SureMail – SMTP and Email Logs Plugin with Amazon SES, Postmark, and Other Providers Review - In-Depth Analysis
SureMail is a free SMTP plugin that ensures reliable email delivery for WordPress. It integrates with various SMTP providers and offers detailed email logs.
Performance Overview
User Rating
4.7/5 (based on 25+
reviews)
Active Installations
200,000+
Update Frequency
Below Average
It is calculated using the weighted average of same category
plugins.
Security Score
7.1 / 10
(High Risk)
It is calculated using the weighted average of all versions.
What It Does
SureMail is a powerful SMTP plugin designed to guarantee that your emails reach their intended recipients without fail. It supports multiple SMTP providers, allowing users to connect services like Amazon SES, Postmark, and Gmail, ensuring seamless email delivery.
This plugin features an easy-to-use interface for configuring SMTP settings, automatic retries for failed emails, and comprehensive email logging to track delivery statuses. With SureMail, you can optimize your email delivery and gain insights into performance through real-time analytics.
As a completely free solution, SureMail aims to support the WordPress community by providing a reliable email delivery system accessible to everyone. Whether you are managing a blog, an eCommerce site, or a business, SureMail is built to meet your email needs effectively.
Comparing to Alternatives
SureMail competes in the crowded SMTP plugin space, where free email logging and multi-provider support are common selling points. It stands out for offering email logs at no cost, a feature many competitors reserve for premium tiers, though it faces stiff competition from established players.
Top alternatives
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SMTP ( WPS: 6.66)
-
Post SMTP – Complete SMTP Solution with Logs, Alerts, Backup SMTP & Mobile App ( WPS: 7.25)
-
FluentSMTP – WP SMTP Plugin with Amazon SES, SendGrid, MailGun, Postmark, Google and Any SMTP Provider ( WPS: 6.44)
-
Easy WP SMTP – WordPress SMTP and Email Logs: Gmail, Office 365, Outlook, Custom SMTP, and more ( WPS: 7.08)
-
WP Mail SMTP by WPForms – The Most Popular SMTP and Email Log Plugin ( WPS: 7.8)
Strengths
- Free email logs, which many rivals lock behind paid upgrades
- Simple, quick setup praised across multiple providers including Strato
- Support for major providers like Amazon SES and Postmark out of the box
- Reliable email delivery reported by long-term users across several projects
Weaknesses
- Lacks native Reply-To support, a basic feature offered by many competitors
- History of a critical unauthenticated file upload vulnerability
- Smaller user base and review pool compared to market leaders like WP Mail SMTP or FluentSMTP
User Sentiment Analysis
With 24 total ratings, SureMail enjoys a strongly positive reputation, with 91.7% of reviewers awarding 5 stars and no mid-range ratings at all. The 8.3% one-star share comes down to a single detailed complaint, giving the plugin an overall favorable but not flawless sentiment profile.
Positive highlights
- "Used this plugin on several projects and I'm very happy with it" — Boat
- "It's a simple SMTP plugin, but can send email reliably... Email log, which is useful and free" — joycelu
- "Have tried others but you need to pay to see the logs – this is simple and quick and gives you a log for free" — greynewt
- "I have tested all known plugins and watched many YouTube videos – without success. This is the fastest solution" — ninosissa
- "Setup was quick and working is seamless" — Anonymous
Common complaints
- No native Reply-To support, requiring a risky custom code workaround
- The provided workaround snippet caused emails to be rejected by Apple mail servers
Weaknesses
- A high-severity unauthenticated arbitrary file upload vulnerability was found in versions before 1.9.1
- Missing a basic feature (Reply-To) that many alternatives support natively
- Recent admin menu changes in v1.9 drew mild criticism for cluttering the interface
Who Should Use This?
Best for
SureMail suits WordPress site owners who want reliable SMTP delivery paired with free email logging, without paying for a premium tier just to view logs. It's a good fit for users on providers like Amazon SES, Postmark, or standard SMTP hosts such as Strato, who want a straightforward setup experience.
