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/ Abandoned Checkout Recovery & Order Notifications for WooCommerce

Abandoned Checkout Recovery & Order Notifications for WooCommerce

By saandhyg

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Abandoned Checkout Recovery & Order Notifications for WooCommerce Review - In-Depth Analysis

Recover abandoned carts and send order notifications via WhatsApp. Automate communications to improve customer engagement and sales.

Performance Overview

WPS Score

6.81/10

User Rating

3.9/5 (based on 7+ reviews)

Active Installations

800+

Update Frequency

Below Average It is calculated using the weighted average of same category plugins.

Security Score

1 / 10 (Very Low Risk) It is calculated using the weighted average of all versions.

What It Does

Interakt is a platform that helps businesses leverage WhatsApp APIs to increase their WhatsApp sales and improve customer support. Interakt is a part of Jio Haptik, which is a leader in conversational commerce AI solutions globally.

Interakt's plugin for WooCommerce helps merchants automate WhatsApp notifications for various order-related events. This includes recovering abandoned checkouts, confirming cash on delivery orders, and notifying customers about shipments and deliveries.

Merchants can also send bulk WhatsApp campaigns to thousands of customers for announcing offers and new product lines. Additionally, the plugin allows for the publication of a WhatsApp widget on the WordPress website and the creation of a WhatsApp catalog for WooCommerce products.

Comparing to Alternatives

This plugin competes in the WooCommerce abandoned cart recovery and notification space, where several established alternatives exist.

Top alternatives

Strengths

Easy integration for sending WhatsApp notifications
User-friendly interface for bulk campaigns
Works well with Interakt platform
No known security vulnerabilities
Free to use without a paid version

Weaknesses

Reported lack of support and unresolved bugs
Not compatible with latest WordPress and WooCommerce versions
Starter plan does not support WooCommerce fully
Slow support response times

User Sentiment Analysis

The plugin has a mixed reception with a majority of positive reviews praising its functionality, but a significant minority expressing dissatisfaction mainly due to compatibility and support issues.

Positive highlights

Very useful for sending WhatsApp notifications (rinirefrigeration)
Highly user friendly for bulk campaigns (giffypets)
Works well and connects easily with the platform (venusohs)

Common complaints

Plugin is not compatible with latest WordPress and WooCommerce versions
Developer appears inactive leading to abandoned project concerns
Starter plan lacks WooCommerce support requiring paid upgrade
Slow and ineffective support response

Weaknesses

Compatibility issues with recent WordPress and WooCommerce
Poor customer support and unresolved bugs
Limited functionality in free version for WooCommerce users

Who Should Use This?

Best for

Users looking for a free, easy-to-integrate plugin for WhatsApp notifications and basic abandoned cart recovery who do not require the latest WooCommerce compatibility or extensive support.

Not ideal for

Users needing full WooCommerce support, up-to-date compatibility, and responsive customer service should consider alternative plugins with active development and support.

Pricing & Value

Free version includes

The free version offers basic abandoned checkout recovery and order notification features without any paid upgrade options.

Final Verdict

Abandoned Checkout Recovery & Order Notifications for WooCommerce offers useful features for WhatsApp notifications and basic cart recovery, with a user-friendly interface and no known security issues. However, it suffers from compatibility problems with the latest WordPress and WooCommerce versions and lacks responsive support, which may hinder its effectiveness for many users.

Given the availability of several well-supported alternatives, this plugin is best suited for users with simpler needs who prioritize free WhatsApp notification integration. Those requiring robust WooCommerce compatibility and reliable support should explore other options.

Other Notable Features

Here are a few other notable features of this free Abandoned Checkout Recovery & Order Notifications for WooCommerce plugin.

Abandoned Cart

WhatsApp Api

WhatsApp Business

WhatsApp Chat

Screenshots

FAQ

Steps: * Install the plugin. * Go to WooCommerce-> Interakt-> Click on ‘Connect to Interakt’ * In the page that opens, click on ‘Sign Up’ * Fill the form & click on ‘Register with Interakt’ to create an account on Interakt. In the form, please enter your personal WhatsApp number where we can reach out to you for any updates – do not enter the number that you wish to use for your WhatsApp API account. * You will be logged into your Interakt account in ‘Sandbox mode’ i.e. a temporary WhatsApp number will be assigned from our end to your Interakt account, so that you can test different features of Interakt. * Click on ‘Connect your own number’ or go to https://app.interakt.ai/signup/whatsapp. * Read the ‘Important Information’ points and then click on ‘Continue with Facebook’. * In the popup, you will first be asked to log into / create your Facebook Business account. * Next, you will be asked to create / select a WhatsApp Business Account within your FB Business account. * You will have to provide a display name for your WhatsApp API phone number. * Next, you will need to enter the phone number that you wish to associate with your WhatsApp API account. * An OTP will be sent to the number and you’ll have to enter the same OTP. * After OTP verification is done, it will take 7-10 minutes to set up your Interakt account with your new WhatsApp API number.