seems this is one of those half baked products with NO support. I am trying to get a refund as the product doesnt work and support will not assist, but that also seems to be falling on deaf ears. BEWARE: there is a banner offering 50% discount with a count down timer, but this is a nasty marketing ploy as the counter just resets and the discounted price appears to be the actual price. This type of dishonesty should be a clear indication of the integrity of the person/s behind this plugin. steer clear.
Between incredible promise & reality
The potential is incredible. However, as noted, permissions don’t work. Additionally, as someone who has used WordPress for over 15 years, I expect to be able to delete at the table level. I can’t. Unless everyone is out of the system, I can’t delete tasks from a project. I need more reporting so I want to upgrade but 2 days have passed without a word….. Deeply troubling. I don’t know what “fast support” means, but I am not seeing it. Just an automated response from Zen Desk. I may have to delete it and go another route….
Bugs make it unusuable
It looks good at first, but you can’t actually use it. The entire permissions structure is bugged. Owner does nothing. Client does nothing. You can’t easily just assign people to be part of a project, and you can’t let anyone do anything without letting them do everything (full admin of the plugin settings and edit all projects). So unfortunately it’s entirely useless because it’s not functional for more than one person who is also the admin. Further, it is clear that even if the permissions weren’t totally broken, you can’t really use it in a practical sense without buying a plugin to allow front end edits. However, you can’t buy just that plugin, you have to buy a whole package. Yearly. So turns out there is no such thing as free, it’s a teaser at best, but given the bugs and apparent lack of support, this is a complete waste of time. Bummer, it LOOKS great, but they put a lot of time into making something useless and apparently abandoned it.
