NO shop page, you have to design it.
SureCart fails right out of the box, the plugin does not have a shop page at all, no checkout page. ALl the literature and there website, there videos saying they providing sample shop templates, is all a lie. It is 100% you have to code from the moment you download it. It would be nice if you could install it, select a default template for your shop page, so you can hit the ground running, then if you decide to make things flashy later you can. Right out the box you have to pay extra for additional page editor professional editions that code the elements for your shop page, that deal with their specific shop interface custom elements. You literally have to 100% code, straight away the shop page elements or you do not have a shop page, you do not have a checkout page. Rubbish product.
mattgroom1
November 28, 2025
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2 replies
Best support in the world!
I had an issue with the ‘Product Loop’ at the very beginning of a new site. Just posted my message with some screenshots… et voilà ! [Not a style effect, I’m french]: less than 24 hours later a very precise answer from the suport team.SURECART is an awsome product, much much easyer than every other (older) plugins on the market. And what makes this type of plugin even better is the real interest the production team has in regard to their customers.SURE future is bright, for sure!
citronco
February 13, 2026
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1 reply
TWO Great responses from Customer Support.
The FIRST issue: I had a currency mismatch issue that could have easily turned into a frustrating troubleshooting process. Instead, the SureCart support team responded quickly with a concise, accurate explanation and a clear fix — all within about an hour. What stood out most was how well they understood the issue immediately and respected my time. The solution worked exactly as described. This level of responsiveness and technical clarity is rare and very much appreciated. Highly recommended. Second Issue: I had a very complex customer interaction issue that required significant time, investigation, and coordination, and the SureCart Customer Support Team handled it exceptionally well. From the start, they were responsive, engaged, and genuinely committed to understanding the problem—not just giving surface-level answers. As the complexity became clear, they escalated the issue to their programmers/developers, and the handoff was seamless. What impressed me most was the continuity: communication never dropped, updates were consistent, and I always felt like the issue actually mattered to them. This wasn’t just “support ticket management”—it was real problem-solving, ownership, and follow-through. The team stayed with it until it was resolved to my satisfaction, and that level of professionalism and commitment is rare in tech support today. Highly recommended.
kenwpeck
January 21, 2026
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1 reply
Fantastic support
In these times, it’s hard to find good support on something like a WordPress plugin. But I had a display problem with Surecart, and they went in quite quickly and fixed the problem. I’m extremely pleased with the responsiveness and expertise.
This is the solution I’ve been looking for
I’ve been building websites for decades now and I’ve seen plugins come and go. I’ve avoided working with WordPress eCommerce sites because the plugins that were available were cumbersome and mostly a gigantic bowls of spaghetti when it comes to figuring out how they work. I also don’t want to have to installed multiple plugins to make the original plugin work. My clients are all in digital media so I needed digital download and subscription capability. I landed upon SureCart almost by accident and I’m glad I did. It was easy to install, easy to work with, and I had one question that I sent to support and they answered it right away. I love the template editor and the flexibility it gives me to mold it to my client’s desire.
Not perfect but working hard to improve.
I had a problem with the checkout form in that I couldn’t set the default country. They were very helpful and patient walking me through the process. The problem was partly mine and theirs with documentation error and a program error. Both were fixed in the next release. They are very responsive.
Fantastic support
In these times, it’s hard to find good support on something like a WordPress plugin. But I had a display problem with Surecart, and they went in quite quickly and fixed the problem. I’m extremely pleased with the responsiveness and expertise.
This is the solution I’ve been looking for
I’ve been building websites for decades now and I’ve seen plugins come and go. I’ve avoided working with WordPress eCommerce sites because the plugins that were available were cumbersome and mostly a gigantic bowls of spaghetti when it comes to figuring out how they work. I also don’t want to have to installed multiple plugins to make the original plugin work. My clients are all in digital media so I needed digital download and subscription capability. I landed upon SureCart almost by accident and I’m glad I did. It was easy to install, easy to work with, and I had one question that I sent to support and they answered it right away. I love the template editor and the flexibility it gives me to mold it to my client’s desire.
Not perfect but working hard to improve.
I had a problem with the checkout form in that I couldn’t set the default country. They were very helpful and patient walking me through the process. The problem was partly mine and theirs with documentation error and a program error. Both were fixed in the next release. They are very responsive.
NO shop page, you have to design it.
SureCart fails right out of the box, the plugin does not have a shop page at all, no checkout page. ALl the literature and there website, there videos saying they providing sample shop templates, is all a lie. It is 100% you have to code from the moment you download it. It would be nice if you could install it, select a default template for your shop page, so you can hit the ground running, then if you decide to make things flashy later you can. Right out the box you have to pay extra for additional page editor professional editions that code the elements for your shop page, that deal with their specific shop interface custom elements. You literally have to 100% code, straight away the shop page elements or you do not have a shop page, you do not have a checkout page. Rubbish product.
mattgroom1
November 28, 2025
|
2 replies
Fantastic support
In these times, it’s hard to find good support on something like a WordPress plugin. But I had a display problem with Surecart, and they went in quite quickly and fixed the problem. I’m extremely pleased with the responsiveness and expertise.
This is the solution I’ve been looking for
I’ve been building websites for decades now and I’ve seen plugins come and go. I’ve avoided working with WordPress eCommerce sites because the plugins that were available were cumbersome and mostly a gigantic bowls of spaghetti when it comes to figuring out how they work. I also don’t want to have to installed multiple plugins to make the original plugin work. My clients are all in digital media so I needed digital download and subscription capability. I landed upon SureCart almost by accident and I’m glad I did. It was easy to install, easy to work with, and I had one question that I sent to support and they answered it right away. I love the template editor and the flexibility it gives me to mold it to my client’s desire.