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Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress

By bestwebsoft

Forms & Data Collection / Contact Forms

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress Review - In-Depth Analysis

Create beautiful contact forms easily with this user-friendly plugin. Supports shortcodes, file attachments, and spam protection.

Performance Overview

WPS Score

6.89/10

User Rating

4/5 (based on 292+ reviews)

Active Installations

30,000+

Update Frequency

Outstanding It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Contact Form by BestWebSoft is an advanced form builder for WordPress that makes it easy to create and manage contact forms on your website. Receive messages from visitors directly to your email by using convenient shortcodes to insert contact forms into pages, posts or widgets.

Looking for a Contact Form 7 alternative? Our plugin offers similar functionality with an even more intuitive interface and additional features.

Key benefits include the ability to create beautiful contact forms without any coding, add contact forms to your sidebar or other widget areas, and customize your submit button with professional styling options. The plugin is GDPR compliant and features responsive layout, spam protection, and customizable fields.

Perfect for contact pages, feedback forms, support requests, and customer surveys, this plugin also offers multi-language support and easy integration with existing WordPress sites. With regular updates and professional support, you can rely on this plugin for your contact form needs.

Comparing to Alternatives

Contact Form by BestWebSoft is one of several contact form plugins available for WordPress, offering advanced form building capabilities. It competes with a variety of other plugins that provide similar functionalities, catering to different user needs and preferences.

Top alternatives

Strengths

Offers advanced contact form building features suitable for various needs.
Includes a pro version with additional premium features.
Generally positive user feedback praising support responsiveness.
Compatible with WordPress and integrates well with hosting environments.
Regular updates addressing security vulnerabilities.

Weaknesses

Has had multiple medium severity security vulnerabilities in past versions.
Some users report issues with session handling affecting REST API and loopback requests.
Support responsiveness has been inconsistent according to some users.
Upgrade process to pro version can be complicated requiring FTP adjustments.

User Sentiment Analysis

With an overall rating of 4 out of 5 stars from 291 reviews, most users appreciate the plugin's functionality and support. However, about 23% of ratings are 1 or 2 stars, indicating some notable issues primarily related to bugs and support.

Positive highlights

"Awesome support from Websoft tech. Many thanks!!" - wordpressreviewer
"The support was great! Now I highly recommend this plugin!" - gaburata
"Magnificent plugin, and works great." - Emilio Lejit
"Good Contact Forms Plugin" - tranxhdr

Common complaints

A PHP session created by session_start() interferes with REST API and loopback requests.
Poor support response after raising issues, including unanswered queries and no fixes provided.

Weaknesses

Occasional bugs affecting message sending and display.
Upgrade and installation can require technical adjustments.
Support quality varies, with some users experiencing silence after reporting issues.

Who Should Use This?

Best for

Users who need an advanced and customizable contact form plugin with a pro version offering enhanced features, and who value responsive technical support.

Not ideal for

Users who require flawless out-of-the-box functionality without technical adjustments or those who prioritize consistently fast and reliable support, given some reported delays and issues.

Pricing & Value

Free version includes

The free version offers a solid set of contact form building features suitable for most basic to intermediate needs.

Pro version

The pro version includes premium features such as advanced form customization, multi-step forms, and priority support.

Final Verdict

Contact Form by BestWebSoft is a capable and feature-rich plugin with a generally positive reception and a useful pro upgrade. It is suitable for users comfortable with occasional technical adjustments and who appreciate responsive support when needed.

However, past security vulnerabilities and some inconsistent support experiences suggest that users should ensure they keep the plugin updated and be prepared for potential troubleshooting. Alternatives may be preferable for those seeking a more seamless support experience or fewer technical complexities.

Other Notable Features

Here are a few other notable features of this free Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress plugin.

Contact Button

Contact Page

Contact Widget

Shortcode Contact Form

Wp Contact Form

Screenshots

FAQ

You can add the contact form in three ways:
1. Use shortcode [bestwebsoft_contact_form] in any post or page
2. Add the form as a widget through Appearance > Widgets
3. Use PHP code in your template files

Contributors and developers

“Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress” is open source software. The following people have contributed to this plugin.