Tried it after problems with the main competitor…
Recently had a lot of frustration with the main competitor and the sister products of that competitor. Won’t go into it, but I can’t advocate for that brand anymore. So tried this plugin, and upgraded to the pro for a project – and especially good was the attention to detail on the more niche situations (Braintree + Recurring is possible, isn’t on the competitor). Had a minor issue with one add-on, support team got back to me in minutes and it was all solved at a high level and a patch released for the add-on. So five stars based on my first 2 weeks with this plugin and the pro version.
Great plugin, great team
Before trying to bootstrap something yourself, as I did, do yourself a favour and invest in Charitable, your future self will thank you! It has a great core and the team have bent over backwards to make it work for my pretty unusual situation (five membership tiers, loads of custom fields, 4 languages…). Let’s be honest, no plugin is designed to be all things to all people. Charitable does donation and donor management exceptionally well and in a delightfully simple environment/interface. It was never designed to be a membership plugin – but actually, for a membership organisation such as our new Gaudí Movement, it’s working fine for annual subscriptions and related member relations (I’ll update this when I have more experience as we grow).
Great support
Thank you so much for the good work! We were experiencing the difficulty – the redirection stopped working well because of a wordpress theme bug, the tech support team were patient and dilligent, the issue is now fixed!
Great support
Thank you so much for the good work! We were experiencing the difficulty – the redirection stopped working well because of a wordpress theme bug, the tech support team were patient and dilligent, the issue is now fixed!
They kept their cool so I didn’t have to lose mine
As a web designer, I’ve seen more hosting migrations go sideways than I care to admit. So when a Square payment integration hiccuped mid-migration on a new client build, I braced for the usual support experience — you know, the one where tumbleweeds blow through your inbox for three days. Not here. The Charitable support team was already on it before I finished typing my first email. They communicated clearly, followed up proactively, and resolved everything with the kind of calm professionalism that makes you want to send them a fruit basket. (I didn’t. But I thought about it.) The plugin itself? Intuitive, powerful, and genuinely well-built. But great software with lousy support is just a fancy headache. Charitable delivers both, and that’s rare enough to shout about. This was my first time using Charitable — it will not be my last, and I’ll be recommending it to every client who needs a donation solution. Five stars, no notes, go team.
Great plugin, great team
Before trying to bootstrap something yourself, as I did, do yourself a favour and invest in Charitable, your future self will thank you! It has a great core and the team have bent over backwards to make it work for my pretty unusual situation (five membership tiers, loads of custom fields, 4 languages…). Let’s be honest, no plugin is designed to be all things to all people. Charitable does donation and donor management exceptionally well and in a delightfully simple environment/interface. It was never designed to be a membership plugin – but actually, for a membership organisation such as our new Gaudí Movement, it’s working fine for annual subscriptions and related member relations (I’ll update this when I have more experience as we grow).
Great support
Thank you so much for the good work! We were experiencing the difficulty – the redirection stopped working well because of a wordpress theme bug, the tech support team were patient and dilligent, the issue is now fixed!
They kept their cool so I didn’t have to lose mine
As a web designer, I’ve seen more hosting migrations go sideways than I care to admit. So when a Square payment integration hiccuped mid-migration on a new client build, I braced for the usual support experience — you know, the one where tumbleweeds blow through your inbox for three days. Not here. The Charitable support team was already on it before I finished typing my first email. They communicated clearly, followed up proactively, and resolved everything with the kind of calm professionalism that makes you want to send them a fruit basket. (I didn’t. But I thought about it.) The plugin itself? Intuitive, powerful, and genuinely well-built. But great software with lousy support is just a fancy headache. Charitable delivers both, and that’s rare enough to shout about. This was my first time using Charitable — it will not be my last, and I’ll be recommending it to every client who needs a donation solution. Five stars, no notes, go team.
Great plugin, great team
Before trying to bootstrap something yourself, as I did, do yourself a favour and invest in Charitable, your future self will thank you! It has a great core and the team have bent over backwards to make it work for my pretty unusual situation (five membership tiers, loads of custom fields, 4 languages…). Let’s be honest, no plugin is designed to be all things to all people. Charitable does donation and donor management exceptionally well and in a delightfully simple environment/interface. It was never designed to be a membership plugin – but actually, for a membership organisation such as our new Gaudí Movement, it’s working fine for annual subscriptions and related member relations (I’ll update this when I have more experience as we grow).
Stopped working properly after upgrade
After update no more mails sent automatically after donation.
daktulus
January 29, 2026
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1 reply
Great support
Thank you so much for the good work! We were experiencing the difficulty – the redirection stopped working well because of a wordpress theme bug, the tech support team were patient and dilligent, the issue is now fixed!
They kept their cool so I didn’t have to lose mine
As a web designer, I’ve seen more hosting migrations go sideways than I care to admit. So when a Square payment integration hiccuped mid-migration on a new client build, I braced for the usual support experience — you know, the one where tumbleweeds blow through your inbox for three days. Not here. The Charitable support team was already on it before I finished typing my first email. They communicated clearly, followed up proactively, and resolved everything with the kind of calm professionalism that makes you want to send them a fruit basket. (I didn’t. But I thought about it.) The plugin itself? Intuitive, powerful, and genuinely well-built. But great software with lousy support is just a fancy headache. Charitable delivers both, and that’s rare enough to shout about. This was my first time using Charitable — it will not be my last, and I’ll be recommending it to every client who needs a donation solution. Five stars, no notes, go team.