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/ Airwallex Online Payments Gateway

Airwallex Online Payments Gateway

By Airwallex

Payments & Financial / Payment Gateways & Processors

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Airwallex Online Payments Gateway Review - In-Depth Analysis

Accept credit/debit cards, Apple Pay, Google Pay, and 30+ local payment methods on your WooCommerce store with Airwallex.

Performance Overview

WPS Score

6.58/10

User Rating

2.1/5 (based on 7+ reviews)

Active Installations

5,000+

Update Frequency

Average It is calculated using the weighted average of same category plugins.

Security Score

1 / 10 (Very Low Risk) It is calculated using the weighted average of all versions.

What It Does

Accept credit/debit cards, Apple Pay, Google Pay, and 30+ local payment methods on your WooCommerce store with Airwallex.

Power your WooCommerce store checkout with Airwallex Online payments’ multi-currency checkout. It offers like-for-like settlement and 30+ payment methods, allowing you to get paid by your global customers in a simpler, faster, and more cost-effective way.

Airwallex allows your customers to pay through all mainstream payment methods, including major card schemes and mobile wallets. You can improve conversion by localizing your checkout experience and supporting multi-currency checkout.

With Airwallex, you can accept 100+ currencies and get like-for-like settlements in 7+ currencies directly into your multi-currency wallet. This avoids forced FX conversions to your home currency.

The plugin supports all available Airwallex payment methods and is compatible with WooCommerce Subscriptions for recurring payments. It offers local support across various regions and provides a simple and secure payment process.

Comparing to Alternatives

Airwallex Online Payments Gateway faces stiff competition from several well-established payment plugins that offer more reliable and user-friendly solutions.

Top alternatives

Strengths

Supports many local payment methods in one place, beneficial for local ecommerce SMEs
User-friendly interface for local payment options
No recorded security vulnerabilities
Free to use without a paid version
Potentially useful for businesses targeting diverse local markets

Weaknesses

Plugin reportedly does not work reliably according to multiple users
Lack of user support and solutions for issues
Confusing instructions and unclear transaction fees
Negative user experiences including allegations of poor customer handling

User Sentiment Analysis

The plugin has a low average rating of 2.1 out of 5 based on 7 reviews, with the majority being 1-star negative reviews highlighting significant issues.

Positive highlights

'Many local payment methods available' - yaochang007
'The good part of this solution is it almost provides all the local payment methods in one place' - yaochang007

Common complaints

Plugin does not work as expected
No support or solutions offered to users
Plugin is buggy and causes wasted time
Concerns about company practices and customer treatment

Weaknesses

Unreliable functionality reported by users
Lack of clear instructions and transparency on fees
Poor customer service and support
Negative user experiences affecting trust

Who Should Use This?

Best for

Small to medium local ecommerce businesses looking for a plugin that supports multiple local payment methods in one place may find this plugin useful if they can manage potential issues.

Not ideal for

Users seeking a reliable, well-supported payment gateway with clear instructions and responsive customer service should consider alternative plugins due to reported functionality and support problems.

Pricing & Value

Free version includes

The plugin is free to use and includes access to multiple local payment methods without additional cost.

Final Verdict

Airwallex Online Payments Gateway offers a broad range of local payment options in a single plugin, which is a notable strength for local ecommerce SMEs. However, the plugin suffers from significant reliability and support issues, as reflected in the predominantly negative user reviews. The lack of a pro version means users rely solely on the free offering, which may not meet all business needs.

Given the availability of many alternative payment plugins with better user feedback and support, potential users should carefully consider their options. Those prioritizing stable functionality and responsive support are advised to explore other plugins, while those needing diverse local payment methods and willing to manage potential challenges might find some value in Airwallex.