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Constant Contact Forms

By Constant Contact

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Constant Contact Forms Review - In-Depth Analysis

The Constant Contact plugin adds a contact form to your WordPress site, enabling quick information capture from visitors.

Performance Overview

WPS Score

6.49/10

User Rating

2.6/5 (based on 107+ reviews)

Active Installations

20,000+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

5 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

The Constant Contact Forms plugin connects your WordPress website with your Constant Contact account seamlessly. It allows you to create sign-up forms that convert site visitors into mailing list contacts effortlessly.

Customize the data fields to collect specific information from users. All captured email addresses are automatically added to your chosen Constant Contact email lists. You can access all your Constant Contact lists directly from your WordPress dashboard.

If you are not a Constant Contact customer, you can sign up for a free trial through the plugin. Follow the provided setup instructions to create and add forms to your website.

Comparing to Alternatives

Constant Contact Forms faces competition from several plugins that integrate Constant Contact with WordPress forms, offering varied features and reliability.

Top alternatives

Strengths

No additional subscription fees beyond Constant Contact service
Basic integration with Constant Contact mailing lists
Simple setup for users familiar with Constant Contact

Weaknesses

Frequent disconnection issues requiring re-authorization
Limited customization options for form appearance
Outdated user interface and clunky user experience
Known security vulnerabilities in past versions

User Sentiment Analysis

With a low average rating of 2.6 out of 5 and over half of the reviews being 1 or 2 stars, user sentiment is largely negative, highlighting reliability and usability issues.

Positive highlights

"Does what it markets without any new paid subscription model." - redtoucan
"Great, when it works." - ddinnerv
"Disconnects constantly" (noted as a problem but acknowledged) - rdshft

Common complaints

Unstable API/authorization connection causing frequent disconnections
Plugin randomly disconnects and fails to reconnect without error messages
Outdated and clunky interface with poor user experience
Minimal customization options leading to unattractive forms
Plugin fails to refresh login tokens causing silent signup failures
Repeated connectivity issues across multiple sites and hosting plans
Frequent plugin breakage requiring reinstallation and troubleshooting

Weaknesses

Security vulnerabilities reported in past versions
Unreliable connection stability
Lack of advanced customization
Poor user interface design

Who Should Use This?

Best for

Users who need a free, straightforward Constant Contact integration without advanced customization needs and who can tolerate occasional connectivity issues.

Not ideal for

Sites requiring reliable, stable integrations with frequent usage, advanced form customization, or those concerned about past security vulnerabilities should consider alternatives.

Pricing & Value

Free version includes

The free version offers basic Constant Contact integration without additional subscription fees, suitable for simple mailing list signups.

Final Verdict

Constant Contact Forms provides a basic free integration with Constant Contact mailing lists but suffers from significant reliability and usability issues, including frequent disconnections and limited customization. The plugin's outdated interface and past security vulnerabilities further detract from its appeal.

Users seeking a dependable and customizable Constant Contact integration may find better options among the available alternatives. While free to use, the plugin's instability and lack of advanced features make it less suitable for professional or high-traffic sites.