Had its use, then it failed…
This was my favorite heatmap tool because it shows the CTR along with the heatmap spots, which is very useful data for me to have… However, recently the reported CTR on my pages has gone way down, with no logical explanation other than a change/bug in this heatmap plugin… I emailed support about this and they did not care to reply, which makes me think twice of ever becoming a paying customer. Speaking of which, their only paid plan is $100… For a freaking heatmap tool. I mean cmon, really? It feels like pricing is completely out of touch with reality. And I would happily pay for it if pricing was reasonable, and the reported CTR was actually accurate, and support cared to actually support their product. I really liked the tool. Would have given it 4 stars previously (5 stars if pricing was reasonable, so I could actually afford a paid plan). But since it's not giving me accurate data anymore now, and no reply from support, that's 2 stars now. Not 1 star because it had good past use for me.
Had its use, then it failed…
This was my favorite heatmap tool because it shows the CTR along with the heatmap spots, which is very useful data for me to have… However, recently the reported CTR on my pages has gone way down, with no logical explanation other than a change/bug in this heatmap plugin… I emailed support about this and they did not care to reply, which makes me think twice of ever becoming a paying customer. Speaking of which, their only paid plan is $100… For a freaking heatmap tool. I mean cmon, really? It feels like pricing is completely out of touch with reality. And I would happily pay for it if pricing was reasonable, and the reported CTR was actually accurate, and support cared to actually support their product. I really liked the tool. Would have given it 4 stars previously (5 stars if pricing was reasonable, so I could actually afford a paid plan). But since it’s not giving me accurate data anymore now, and no reply from support, that’s 2 stars now. Not 1 star because it had good past use for me.
Just a waste of time, ever works.
The plugins only insist you buy it, not free.
carlosantino
February 9, 2019
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1 reply
doesnt let me logout/in
I tried logging in with my facebook, saw that this account wasnt connected to Heatmap. No worries, ill just log out and relog with the correct accoun-….. "Hello G[name], This site is using heatmap with a license limited to a single user account. We are pleased that you like heatmap and want more user accounts 🙂 please upgrade!" Ok??!!! HOW do I log OUT? I can't. So now I can never use heatmap for some reason because it think im another person, while I just want to log OUT. But I cannot anywhere find a button to log out from it….useless until this is fixed
lunaticz0r
December 20, 2021
|
1 reply
Had its use, then it failed…
This was my favorite heatmap tool because it shows the CTR along with the heatmap spots, which is very useful data for me to have… However, recently the reported CTR on my pages has gone way down, with no logical explanation other than a change/bug in this heatmap plugin… I emailed support about this and they did not care to reply, which makes me think twice of ever becoming a paying customer. Speaking of which, their only paid plan is $100… For a freaking heatmap tool. I mean cmon, really? It feels like pricing is completely out of touch with reality. And I would happily pay for it if pricing was reasonable, and the reported CTR was actually accurate, and support cared to actually support their product. I really liked the tool. Would have given it 4 stars previously (5 stars if pricing was reasonable, so I could actually afford a paid plan). But since it’s not giving me accurate data anymore now, and no reply from support, that’s 2 stars now. Not 1 star because it had good past use for me.
Had its use, then it failed…
This was my favorite heatmap tool because it shows the CTR along with the heatmap spots, which is very useful data for me to have… However, recently the reported CTR on my pages has gone way down, with no logical explanation other than a change/bug in this heatmap plugin… I emailed support about this and they did not care to reply, which makes me think twice of ever becoming a paying customer. Speaking of which, their only paid plan is $100… For a freaking heatmap tool. I mean cmon, really? It feels like pricing is completely out of touch with reality. And I would happily pay for it if pricing was reasonable, and the reported CTR was actually accurate, and support cared to actually support their product. I really liked the tool. Would have given it 4 stars previously (5 stars if pricing was reasonable, so I could actually afford a paid plan). But since it's not giving me accurate data anymore now, and no reply from support, that's 2 stars now. Not 1 star because it had good past use for me.
No Heatmap Tag found?
Installed plugin for wordpress, says ACTIVE, clicked Heatmap web pages and popup says No Heatmap Tag Found' added code manually into page headers, still no show. Such a shame, I couldn't get it to work, I had high hopes, why such a basic fault, same issue as Ecabral commented on 5 months ago! Maybe they have abandoned it? tho it says updated 2 weeks ago, confused! Off to try Mouseflow or Smartlook
kybalion
December 19, 2018
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1 reply
Love it!
Works as advertised. Can change which pages to monitor on the fly with a free account.
Working and collecting data!
UPDATE: changing the rating from 1 to 3 stars for now as the plugin is now working after Heatmaps Support helped debug this (thanks!). The issue was that I had 3rd party cookies disabled. The plugin is now collecting data as intended. However, I still don't have enough data, so haven't been able to appreciate how Heatmaps can help… Hopefully, I'll change the rating to ***** really soon! *** This plugin is simply not working for me… I followed all the installation/set up steps, the plugin status is active, but a) the bookmarklet doesn't work, b) the Heatmap.me sidebar won't connect to my Google or FB accounts, and c) pressing Alt+Shift+H doesn't do anything either. It's been 8 months since this plugin was updated, so I wonder if this is no longer supported?
evita
July 13, 2018
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3 replies
doesnt let me logout/in
I tried logging in with my facebook, saw that this account wasnt connected to Heatmap. No worries, ill just log out and relog with the correct accoun-….. "Hello G[name], This site is using heatmap with a license limited to a single user account. We are pleased that you like heatmap and want more user accounts 🙂 please upgrade!" Ok??!!! HOW do I log OUT? I can't. So now I can never use heatmap for some reason because it think im another person, while I just want to log OUT. But I cannot anywhere find a button to log out from it….useless until this is fixed
lunaticz0r
December 20, 2021
|
1 reply
Just a waste of time, ever works.
The plugins only insist you buy it, not free.
carlosantino
February 9, 2019
|
1 reply
Had its use, then it failed…
This was my favorite heatmap tool because it shows the CTR along with the heatmap spots, which is very useful data for me to have… However, recently the reported CTR on my pages has gone way down, with no logical explanation other than a change/bug in this heatmap plugin… I emailed support about this and they did not care to reply, which makes me think twice of ever becoming a paying customer. Speaking of which, their only paid plan is $100… For a freaking heatmap tool. I mean cmon, really? It feels like pricing is completely out of touch with reality. And I would happily pay for it if pricing was reasonable, and the reported CTR was actually accurate, and support cared to actually support their product. I really liked the tool. Would have given it 4 stars previously (5 stars if pricing was reasonable, so I could actually afford a paid plan). But since it’s not giving me accurate data anymore now, and no reply from support, that’s 2 stars now. Not 1 star because it had good past use for me.
