Smart and Kind Support
Full disclosure: I have not gone live yet with SureDash, but I’ve set it up with content on Local, and the process was very easy. The interfaces are simple and clean for a DIYer. During the process, I spotted a minor issue—not a bug, but not a feature enhancement, either. I contacted Support, and I received an answer with a solution within 24 hours (if you are in the U.S., expect a next-day response). This is not the first time Support has helped me with one of their products. In all cases, they are kind, helpful, and clear in their communication. Is SureDash perfect? This is still a young product, and I’m committed to it and the team behind it. Their focus seems to be on simplicity in the early going, and that has made my learning curve easy to navigate.
Four stars — great product with real potential to be something special
I’ve been using SureDash since it launched, initially as a beta tester, and I can say with confidence that this team builds software worth paying attention to. For my use case — running an online guitar academy with courses, resources, and ongoing student communication — SureDash solved something I couldn’t find elsewhere: a platform that looks genuinely good out of the box, without needing custom CSS to make it presentable, and that combines courses, discussion spaces, and access control in a way that actually works together. The SureMembers integration is seamless. The feature that has changed my workflow most is the MCP integration with Claude. I can post updates and lesson notes to my students without ever opening the site. For a one-person operation, that kind of automation is a genuine gamechanger. A few things I’d love to see: Per-user resource sharing. You can already share a post with a single user — I asked for that, and they built it. But for resources like PDFs and MP3s, sharing is currently limited to access groups. For coaching, being able to share a file with one specific person is important. The functionality feels close — it just isn’t there yet for resources. Search and categorisation. With hundreds of videos and growing, discoverability is becoming a real issue. Either native categories and tags, or an ACF integration, would go a long way. Video messaging. The ability to record and post a video directly in a comment or post would be huge for coaching workflows. A special integration with PrestoPlayer and Bunny CDN might work here. Plugin integration clarity. Running SureDash alongside SureMembers and SureCart, there are moments where it’s genuinely unclear where to do certain things. Login is a good example — SureMembers has its own, SureDash creates another. When someone is running all three plugins, there should be clear guidance on how to handle login, page restriction, downloads, and access in a unified way. These products are stronger together, and that should be more obvious. This team listens — the single-user post sharing I mentioned above is proof of that. I have genuine trust in where this is going. Four stars because there’s real work still to do, but I’m watching closely and I expect that to change.
Fantastic Product and Support
I’ve been using SureDash for over a year and it’s working well for me and all my students. Any issues I’ve had were taken care of swiftly and professionally with the SureDash support team. I love their comprehensive communication when answering any questions I have and the SureDash keeps getting better with every release. Along with SureCart and SureMembers Wordpress is much more enjoyable to work with and look at. Thank you!
Something always goes wrong, the development is slow,
I’ve given up—that’s it. Something always goes wrong, plus the development is incredibly slow and buggy, and the promises are unreliable. I’ve been struggling for a year and a half, hoping this will amount to something, but aside from the WordPress Influencer hype and promises, we’re still at the beta stage after nearly two years. Don’t believe me? Check out the AI-generated changelog, where they explain nothing at great length, selling this junk as if it were something special 😀 Practically every update screws something up. Layout, settings, etc. Right now, for example, in the SureMembers Access group (Exclude Pages / Posts / Taxonomies, etc.), I’m trying to exclude one SureDash page, but the search function isn’t working properly—nothing from SureDash even shows up. But that’s just one example—there’s ALWAYS something wrong, it’s shoddy, it doesn’t work, and instead of building a community, I constantly have to write to the one-person support team. I actually think the whole “development team” might consist of just one person messing around with AI. I can guarantee they don’t properly test what they’re releasing before a plugin update goes live. Building a community around something like this is suicide. I’ve put up with it for a year and a half—enough is enough. I’ve been struggling with this whole thing for quite some time, while constantly keeping track of what they’re doing with, say, FluentCommunity—and the difference between the two is like night and day. Obviously, there are bugs there too, but they have a NORMAL community—they report the error immediately and fix it within a few hours. In contrast, the Sure Facebook group is censored; it takes weeks for them to approve or reject posts. I could go on at length, but there’s no point.
Fantastic Product and Support
I’ve been using SureDash for over a year and it’s working well for me and all my students. Any issues I’ve had were taken care of swiftly and professionally with the SureDash support team. I love their comprehensive communication when answering any questions I have and the SureDash keeps getting better with every release. Along with SureCart and SureMembers Wordpress is much more enjoyable to work with and look at. Thank you!
