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Import and export users and customers

By Javier Carazo

User Management & Authentication / User Registration & Login

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Import and export users and customers Review - In-Depth Analysis

Easily import and export users and customers along with their metadata. Compatible with various plugins, it supports front-end usage and cron tasks.

Performance Overview

WPS Score

6.83/10

User Rating

4.7/5 (based on 258+ reviews)

Active Installations

70,000+

Update Frequency

Outstanding It is calculated using the weighted average of same category plugins.

Security Score

6.9 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

This plugin allows you to import and export users and customers in WordPress and WooCommerce. It supports custom user metadata and can automatically detect delimiters in CSV files.

You can import thousands of users quickly and export them with filters by role or registration date. The plugin also allows you to send customizable emails to new users upon import.

It is compatible with many plugins such as WooCommerce, BuddyPress, and Paid Membership Pro, enabling you to import various types of data seamlessly. You can create cron tasks for periodic imports and edit metadata directly in user profiles.

Comparing to Alternatives

This plugin has several close alternatives that also focus on importing users with meta data, providing users with multiple options depending on their specific needs.

Top alternatives

Strengths

Highly rated with a 4.7 average from 256 reviews
Supports importing and exporting users with extensive meta data
Active maintenance and responsive developer support
Handles large imports smoothly including custom fields and roles
Simple to use with detailed options for user roles and custom fields

Weaknesses

No paid version available, limiting advanced premium features
Security history shows multiple vulnerabilities fixed in recent versions
Some users may require features only available in alternative plugins
Lacks some advanced import/export automation features found in competitors

User Sentiment Analysis

With an overwhelming majority of 5-star reviews and very few low ratings, users generally express high satisfaction with the plugin's functionality and support.

Positive highlights

'Great plugin, great support' - felixsh
'Simple to use, gives you what you need' - pendle666
'Does the job' with quick and friendly support - kentsmythe
'Seamlessly imported 900+ users with many custom fields' - Paolo Beccari
'Successfully imported 1000+ users including custom roles' - Arischvaran Puvanesvaran

Common complaints

Weaknesses

Security vulnerabilities have been reported and fixed in past versions
No pro version means some advanced features are unavailable
Some users might find alternatives with more automation or premium support

Who Should Use This?

Best for

Users and site administrators who need a reliable, straightforward plugin to import and export users with custom meta fields, especially those who prefer a free solution with active support.

Not ideal for

Those requiring advanced premium features, automated workflows, or who prioritize plugins with a spotless security record might consider other options.

Pricing & Value

Free version includes

The free version offers comprehensive user import and export capabilities including support for custom meta fields and roles, suitable for most standard use cases.

Final Verdict

Import and export users and customers is a highly rated and well-supported plugin that effectively handles complex user data imports and exports. Its free availability and active maintenance make it a strong choice for many WordPress users.

However, the plugin has a history of security vulnerabilities that have been addressed in updates, and it lacks a premium version for advanced features. Users with heightened security needs or requiring premium functionalities may want to explore alternatives.

Other Notable Features

Here are a few other notable features of this free Import and export users and customers plugin.

Import users

Export users

CSV importer

Screenshots

FAQ

You should fill the first two columns with the next values: Username, Email.

The next columns are totally customizable and you can use whatever you want. All rows must contains same columns. User profile will be adapted to the kind of data you have selected. If you want to disable the extra profile information, please deactivate this plugin after make the import.

This is caused by the option that forces the users to reset their password. When it is used, each of those users is redirected to their password page on every page load until they change it, and if that destination cannot be reached (for example, because wp-admin is blocked for customers or subscribers by WooCommerce, by a membership plugin or by a security plugin) the browser ends up in a redirection loop.

Since version 2.4.12 the plugin detects this situation and gives up after 3 consecutive redirects, so the site stays usable, but you can also clear the flag for the users that are already affected: go to the plugin documentation tab and use the button that removes the force reset password metadata from all the users.

If you want to change how many redirects are allowed before the plugin gives up, use the acui_force_reset_password_max_redirects filter (return 0 to disable the limit):

add_filter( 'acui_force_reset_password_max_redirects', function( $max ){ return 5; } );

If you want to change how many redirects are allowed before the plugin gives up, use the acui_force_reset_password_max_redirects filter (return 0 to disable the limit):

add_filter( 'acui_force_reset_password_max_redirects', function( $max ){ return 5; } );

Contributors and developers

“Import and export users and customers” is open source software. The following people have contributed to this plugin.

Javier Carazo

Free Version Docs Live Demo

WPS

6.83

Average

Ratings

4.7 out of 5 | 258

Version

2.5.7

Last updated

2 weeks ago

Active installations

70,000+

WordPress version

7.1.3 or higher

PHP version

or higher

Languages

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Import and export users and customers Review - In-Depth Analysis

Performance Overview

What It Does

Comparing to Alternatives

User Sentiment Analysis

Who Should Use This?

Pricing & Value

Final Verdict

Other Notable Features

Screenshots

FAQ

Contributors and developers

Ratings

Reviews (258)

Sort by:

Contributors & Developers

Interested in development?

Changelog

Security Status

Secure

No Unpatched Vulnerabilities

Known Vulnerabilities (26)

Previous Versions

WPS

6.83

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