Not ideal for
Users who rely on Reply-To functionality for their email workflows may find this plugin frustrating, since the feature isn't natively supported and the suggested workaround has caused deliverability issues with Apple. Security-conscious site owners should also ensure they are running version 1.9.1 or later, given the past critical file upload vulnerability.
Pricing & Value
Free version includes
The free version includes SMTP configuration for multiple providers (including Amazon SES and Postmark) plus email logging, a feature many competing plugins restrict to paid plans. This makes SureMail's free tier notably generous for budget-conscious users.
Final Verdict
SureMail earns strong user goodwill by offering free email logging and dependable delivery across multiple providers, a combination that clearly resonates given its 91.7% five-star rating. However, the lack of native Reply-To support is a real gap, and the fix offered by the developers reportedly created new deliverability problems with Apple mail servers, which is a legitimate concern worth weighing before adoption.
The plugin's security history also warrants caution: a high-severity unauthenticated file upload vulnerability was patched in version 1.9.1, so users must ensure they're running an updated version. Given the size and maturity of alternatives like WP Mail SMTP, FluentSMTP, and Post SMTP, SureMail is a reasonable choice for users prioritizing free logging, but those needing Reply-To support or a longer security track record may want to evaluate alternatives first.
Other Notable Features
Here are a few other notable features of this free
SureMail – SMTP and Email Logs Plugin with Amazon SES, Postmark, and Other Providers plugin.
FAQ
Yes! SureMail is 100% free and open-source. It’s our way of giving back to the WordPress community, offering a reliable solution for email delivery without any cost. We believe in helping WordPress users succeed with effortless, fail-proof email delivery.
SureMail ensures fail-proof email delivery by allowing you to set up multiple SMTP connections and fallback providers. If your primary SMTP provider fails, the plugin will automatically switch to secondary connections one after another. Plus, it retries failed emails after a set time, ensuring that your emails have multiple chances to be delivered.
Yes! SureMail is built to scale, allowing you to handle large volumes of email without compromising on reliability. With multiple SMTP connections and fallback mechanisms, it ensures your emails get delivered even when traffic or email volume spikes.
Absolutely not! SureMail is built with ease and performance in mind. Its architecture and clean code keep it lightweight and fast. Therefore, it will not affect your website speed and performance in any way.
You only need to have the latest version of WordPress on your website, to begin with. SureMail is basically a plugin like any other WordPress plugin. Therefore, the latest WordPress installation along with a theme is enough to begin with.
Configuring SureMail is easy. Simply install the plugin on your WordPress site, then navigate to the Connections page where you can input your SMTP provider credentials. SureMail supports multiple SMTP providers, so you can choose the one that works best for you. You can also configure fallback connections and email failure notifications for a more reliable setup.
Yes! SureMail includes comprehensive email logging features. You can track every email sent through your WordPress site, view its delivery status, and even resend emails directly from the plugin’s dashboard.
SureMail integrates with SureTriggers to give you email failure notifications. When an email fails to send, you can set up SureTriggers to notify you via your preferred platform, such as email, SMS, or any other communication tool you use.
Absolutely! SureMail is designed to work seamlessly with most WordPress themes and plugins. It integrates effortlessly into your WordPress environment without affecting your website’s performance.
SureMail comes with a built-in email testing feature. You can send a test email to verify your SMTP settings before sending out important communications. This ensures that your configuration is correct and your emails will be delivered reliably.
Yes, SureMail uses secure encryption methods like TLS/SSL to protect your email data. This ensures that your communications remain safe and private throughout the entire email delivery process.
We take plugin security extremely seriously. If you discover a security vulnerability, please report it in a safe and responsible manner.
You can report the issue through our Bug Bounty Program.
Contributors and developers
“SureMail – SMTP and Email Logs Plugin with Amazon SES, Postmark, and Other Providers”
is open source software. The following people have
contributed to this plugin.