Finally Etch compatible 18 months after launch
Keep polishing so that every buyer can use their preferred page builder. Still some issues on Etch like padding of menu items… keep polishing, thanks.
Fantastic Product and Support
I’ve been using SureDash for over a year and it’s working well for me and all my students. Any issues I’ve had were taken care of swiftly and professionally with the SureDash support team. I love their comprehensive communication when answering any questions I have and the SureDash keeps getting better with every release. Along with SureCart and SureMembers Wordpress is much more enjoyable to work with and look at. Thank you!
Smart and Kind Support
Full disclosure: I have not gone live yet with SureDash, but I’ve set it up with content on Local, and the process was very easy. The interfaces are simple and clean for a DIYer. During the process, I spotted a minor issue—not a bug, but not a feature enhancement, either. I contacted Support, and I received an answer with a solution within 24 hours (if you are in the U.S., expect a next-day response). This is not the first time Support has helped me with one of their products. In all cases, they are kind, helpful, and clear in their communication. Is SureDash perfect? This is still a young product, and I’m committed to it and the team behind it. Their focus seems to be on simplicity in the early going, and that has made my learning curve easy to navigate.
Really Impressed
I have built out one community so far and to be honest, Im really impressed with the features the team have put together in a relatively short space of time. Looking forward to the planned gamification and leaderboard too!
baaarkweb
December 16, 2025
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1 reply
Something always goes wrong, the development is slow,
I’ve given up—that’s it. Something always goes wrong, plus the development is incredibly slow and buggy, and the promises are unreliable. I’ve been struggling for a year and a half, hoping this will amount to something, but aside from the WordPress Influencer hype and promises, we’re still at the beta stage after nearly two years. Don’t believe me? Check out the AI-generated changelog, where they explain nothing at great length, selling this junk as if it were something special 😀 Practically every update screws something up. Layout, settings, etc. Right now, for example, in the SureMembers Access group (Exclude Pages / Posts / Taxonomies, etc.), I’m trying to exclude one SureDash page, but the search function isn’t working properly—nothing from SureDash even shows up. But that’s just one example—there’s ALWAYS something wrong, it’s shoddy, it doesn’t work, and instead of building a community, I constantly have to write to the one-person support team. I actually think the whole “development team” might consist of just one person messing around with AI. I can guarantee they don’t properly test what they’re releasing before a plugin update goes live. Building a community around something like this is suicide. I’ve put up with it for a year and a half—enough is enough. I’ve been struggling with this whole thing for quite some time, while constantly keeping track of what they’re doing with, say, FluentCommunity—and the difference between the two is like night and day. Obviously, there are bugs there too, but they have a NORMAL community—they report the error immediately and fix it within a few hours. In contrast, the Sure Facebook group is censored; it takes weeks for them to approve or reject posts. I could go on at length, but there’s no point.
SureDash feels unfinished
After a few weeks of using SureDash, my honest impression is that it still feels like a beta product rather than a polished, production-ready plugin. There are too many basic engineering problems: poor accessibility, messy markup, strange frontend decisions, leftover classes from other products, hardcoded JavaScript strings that create translation issues, and even missing support for WebP files, which are now a standard image format. As a developer building client sites, that is a major red flag. I could go on and on. The things mentioned above are just a few og the problems. There are so many “dumb” bugs. It feels like it’s vibe coded to he honest. The biggest problem is trust. I need to know that the tools I use are stable and well-built. With SureDash, I keep finding bugs and questionable implementation details, and fixes seem slow to arrive. That makes it hard to rely on for real-world client work. The idea behind the product is good, but the execution is not there yet. Right now, I cannot recommend SureDash to professionals who care about code quality, maintainability, accessibility, and reliability.
They developed my custom request, but there are still so many bugs and shortcomi
In 2025, the plugin had a somewhat bumpy start, but since then it has managed to catch up. I had a specific request, which was developed within a reasonable time frame, so sometimes they do listen to user needs. What I like most is that it is fully compatible with all WordPress pages, posts, and plugins. The course feature is very clean, and SureMembers integration is getting better and better. Unfortunately, however, there are still many fundamental shortcomings. There are a lot of bugs, and minor features aren’t working. To be honest, this still feels more like a beta product than something ready for production, compared to other similar product.My biggest concern is that there’s no roadmap, and the Facebook group doesn’t often answer questions about specific features or future developments. This erodes trust; people are reluctant to build a business around it because they don’t know what to expect.It would be great, but it would require more care.
