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SumUp Payment Gateway For WooCommerce

By sumup

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

SumUp Payment Gateway For WooCommerce Review - In-Depth Analysis

The SumUp plugin for WooCommerce allows businesses to securely process payments online. Accept payments from customers using various methods seamlessly.

Performance Overview

WPS Score

6.67/10

User Rating

2.2/5 (based on 40+ reviews)

Active Installations

10,000+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Grow your business by accepting payments through SumUp in your WooCommerce store.

The SumUp plugin for WooCommerce offers consumers a seamless payment experience with their favourite payment methods in just a few steps. The payments are processed through the SumUp payment platform, so you can see them alongside your in-store sales. It is affordable, easy to set up and use, and simply a better way to get paid.

SumUp processes in 16 currencies and supports 22 languages, ensuring flexibility for your business. It is authorized as a Payment Institution by the Financial Conduct Authority and is EMV and PCI-DSS certified, guaranteeing that payments are processed in accordance with the highest security standards.

To get started, download the plugin, create a free account, verify your account, and connect the plugin. You are ready to go.

Comparing to Alternatives

SumUp Payment Gateway For WooCommerce faces stiff competition from numerous other WooCommerce payment gateways, offering a variety of features and support levels.

Top alternatives

Strengths

Supports direct integration with SumUp accounts.
Offers a pro version with additional features.
Relatively straightforward setup for some users.
Allows payment via card and PayPal options.
Automates payment processing status updates in some cases.

Weaknesses

Does not support shared hosting environments well.
Slow and unresponsive customer support.
Frequent connection issues with SumUp accounts.
Infrequent updates and maintenance.
Known security vulnerability fixed only in recent versions.

User Sentiment Analysis

The plugin has a low average rating with a majority of users reporting significant issues, though a minority have found it functional and easy to use.

Positive highlights

"Worked in minutes" - dajanatlarge
"Liking this plugin" - angeljs
Setup is straightforward once connected - dajanatlarge

Common complaints

Does not work on shared hosting environments.
Plugin often fails to connect to SumUp accounts automatically.
Support is slow, unhelpful, and requires unnecessary information.
Plugin stops working unexpectedly and lacks timely updates.
User interface and setup process are non-intuitive and frustrating.

Weaknesses

Security vulnerability with missing authorization fixed only recently.
Poor support experience reported by multiple users.
Compatibility issues with common hosting setups.
Delayed or absent plugin updates causing instability.

Who Should Use This?

Best for

Users who have dedicated hosting environments and are willing to tolerate some setup challenges to integrate SumUp payments.

Not ideal for

Users on shared hosting or those seeking reliable, responsive support and frequent plugin updates should consider alternative payment gateways.

Pricing & Value

Free version includes

Basic payment gateway integration with SumUp for WooCommerce.

Pro version

Additional premium features to enhance payment processing and integration capabilities.

Final Verdict

SumUp Payment Gateway For WooCommerce offers direct SumUp integration but suffers from significant usability and support issues, especially for users on shared hosting. The plugin has a history of security vulnerabilities and inconsistent updates, which may pose risks.

While some users report successful and easy setup experiences, the majority face connection problems and poor support. Considering the many alternative gateways available, users should carefully evaluate their hosting environment and support needs before choosing this plugin.