Constant Contact Forms

Surprised this plugin is still in the WP plugin repository in its current state, especially when these reviews have been saying the same thing for 5 years. We’ve been using it for 9 months and it has broken 4-5 times. There’s even a built in message saying to bring your troubleshooting to a Wordpress Forum, which includes setting up an account and copying the error log, then waiting for someone to reply several days or weeks later. Each time we have had to instigate a new API connection and/or set up a new integration. The client is pretty frustrated that they keep paying our firm to fix the issue. I told them to switch email providers or they can pay us to simply hard code the form directly from CC – still don’t know if that’s possible as it is in Mailchimp, Kit, and other providers.

teapoet9

January 18, 2026

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We have been having connectivity issues with this plugin for months – across more than 20 sites on different hosting plans. Last bug took down several of our sites with a critical error. This is unacceptable for such a large organization. Do your own research before deploying this plugin at scale. It is unfortunately not reliable, and despite numerous conversations with customer support and sending log files, there is no solution to connectivity issues other than to “just reconnect it”.

ccorder

December 22, 2025

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2 replies

The plugin never refreshes the login token, so you will regularly find the plugin has mysteriously disconnected at some point, and that all signups have silently failed. The support forums are filled with support requests all saying the same thing for years. Please, take this seriously.

markhamilton

October 15, 2025

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3 replies

Seems that about once every few months, I have to reconnect my Constant Contact account to my WordPress site / forms. Ridiculous that it can’t work and STAY WORKING for more than a few months.

ddinnerv

June 25, 2025

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This plugin does what it markets without any new paid subscription model.But it does not allow further customization for the titles, form max-width, colors, or custom typefaces. The developers should also collaborate with visual builders like Bricks, and Elementor.Looking forward for more rubust integrations.

redtoucan

March 5, 2025

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1 reply

Surprised this plugin is still in the WP plugin repository in its current state, especially when these reviews have been saying the same thing for 5 years. We’ve been using it for 9 months and it has broken 4-5 times. There’s even a built in message saying to bring your troubleshooting to a Wordpress Forum, which includes setting up an account and copying the error log, then waiting for someone to reply several days or weeks later. Each time we have had to instigate a new API connection and/or set up a new integration. The client is pretty frustrated that they keep paying our firm to fix the issue. I told them to switch email providers or they can pay us to simply hard code the form directly from CC – still don’t know if that’s possible as it is in Mailchimp, Kit, and other providers.

teapoet9

January 18, 2026

|

Surprised this plugin is still in the WP plugin repository in its current state, especially when these reviews have been saying the same thing for 5 years. We’ve been using it for 9 months and it has broken 4-5 times. There’s even a built in message saying to bring your troubleshooting to a Wordpress Forum, which includes setting up an account and copying the error log, then waiting for someone to reply several days or weeks later. Each time we have had to instigate a new API connection and/or set up a new integration. The client is pretty frustrated that they keep paying our firm to fix the issue. I told them to switch email providers or they can pay us to simply hard code the form directly from CC – still don’t know if that’s possible as it is in Mailchimp, Kit, and other providers.

teapoet9

January 18, 2026

|

We have been having connectivity issues with this plugin for months – across more than 20 sites on different hosting plans. Last bug took down several of our sites with a critical error. This is unacceptable for such a large organization. Do your own research before deploying this plugin at scale. It is unfortunately not reliable, and despite numerous conversations with customer support and sending log files, there is no solution to connectivity issues other than to “just reconnect it”.

ccorder

December 22, 2025

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2 replies

The plugin never refreshes the login token, so you will regularly find the plugin has mysteriously disconnected at some point, and that all signups have silently failed. The support forums are filled with support requests all saying the same thing for years. Please, take this seriously.

markhamilton

October 15, 2025

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3 replies