compatible with HPOS
Update:My initial 1 star review was the result of a miscommunication by Sendcloud support. The developer contacted me privately with instructions and we were finally able to enable HPOS. Thank youTitle says it all… This developer does not care about WP users.
primerpizza
December 8, 2025
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6 replies
Outdated technology, poor plugin quality, terrible tech support
The Sendcloud plugin relies on outdated technology that is no longer supported by default in recent versions of WooCommerce. It communicates via the legacy v2 API which has been deprecated for years, and uses admin-ajax.php for continuous polling — an approach that dates back to 2006 and has long been superseded by better alternatives. In practice, this means the configuration page in wp-admin puts a heavy load on the server as long as it’s open. In our case, this caused measurably high server load and 504 errors for shop visitors — on a server that was otherwise running fine. This is clearly visible in the server logs: 52.58.233.101 – – [23/Mar/2026:14:56:12 +0000] “POST /wp-json/wc-sendcloudshipping/v2/ integration?consumer_key=…&oauth_signature_method=HMAC-SHA256… HTTP/1.0” 504 4227 Every request from Sendcloud results in a 504 Gateway Timeout — caused by the server being overwhelmed by the plugin’s own polling behaviour. Support offers no real solution and points to workarounds rather than acknowledging the underlying issue. For a paid shipping service used by many webshops, this level of technical quality is simply not acceptable.
Good support, great plugin
I use this plugin for multiple clients with woocommerce webshops. Good support, it’s a great way to sent the packages.
Good support, great plugin
I use this plugin for multiple clients with woocommerce webshops. Good support, it’s a great way to sent the packages.
Une catastrophe
Le plugin est complètement buggé. La version précédente n’était pas idéale, mais au moins elle fonctionnait. Avec cette V2, Sendcloud a réussi à proposer un plugin qui ne fonctionne pas correctement. Désormais, oubliez les méthodes de livraison en point relais : il n’est plus possible de les créer depuis le back-office. Quant aux options du plugin… il n’y en a pratiquement plus. Bref, j’ai réinstallé la V1, mais le support m’indique qu’elle n’est désormais plus maintenue ni mise à jour. Je suis donc à la recherche d’une autre solution afin de me passer de Sendcloud.
SendCloud makes shipping easy
I’m very pleased with the automated functionalities of the plugin, when combined with the sendcloud local print application. Onboarding was a breeze with my accountmanager. Swift, timely and professional.
Good support, great plugin
I use this plugin for multiple clients with woocommerce webshops. Good support, it’s a great way to sent the packages.
SendCloud makes shipping easy
I’m very pleased with the automated functionalities of the plugin, when combined with the sendcloud local print application. Onboarding was a breeze with my accountmanager. Swift, timely and professional.
compatible with HPOS
Update:My initial 1 star review was the result of a miscommunication by Sendcloud support. The developer contacted me privately with instructions and we were finally able to enable HPOS. Thank youTitle says it all… This developer does not care about WP users.
primerpizza
December 8, 2025
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6 replies
Une catastrophe
Le plugin est complètement buggé. La version précédente n’était pas idéale, mais au moins elle fonctionnait. Avec cette V2, Sendcloud a réussi à proposer un plugin qui ne fonctionne pas correctement. Désormais, oubliez les méthodes de livraison en point relais : il n’est plus possible de les créer depuis le back-office. Quant aux options du plugin… il n’y en a pratiquement plus. Bref, j’ai réinstallé la V1, mais le support m’indique qu’elle n’est désormais plus maintenue ni mise à jour. Je suis donc à la recherche d’une autre solution afin de me passer de Sendcloud.
Outdated technology, poor plugin quality, terrible tech support
The Sendcloud plugin relies on outdated technology that is no longer supported by default in recent versions of WooCommerce. It communicates via the legacy v2 API which has been deprecated for years, and uses admin-ajax.php for continuous polling — an approach that dates back to 2006 and has long been superseded by better alternatives. In practice, this means the configuration page in wp-admin puts a heavy load on the server as long as it’s open. In our case, this caused measurably high server load and 504 errors for shop visitors — on a server that was otherwise running fine. This is clearly visible in the server logs: 52.58.233.101 – – [23/Mar/2026:14:56:12 +0000] “POST /wp-json/wc-sendcloudshipping/v2/ integration?consumer_key=…&oauth_signature_method=HMAC-SHA256… HTTP/1.0” 504 4227 Every request from Sendcloud results in a 504 Gateway Timeout — caused by the server being overwhelmed by the plugin’s own polling behaviour. Support offers no real solution and points to workarounds rather than acknowledging the underlying issue. For a paid shipping service used by many webshops, this level of technical quality is simply not acceptable.
Unreliable; loses connections, Unacceptable customer service
Avoid at all costs! I spent over an hour talking to someone who was handling multiple clients simultaneously and kept me waiting for hours. In the end, it turned out the problem was exactly as described at the beginning: I couldn’t connect to Sendcloud! A response in a month!!! Bravo Sendcloud, what customer service!
chriswp2598
January 8, 2026
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1 reply
