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/ Shop as Client for WooCommerce – Manual, Phone & Email Orders

Shop as Client for WooCommerce – Manual, Phone & Email Orders

By Naked Cat Plugins

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Shop as Client for WooCommerce – Manual, Phone & Email Orders Review - In-Depth Analysis

Create manual, phone, POS, or email orders in WooCommerce. Shop admins and staff can place customer orders directly from the frontend checkout.

Performance Overview

WPS Score

6.66/10

User Rating

5/5 (based on 9+ reviews)

Active Installations

600+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

1 / 10 (Very Low Risk) It is calculated using the weighted average of all versions.

What It Does

Create manual orders in WooCommerce directly from the frontend checkout. Ideal for phone orders, email orders, POS or in-store purchases, sales representatives, and customer service teams placing orders on behalf of customers.

Shop as Client for WooCommerce allows store administrators and shop managers to create manual orders directly from the frontend checkout, using the exact same purchasing experience customers use.

This plugin is perfect for manual order creation, phone orders, email orders, in-store or POS purchases, customer service assisted orders, B2B sales teams, and sales representatives creating orders for clients.

Instead of using the limited WooCommerce admin order screen, your staff can simply shop normally and assign the order to the correct customer.

WooCommerce’s backend order editor does not always reproduce the real customer shopping experience. With Shop as Client, your staff members can add products to the cart normally, use coupons and discounts, apply shipping and payment methods, and trigger checkout integrations.

The result is a clean, correct WooCommerce order created on behalf of the customer.

The free version allows placing manual orders on behalf of customers using the regular checkout, entering phone and email orders directly in your shop, assigning orders to existing customers automatically, and creating new customers during checkout.

The PRO add-on expands staff ordering workflows with powerful tools like live customer search, payment request options, and invoice management.

Shop as Client is widely used by stores that need assisted ordering, including retail stores taking phone orders, shops receiving orders by email, and physical stores creating POS orders in WooCommerce.

This plugin keeps your existing checkout logic intact, ensuring that payment gateways, shipping rules, checkout customizations, taxes, and integrations work seamlessly.

Comparing to Alternatives

Shop as Client for WooCommerce offers a unique solution for manual, phone, and email orders, standing out among several alternatives in the WooCommerce POS space.

Top alternatives

Strengths

Seamless handling of manual, phone, and email orders within WooCommerce.
Highly praised for excellent and responsive support.
Smooth and well-optimized codebase ensuring reliability.
Pro version adds valuable features enhancing agent productivity.
Positive user feedback highlights time-saving capabilities.

Weaknesses

Limited user base compared to more established POS plugins.
May lack some advanced POS features found in dedicated POS systems.
Relies on WooCommerce infrastructure, which may limit standalone POS use.
Some users might prefer more extensive integrations with hardware devices.

User Sentiment Analysis

With a perfect 5-star rating from all 9 reviewers, user sentiment is overwhelmingly positive, highlighting the plugin's effectiveness and support quality.

Positive highlights

'Great plugin – Very helpful' – David H.
'Best plugin for shop managers' – anasiqbalkhan
'Perfect in every way' – prokurent
'Top Support' – smalcolm
'Excelent plugin, very useful' – pritpal

Common complaints

Weaknesses

No reported weaknesses or vulnerabilities from users or security scans.

Who Should Use This?

Best for

Shop owners and managers who need to process manual, phone, or email orders efficiently within WooCommerce will find this plugin highly beneficial, especially those valuing quick support and reliable performance.

Not ideal for

Users seeking a full-featured standalone POS system with extensive hardware integrations might find this plugin less suitable, as it focuses primarily on manual order entry within WooCommerce.

Pricing & Value

Free version includes

The free version provides essential functionality for managing manual, phone, and email orders within WooCommerce, suitable for small to medium operations.

Pro version

The pro version offers enhanced features that improve agent productivity and streamline order management, backed by responsive support.

Final Verdict

Shop as Client for WooCommerce excels in providing a streamlined solution for manual and phone order management, backed by excellent user reviews and responsive support. Its integration within WooCommerce makes it a practical choice for store managers needing efficient order handling without complex POS hardware.

While it may not replace full POS systems with extensive hardware support, its focused functionality and strong user satisfaction make it a valuable tool for many WooCommerce store owners, especially those prioritizing ease of use and reliable customer service.