PRO version not working
As per other reviews before me, I’ve purchased the PRO version to activate the scheduled report functionality. The PRO version is not working on my site out of the box – it says the license key is on the wrong format. I’ve contacted support to resolve it on 20th November and will update the timeline here.
cgbiodanza
November 21, 2021
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1 reply
Works great, excellent support
Plugin works great, support is also excellent!
Very responsive.
Reported an issue related to a WooCommerce update and the developer responded with an update in less than 24 hours.
Why in the world would you not include other roles for reports?
Right now one must be logged in as an administrator to generate/download reports. WooCommerce’s shop manager role should be included. Maybe Yoast’s SEO manager role should have access also. I’m sure there are other popular plugins with custom roles that should be included. So, we hacked the plugin. Due to the frequency of this plugin being updated, we may just rename it and do our own thing. More info: jem-exporter.php and JEMEXP_Order.php both use the WordPress current_user_can function to specifically limit generation of the reports to admins, even though Shop Manager can see the form. Changing “administrator” to “view_woocommerce_reports” made the report generation work for the Shop Manager role.
PRO version not working
As per other reviews before me, I’ve purchased the PRO version to activate the scheduled report functionality. The PRO version is not working on my site out of the box – it says the license key is on the wrong format. I’ve contacted support to resolve it on 20th November and will update the timeline here.
cgbiodanza
November 21, 2021
|
1 reply
Slow and bad service Pro version not working
I have been trying to get the lifetime Pro version to work for 6 days now (scheduled cron) and they simply don’t or very slow answer via e-mail. Would not recommend it to anyone, their are far better plugins that do the trick. Will update this rating if it gets fixed or when i get a decent reply. UPDATE: it’s working on staging environment and due to some other updates the customer support was a bit behind and apologized.
Slow and bad service Pro version not working
I have been trying to get the lifetime Pro version to work for 6 days now (scheduled cron) and they simply don’t or very slow answer via e-mail. Would not recommend it to anyone, their are far better plugins that do the trick. Will update this rating if it gets fixed or when i get a decent reply. UPDATE: it’s working on staging environment and due to some other updates the customer support was a bit behind and apologized.
Works great, excellent support
Plugin works great, support is also excellent!
Very responsive.
Reported an issue related to a WooCommerce update and the developer responded with an update in less than 24 hours.
PRO version not working
As per other reviews before me, I’ve purchased the PRO version to activate the scheduled report functionality. The PRO version is not working on my site out of the box – it says the license key is on the wrong format. I’ve contacted support to resolve it on 20th November and will update the timeline here.
cgbiodanza
November 21, 2021
|
1 reply
Scheduled exports do not work
The main reason I bought this plugin is because of the scheduled exports feature. However, the feature does not work and support has not been able to resolve the issue.
Why in the world would you not include other roles for reports?
Right now one must be logged in as an administrator to generate/download reports. WooCommerce’s shop manager role should be included. Maybe Yoast’s SEO manager role should have access also. I’m sure there are other popular plugins with custom roles that should be included. So, we hacked the plugin. Due to the frequency of this plugin being updated, we may just rename it and do our own thing. More info: jem-exporter.php and JEMEXP_Order.php both use the WordPress current_user_can function to specifically limit generation of the reports to admins, even though Shop Manager can see the form. Changing “administrator” to “view_woocommerce_reports” made the report generation work for the Shop Manager role.