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/ Order Tracking – WordPress Status Tracking Plugin

Order Tracking – WordPress Status Tracking Plugin

By Rustaurius

E-commerce & Shopping /

Reviewed by Omar Dabbas

Trusted WordPress expert with 20+ years of experience evaluating plugins for the WP ecosystem.

Order Tracking – WordPress Status Tracking Plugin Review - In-Depth Analysis

Order tracking and project management plugin. Create tickets and tracking numbers. Send email updates. Works standalone and with WooCommerce.

Performance Overview

WPS Score

6.79/10

User Rating

4.6/5 (based on 73+ reviews)

Active Installations

3,000+

Update Frequency

Outstanding It is calculated using the weighted average of same category plugins.

Security Score

5.77 / 10 (Medium Risk) It is calculated using the weighted average of all versions.

What It Does

Add a full order tracking and management system to your site. Quickly and easily create and update orders, and then let customers view them on your site via a modern, responsive tracking form.

Since the plugin can be used for the status tracking of anything, not just orders, it is also a great tool for project management.

The plugin includes Gutenberg blocks as well as shortcodes, so you can display your tracking form on any page, no matter which page editing system you are using.

Order Tracking is very user friendly and comes with a walk-through that runs automatically when you activate the plugin and will help you set up your statuses and create your tracking page!

With the Order Tracking plugin, you can keep your customers up to date with their order delivery status. Whether it is for WooCommerce tracking or use as a standalone status tracking solution, the included feature set will take care of all your order tracking needs.

Comparing to Alternatives

Order Tracking – WordPress Status Tracking Plugin competes well with several WooCommerce order tracking plugins, offering robust features and strong support. Here are some top alternatives to consider.

Top alternatives

Strengths

Excellent customer support with responsive and helpful team.
Easy installation and user-friendly interface with video instructions.
Highly customizable to fit different business needs.
Strong positive user feedback and high overall rating.
Includes a pro version with additional premium features.

Weaknesses

Known security vulnerabilities in past versions, some without fixes yet.
Potential risk due to medium-level security issues reported.
Some users may find manual order duplication a limitation.
Security risk score indicates moderate risk history.

User Sentiment Analysis

With a high rating of 4.6 out of 5 from 73 reviews, the plugin enjoys overwhelmingly positive feedback, especially praising support and ease of use. Negative reviews are minimal and do not highlight major functional issues.

Positive highlights

'Great Plugin, using it for a shipping website, with love from Zimbabwe, well done' - tchingwe
'Amazing!!!! Outstanding support and usable plugin provided tirelessly' - lemin
'Best Order Tracking plug-in there is. Easy to install and superb helpdesk' - unologistic
'We love this plugin and our customers love it too. Customer service is fast and efficient' - tmtlogistics
'They answered all my requests and helped me to make the plugin exactly as I wanted' - drmso1u

Common complaints

Weaknesses

Security vulnerabilities reported in past versions.
Moderate security risk score may concern cautious users.
Some limitations in manual order duplication functionality.

Who Should Use This?

Best for

Businesses and WooCommerce store owners seeking a reliable, easy-to-use order tracking plugin with excellent customer support and customizable features.

Not ideal for

Users highly concerned about security risks or those requiring a plugin with no history of vulnerabilities might consider alternatives until all security issues are fully resolved.

Pricing & Value

Free version includes

The free version offers core order tracking features suitable for most users, including easy setup and basic customization.

Pro version

The premium version adds advanced tracking capabilities, enhanced customization options, and priority support for users needing more robust functionality.

Final Verdict

Order Tracking – WordPress Status Tracking Plugin stands out for its excellent user support, ease of use, and strong positive feedback from a wide user base. Its feature set and customization options make it a compelling choice for WooCommerce store owners.

However, the plugin has a history of security vulnerabilities, some unresolved, which may be a concern for security-conscious users. Considering this, potential users should weigh the benefits against the moderate security risks and monitor updates closely.