Unreliable, Poor Support – Do Not Use
I discourage anyone from using this plugin. When it works, it does what it should. When it breaks, don’t rely on Zoho for support. During two years of using the plugin, I’ve repeatedly been told by Zoho that it is simply not a Zoho product. Of course, it is managed and produced by the Zoho extensions team. And of course, occasionally I find someone at the Zoho Extensions team with time to investigate issues with this plugin, obviating the false claim from Zoho support teams that this is not a Zoho product. Three years after launch the plugin only has 3000 documented installations, which falls well below the threshold for user interest that would encourage reliable developer support. Zoho CRM email parsers not quite as efficient to set up, but if they break, they do not break functionality of live Webforms. I’ll probably work with Zoho to fix whatever is broken in this, but more likely I’ll be moving all my forms to an email parser for CRM integration.
The latest update still has lingering issues.
I encountered a significant issue when using the Zoho CRM Lead Magnet plugin (version 1.7.8.4) in conjunction with ContactForm7 5.8.6 on WordPress. Upon activating the Zoho CRM Lead Magnet plugin without even configuring form field mappings, the email sending functionality becomes disabled, resulting in a 503 error response upon submission.This problem specifically arises in environments with PHP version 8.0.30.
Misspellings – Unreliable
“How to create client id and Screct key” on setup screen. User confirmation message, “Thank yous. The data has been submitted successfully.” Embarrassing for a large company to put this out.
andyp05
November 16, 2022
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1 reply
Be careful, this plugin may block all your existing forms
After activating this plugin, none of my forms can be submitted.
vladimirkln
February 17, 2026
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1 reply
The latest update still has lingering issues.
I encountered a significant issue when using the Zoho CRM Lead Magnet plugin (version 1.7.8.4) in conjunction with ContactForm7 5.8.6 on WordPress. Upon activating the Zoho CRM Lead Magnet plugin without even configuring form field mappings, the email sending functionality becomes disabled, resulting in a 503 error response upon submission.This problem specifically arises in environments with PHP version 8.0.30.
Not ready for publication
There is no way to remove a field from a form. (According to their support person) So, once you add a field, the only way to remove it is to start over. There is no hidden field support – like every other major form plugin. Upon asking support, was told that this would require modifying the wordpress code(?) and to talk to wordpress. (according to their support) Good concept – a form plugin that directly integrates to the CRM. It fails in the fact that it was developed by people who do not know how to write plugins and a support team that doesn’t understand them. At best this could be considered a beta version, but given the lack of ability to remove fields and the clunky interface, it is probably closer to alpha. What is worse is that if you ask for support, there is a 50% chance that you are told that Zoho is not the producer of the plugin and you have to get to someone who knows better. Avoid. Run away. Do not use.
Download Old versions Missing .
How to download the old versions of this plugin
Be careful, this plugin may block all your existing forms
After activating this plugin, none of my forms can be submitted.
vladimirkln
February 17, 2026
|
1 reply
The latest update still has lingering issues.
I encountered a significant issue when using the Zoho CRM Lead Magnet plugin (version 1.7.8.4) in conjunction with ContactForm7 5.8.6 on WordPress. Upon activating the Zoho CRM Lead Magnet plugin without even configuring form field mappings, the email sending functionality becomes disabled, resulting in a 503 error response upon submission.This problem specifically arises in environments with PHP version 8.0.30.
Be careful, this plugin may block all your existing forms
After activating this plugin, none of my forms can be submitted.
vladimirkln
February 17, 2026
|
1 reply
The latest update still has lingering issues.
I encountered a significant issue when using the Zoho CRM Lead Magnet plugin (version 1.7.8.4) in conjunction with ContactForm7 5.8.6 on WordPress. Upon activating the Zoho CRM Lead Magnet plugin without even configuring form field mappings, the email sending functionality becomes disabled, resulting in a 503 error response upon submission.This problem specifically arises in environments with PHP version 8.0.30.
Not ready for publication
There is no way to remove a field from a form. (According to their support person) So, once you add a field, the only way to remove it is to start over. There is no hidden field support – like every other major form plugin. Upon asking support, was told that this would require modifying the wordpress code(?) and to talk to wordpress. (according to their support) Good concept – a form plugin that directly integrates to the CRM. It fails in the fact that it was developed by people who do not know how to write plugins and a support team that doesn’t understand them. At best this could be considered a beta version, but given the lack of ability to remove fields and the clunky interface, it is probably closer to alpha. What is worse is that if you ask for support, there is a 50% chance that you are told that Zoho is not the producer of the plugin and you have to get to someone who knows better. Avoid. Run away. Do not use.
