Great Service
We have been working with Kaylee for a short time now. Whether its a answering a query, finding a product or resolving an issue nothing is to much trouble. Its been a pleasure working with Kaylee and we look forward to continuing our relationship Useful Stuff 4 U
Best Getting Started Guide: Kaylee
Kaylee has been an excellent manager since the day I began working with her. She is always available to answer questions and provide advice on workflow. What I like the most about working with Kaylee is that she is always available when you need her and truly cares about your career.
Useless support!
Don’t expect any answers from them. They will answer you (after 24 hours, maybe) with no actionable information in it. Insult You with the same automatic links with no answers in them and ask the same questions every time because every time I am speaking with different people who seem not have access to our previous messages. Almost two weeks in and still I don’t have my answers and no way to figure this out myself. The app is smooth and integrating is easy and had no problems. Gonna move away… And as quickly as I can! If it what are you doing is specific and need any help from support then do yourself a favor and keep away. Must put that in. SHIPPING! Cant find tracking and those prices…!!! Gonna update after the customer’s feedback!
Bad service
They do not reply for days on end, after designing products they will just disconnect them from WooCommerce and fail to fix them problem which means you have to all over again with another platform because they never fix problems that affect your business thus costing you and your clients. bad communication, no solution and ignoring clients with queries. I say don’t even start, just look for other platforms, maybe you’ll have better luck and escape these guys from taking down your products from you WooCommerce store
Didn’t work – poor customer service
This plugin won’t work with my WooCommerce store. I was able to connect my website successfully but received error messages when trying to import products. Customer service was not very helpful, and I tried a lot of troubleshooting, including deactivating the fire wall and cache plugins. I was unable to fix the issue, so I have now deactivated the plugin. Very disappointing 🙁
Useless support!
Don’t expect any answers from them. They will answer you (after 24 hours, maybe) with no actionable information in it. Insult You with the same automatic links with no answers in them and ask the same questions every time because every time I am speaking with different people who seem not have access to our previous messages. Almost two weeks in and still I don’t have my answers and no way to figure this out myself. The app is smooth and integrating is easy and had no problems. Gonna move away… And as quickly as I can! If it what are you doing is specific and need any help from support then do yourself a favor and keep away. Must put that in. SHIPPING! Cant find tracking and those prices…!!! Gonna update after the customer’s feedback!
Great Service
We have been working with Kaylee for a short time now. Whether its a answering a query, finding a product or resolving an issue nothing is to much trouble. Its been a pleasure working with Kaylee and we look forward to continuing our relationship Useful Stuff 4 U
Best Getting Started Guide: Kaylee
Kaylee has been an excellent manager since the day I began working with her. She is always available to answer questions and provide advice on workflow. What I like the most about working with Kaylee is that she is always available when you need her and truly cares about your career.
Amazng!
I have the pleasure of working with Anna. My set up was flawless, i installed the plugin onto my website. Created an account. Searched for products. Uploaded them to my website straight from the app. Could edit before i uploaded. Anna helped me set up my logo and get it all sorted. Customer service has been amazing.
Bad service
They do not reply for days on end, after designing products they will just disconnect them from WooCommerce and fail to fix them problem which means you have to all over again with another platform because they never fix problems that affect your business thus costing you and your clients. bad communication, no solution and ignoring clients with queries. I say don’t even start, just look for other platforms, maybe you’ll have better luck and escape these guys from taking down your products from you WooCommerce store
Didn’t work – poor customer service
This plugin won’t work with my WooCommerce store. I was able to connect my website successfully but received error messages when trying to import products. Customer service was not very helpful, and I tried a lot of troubleshooting, including deactivating the fire wall and cache plugins. I was unable to fix the issue, so I have now deactivated the plugin. Very disappointing 🙁
Useless support!
Don’t expect any answers from them. They will answer you (after 24 hours, maybe) with no actionable information in it. Insult You with the same automatic links with no answers in them and ask the same questions every time because every time I am speaking with different people who seem not have access to our previous messages. Almost two weeks in and still I don’t have my answers and no way to figure this out myself. The app is smooth and integrating is easy and had no problems. Gonna move away… And as quickly as I can! If it what are you doing is specific and need any help from support then do yourself a favor and keep away. Must put that in. SHIPPING! Cant find tracking and those prices…!!! Gonna update after the customer’s feedback!
