API Instability & Onboarding Failure
We attempted to implement Oliver POS (v2.4.2.6) on a WooCommerce site and were unable to complete the initial connection process. After entering the subscription key, the plugin simply spins and returns: {“exceptions”:null,”Message”:null,”opConnect”:”noResponse”} To rule out local configuration issues, we conducted direct server-level testing of the API endpoints used by the plugin. From our production server, the Oliver endpoints revealed in their plugin consistently return HTTP 500 (Internal Server Error). This confirms the failure is occurring server-side within Oliver’s API, not within WordPress or WooCommerce. Additionally, the plugin does not surface meaningful error messages. Instead of reporting the upstream 500 response, it returns a generic “noResponse” result, which makes troubleshooting unnecessarily difficult. Oliver advertises 24/7 support, yet when attempting to contact support during this issue, we were informed no one would be available for approximately 15 hours. For a POS system that relies on external API connectivity, that level of responsiveness is concerning. We cannot recommend a POS solution where: Core onboarding endpoints return 500 errors, Errors are suppressed rather than properly reported, Support is not immediately accessible despite 24/7 claims. (also see all none responsive requests in other reviews!!) Until API reliability and support responsiveness improve, we would advise not to consider this as a reliable POS solution!!
EWD
February 26, 2026
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2 replies
Don’t buy this plugin unless you like getting ripped off
I bought this plugin for a client who uses (or at least tries to use) Oliver POS on a daily basis, and the verdict is clear. Numerous daily glitches: orders that register in WooCommerce and the Hub at €0 even though prices have been entered, and deleted products that continue to appear in the Hub. On top of everything else, the support service is nowhere to be found. Paying for an annual or lifetime subscription is a total rip-off; we should all take legal action against this fraudulent company! When you finally manage to talk to a human, they give you a completely irrelevant answer! It’s really disappointing because, for a small business, investing €250 in point-of-sale software is no small matter… I’m giving it one star because you can’t give it any less. Shame on you @OliverPOS !
Don’t use it or you will get many troubles
This extension works well at first glance. But unfortunately, even if unlike others I managed to get support feedback via their site, each of the responses was “it’s on Woocommerce’s side, we can’t do anything”. I think that this extension had its moment of glory but that now (they are normally preparing big changes according to their support) the support leaves something to be desired, the extension itself seems to be abandoned with no one behind it. If you are looking for a POS extension for your store, consider another one, you will relieve yourself of a headache. Once again, it’s a shame because initially the extension does the job perfectly.
Disappointing support
Sad to see the downturn in the service and support. I bought the Lifetime subscription. But as soon as I run into problems usually from updates then the support is nowhere to be seen. Look elsewhere if you need a POS.
Don’t use it or you will get many troubles
This extension works well at first glance. But unfortunately, even if unlike others I managed to get support feedback via their site, each of the responses was “it’s on Woocommerce’s side, we can’t do anything”. I think that this extension had its moment of glory but that now (they are normally preparing big changes according to their support) the support leaves something to be desired, the extension itself seems to be abandoned with no one behind it. If you are looking for a POS extension for your store, consider another one, you will relieve yourself of a headache. Once again, it’s a shame because initially the extension does the job perfectly.
Don’t use it or you will get many troubles
This extension works well at first glance. But unfortunately, even if unlike others I managed to get support feedback via their site, each of the responses was “it’s on Woocommerce’s side, we can’t do anything”. I think that this extension had its moment of glory but that now (they are normally preparing big changes according to their support) the support leaves something to be desired, the extension itself seems to be abandoned with no one behind it. If you are looking for a POS extension for your store, consider another one, you will relieve yourself of a headache. Once again, it’s a shame because initially the extension does the job perfectly.
Work good but…
This extension works well at first glance. But unfortunately, even if unlike others I managed to get support feedback via their site, each of the responses was “it’s on Woocommerce’s side, we can’t do anything”. I think that this extension had its moment of glory but that now (they are normally preparing big changes according to their support) the support leaves something to be desired, the extension itself seems to be abandoned with no one behind it. If you are looking for a POS extension for your store, consider another one, you will relieve yourself of a headache. Once again, it’s a shame because initially the extension does the job perfectly.
Disappointing support
Sad to see the downturn in the service and support. I bought the Lifetime subscription. But as soon as I run into problems usually from updates then the support is nowhere to be seen. Look elsewhere if you need a POS.
Don’t use it or you will get many troubles
This extension works well at first glance. But unfortunately, even if unlike others I managed to get support feedback via their site, each of the responses was “it’s on Woocommerce’s side, we can’t do anything”. I think that this extension had its moment of glory but that now (they are normally preparing big changes according to their support) the support leaves something to be desired, the extension itself seems to be abandoned with no one behind it. If you are looking for a POS extension for your store, consider another one, you will relieve yourself of a headache. Once again, it’s a shame because initially the extension does the job perfectly.
Disappointing support
Sad to see the downturn in the service and support. I bought the Lifetime subscription. But as soon as I run into problems usually from updates then the support is nowhere to be seen. Look elsewhere if you need a POS.
Don’t use it or you will get many troubles
This extension works well at first glance. But unfortunately, even if unlike others I managed to get support feedback via their site, each of the responses was “it’s on Woocommerce’s side, we can’t do anything”. I think that this extension had its moment of glory but that now (they are normally preparing big changes according to their support) the support leaves something to be desired, the extension itself seems to be abandoned with no one behind it. If you are looking for a POS extension for your store, consider another one, you will relieve yourself of a headache. Once again, it’s a shame because initially the extension does the job perfectly.
Don’t use it or you will get many troubles
This extension works well at first glance. But unfortunately, even if unlike others I managed to get support feedback via their site, each of the responses was “it’s on Woocommerce’s side, we can’t do anything”. I think that this extension had its moment of glory but that now (they are normally preparing big changes according to their support) the support leaves something to be desired, the extension itself seems to be abandoned with no one behind it. If you are looking for a POS extension for your store, consider another one, you will relieve yourself of a headache. Once again, it’s a shame because initially the extension does the job perfectly.
